Reviews (239)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for boosting customer engagement and repeat business. They report increased retention, order values, and sales due to its effective rewards and points system. Features like customizable rewards, referral tracking, and analytics are particularly valued, along with easy setup and user-friendly interface. Integration with other platforms and gamification are significant benefits. The support team is also praised for their responsiveness and helpfulness.

January 8, 2021

Awesome customer support and really easy to use app. Especially love how they are integrated to the POS as well.

Brokenvase Games
Australia
5 months using the app
Gameball replied January 11, 2021

Thank you for your review, we really appreciate it😊

May 12, 2022

This app is awesome and the support is really good. It let me jump in right away to start customizing the experience and it also scheduled an onboarding Zoom call for me the next day. I learned a lot from Habiba during our chat and am really looking forward to rolling out our new loyalty program!

The Veteran Marketplace
United States
5 months using the app
Gameball replied May 15, 2022

Thank you so much for the amazing feedback, it means a lot to us!
We are extremely excited about our collaboration and hope you feel the same :)

March 25, 2020

Easy to configure in your shop. I had a problem with the amount of points and used the chat function integrated in the app, they responded and helped me! Turns out it was a misunderstanding on my part.
Though, I do suggest using this app!

PopularSlime
United States
5 months using the app
Gameball replied April 25, 2020

We are so happy that you are enjoying our app! :)
Thanks for your feedback!

October 12, 2020

Great support team
Can be challenging when setting up the program though, but once you know how works the metadata it is fine. I recommend this app

INTO THE BEARD
France
4 months using the app
Gameball replied October 31, 2020

We are so happy that you are enjoying our app! :)
Thanks for your feedback!

Edited February 2, 2023

Servicio excelente, me atendió Donia. Increíble el trato, la eficacia y proactividad. No puedo estar más contenta.

Ohmykoko
Spain
4 months using the app
Gameball replied May 21, 2024

Muchas gracias por tus amables palabras. Estamos encantados de que hayas disfrutado de Gameball.

February 16, 2020

Stop grappling with which rewards app to install and get Gameball! It takes gamification to the next level, with fun challenges, badges and points for customers to earn toward discounts. It still has referrals and all the usual stuff, but lots more.

Support team is amazingly responsive and happy to jump on a call with you to help build out the program to suit your brand. The interface is super easy to use and understand, and you can build your own challenges from scratch, modify and customise everything to suit your brand.

Can’t recommend them highly enough, and it’s only a matter of time before they become a top contender in the rewards and loyalty space. Fantastic App.

Benny's Tech Bar
Australia
4 months using the app
Gameball replied April 25, 2020

We are so happy that you are enjoying our app! :)
Thanks for your feedback!

August 30, 2023

The customer support team has been really helpful in addressing my queries for the app, especially Dania who really devised a viable solution for my problem and cleared my concerns. I hope I have a great experience with Gameball in the future as well.

Dari Mooch
Pakistan
4 months using the app
Gameball replied September 6, 2023

Thank you Mujtaba for your kind words! We're here to make your experience with Gameball exceptional, and we're thrilled to have Dania on our team to assist you. If you ever need further assistance or have questions in the future, please don't hesitate to reach out. Here's to a fantastic journey ahead with Gameball! 🚀

Edited February 1, 2021

This is a review on Rana, who has been a massive help to me. She was so patient and took her time to explain about GameBall and how it works. Now I'm more equipped in this app. She's great!
As for how their system benefits my business - we will see, since we just installed it. Once again, thank you, Rana - from Beauty Beacon

BeautyBeaconLight
United States
4 months using the app
Gameball replied February 9, 2021

Thank you for your review, we're happy to know that our team was able to help💕

November 28, 2022

Customer support is awesome! Loved working with Lauren, she was super helpful! And really impressed with the app for our growing business.

Storybutton
United States
4 months using the app
June 28, 2020

i downloaded a lot of loyalty apps and by far gameball is the best one, for sure i can't wait for more features.

WulfyShop
Saudi Arabia
4 months using the app
Gameball replied July 2, 2020

We are so happy that you are enjoying our app! :)
Thanks for your feedback!