Reviews (239)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this loyalty program for boosting customer engagement and repeat business. They report increased retention, order values, and sales due to its effective rewards and points system. Features like customizable rewards, referral tracking, and analytics are particularly valued, along with easy setup and user-friendly interface. Integration with other platforms and gamification are significant benefits. The support team is also praised for their responsiveness and helpfulness.
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Gameball app is one of a kind for us! It replaced literally 3 apps that we used to have. Having the referrals, the levels & challenges, the notifications, the reporting on this and more, all of this helped us with our user retention. I'm writing this review after I faced a small issue and the support responded instantly.
We are so happy you are enjoying our app! :)
Thanks for your feedback!
Sehetna-eg team is really excited to use Gameball app, it looks great and is friendly to use and to integrate.
It is a great loyalty program with instant support from Customer Success Team!! Keep up the good work
Thank you so much! Your review is much appreciated :)
This app is extremely customizable if you're looking to build a top tier loyalty program. It's THE MOST customizable by far if you ask me, and believe me, I've tried a bunch. I'll also have to add that the customer service is wonderful and super responsive. If you've got questions or concerns, or just want some insight, they will be on it right away! I'm excited for the direction my loyalty program will head in by utilizing this app on LoniaShoes.
We sincerely appreciate you taking the time to share your experience with us. On behalf of our entire team, thank you for allowing us to serve you!
Excellent app for gamified loyalty programmes- also excellent customer service which solves any queries really quickly- would recommend!
We are so happy that you are enjoying our app! :)
Thanks for your feedback!
I am extremely detail oriented and did my research before choosing a rewards program. It was very important that all of the functionality I wanted was there, and the UI was easy for my customers to understand and use. Not only does gameball offer almost every single component I was looking for, but the pricing was the part that solidified my decision. We do many transactions in one day and many rewards programs are paid by transaction. This was never going to work for us! First of all - $99/month for 5000 customers is phenomenal. Secondly, the ability to pay per customer after that threshold is reached without HAVING to move to the next tier is amazing. I spent about a week fine tuning the settings and widget, and testing before going live. We went live with the program 2 days ago and my customers love it already! I've already had 2 minor 'bug' occurrences since go-live, and customer service was lightning fast to answer! I know that if I send a message, I will receive a friendly, helpful response. I'm so excited to see where this app takes my store :) I cannot recommend it enough!
Thank you so much for your feedback and recommendation. We're glad you loved Gameball💕
One word - Awesome! Habiba in particular was very patient, accommodating, and receptive to our unique needs - we are really happy with our gameball loyalty programme. I definitely recommend this app to any store looking for a loyalty programme.
Thank you Sultan, your support is everything. We wholeheartedly wish you the best of luck on your startup, so excited for the collaboration!
Quick CS response! They will answer your questions and you do not need to worry about how to use this plug-in.
Thank you for your review! We look forward to continuing to support your business and help you achieve your goals.
I am a big fan of the layout and features this app offers. The free and paid plan structure is ideal, as it lets you use the basic features, like following/sharing on socials, and the main one for us- cash back in the form of loyalty points. It even calculates the cashback percentage you are offering and lets you know what a point is worth in your currency. This helps avoid big mistakes. When we need a new app for our store, we prioritize apps that structure their pricing this way. The app works well and we get value out of it? Then we pay and are happy to do so. We don't end up paying for something that may not work well for us. The only downside is the referral plan is not available on free plans. I really like this and wanted it for our store, as I would have liked to test out how many people make use of it before paying for it. Especially when one considers that start-ups arguably need this referral feature the most. Other than that, I am pleased. Support has been good too.
I tried Gameball and other similar apps. However, I came back and chose Gameball because of the sheer amount of features and customizations that Gameball provides. Truly wonderful app. Ms. Habiba is also very helpful and courteous and helped us onboard in no time. Thank you Gameball!