Reviews (235)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and retention, noting a potential sales increase of up to 1.5X. It features a customizable loyalty program with badges, challenges, and levels, and supports multiple languages for global usability. The app integrates well with Shopify POS and Judge.me, enhancing its functionality. Merchants find it user-friendly and easy to set up. The customer support team, including members like Dania, Lauren, and Habib, is frequently praised for their responsiveness. Continuous updates and new features indicate an actively evolving app, responsive to merchant feedback.

May 31, 2023

I think this app is very useful and very nice.
Assistance is immediate.
There is also the free plan.

Liula.it
Italy
About 2 months using the app
Gameball replied June 20, 2023

Thank you for your positive feedback on our app. We're glad to hear that you find it useful and appreciate its functionality. We hope you are always enjoying using Gameball 💫

February 4, 2021

This app does amazing things and the customer service is above and beyond most other apps that I've tried or used! Thank you to Rana for your patience and help! I am looking forward to being able to show my customers all they can do and earn on my website! :)

Flower City Soap Company
Canada
About 1 month using the app
Gameball replied February 9, 2021

We are so happy that you are enjoying our app! :)
Thank you for your feedback😄

May 11, 2022

Superb introduction by Habiba from the team. Intriguing features and looks sleek and everything is customisable!

Venture Drive Coffee
Singapore
About 1 month using the app
Gameball replied May 15, 2022

We are incredibly grateful that you took the time out to leave us a 5-Star review. It's much appreciated!

January 26, 2021

Nous utilisons Gameball pour notre programme de fidélité. Après en avoir testé bcp d'autres, je dois dire que cette app est vraiment complète et assez simple à utiliser.
Les niveaux sont de très bons outils de fidélisation ainsi que les challenges.
De plus, le fait de pouvoir récompenser nos clients de plusieurs manières (cashback, réduction et autre) est vraiment très utile.
Le support est aussi très réactif et rapide.
Finalement il y a pas mal d'intégrations possibles avec d'autres app ce qui est parfait pour centraliser les choses.
Nous ne pouvons que recommander cette app !

Tags 4 Pets
Switzerland
About 1 month using the app
Gameball replied February 9, 2021

Nous sommes heureux que vous appréciez notre app ! 😊 Merci pour vos commentaires!

October 5, 2022

One of the best loyalty programs that we have tried to work with. Lauren has been so helpful with the onboarding and setting up the strategy of our program. I'll update this review as more of our customers get to use it.

Never Summer Snowboards
United States
About 1 month using the app
October 15, 2020

brilliant app highly reccomend staff are friendly and are always on hand to help out anytime and set up was really easy with guidance

EnvyCollectionuk
United Kingdom
About 1 month using the app
Gameball replied October 31, 2020

We are so happy that you are enjoying our app! :)
Thanks for your feedback!

November 28, 2022

Una aplicación con un funcionamiento increíble. Se adapta perfectamente a nuestro modelo de negocio. Seguiremos usándola sin duda.

paraperrosygatos.es
Spain
About 1 month using the app
Edited January 15, 2023

Amazing App with a variety of features and languages .
easy to set up the app , fast response , helpful team

Tazawud
Jordan
About 1 month using the app
Gameball replied January 30, 2023

Your review means a lot to us Loai! Thanks a lot

February 23, 2021

I have been looking around for an affordable and effective rewards for a long time coming, and I am so glad to have found Gameball. I especially love the clean, interactive and fun interface that the app provides. Best thing - customer service! Over the last couple of days while trying to set this up on my store, the team has been so swift and knowledgeable in their replies. I get replies almost instantly via their live chat. Can't wait to launch this on my store and reap the rewards. Kudos to the Gameball team!

All Would Envy
Singapore
About 1 month using the app
Gameball replied November 4, 2021

We are thrilled to hear this! Thank you so much for this awesome review its been a pleasure to serve you.

Edited August 21, 2020

very happy with Gameball app. easy to use. well designed. perfect to reward our customers both at the POS and online. have not really begun to delve into the games but looking forward to implementing in time. the support from the developers has been amazing. i often feel like i am a bit slow when it comes to things like web apps. everyone listened, asked pertinent questions, gave me clear, simple answers and followed up with all the information in an email. I enjoy working with kind, patient people. Ahmed and the team at Gameball are clear winners in this area. thank you thank you!

duross & langel
United States
About 1 month using the app
Gameball replied September 29, 2020

We are so happy that you are enjoying our app! :)
Thanks for your feedback!