Reviews (239)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for boosting customer engagement and repeat business. They report increased retention, order values, and sales due to its effective rewards and points system. Features like customizable rewards, referral tracking, and analytics are particularly valued, along with easy setup and user-friendly interface. Integration with other platforms and gamification are significant benefits. The support team is also praised for their responsiveness and helpfulness.

September 29, 2020

Would highly recommend this app. For a free service, it is very very worth it. The customer support is also top-notch. There are so many customizable options it's ridiculous.

Blackland
United States
About 2 months using the app
Gameball replied September 29, 2020

We are so happy that you are enjoying our app! :)
Thanks for your feedback!

January 19, 2023

I have been testing out various loyalty and rewards apps on my Shopify store MoonGoddessGifts.com and this app has won me over. I love the customization features as well as the integrations. The pricing is also reasonable in comparison to the other apps. I recommend it.

Moon Goddess Gifts
United States
About 2 months using the app
Gameball replied January 30, 2023

Thank you Stacey for your great words. To more success together 💫

June 29, 2022

We installed Gameball for our store. The experience was really great thanks to Habiba's explanations, which helped us configure the software. Once in place, the experience for the client is very interesting, and the results are there. Gamechanger!

Libelté
France
About 2 months using the app
December 24, 2020

The scope of this app is very exciting, plus it looks incredibly intuitive and user-friendly on the front end. Where Gameball have impressed me the most though is with their support. Extremely responsive live chat together with a keenness to understand our business and willingness to adapt the app and introduce new features is great to see. We’re not live with it just yet because we haven’t had time in the run-up to Christmas to properly configure it, but we can’t wait to see our customers taking their loyalty to the next level in the new year! Definitely give it a go.

German Drinks by Black Forest Beers
United Kingdom
About 2 months using the app
Gameball replied December 26, 2020

Thanks for taking the time to share this amazing feedback, we are also glad to hear that you found our support helpful!
Happy Holidays 😄

October 12, 2023

The customer support team is super helpful and knowledgeable.

WellCart
United States
About 2 months using the app
Gameball replied October 15, 2023

We are so happy to hear that Toaa and we look forward to a booming loyalty program for your clients 💫 💪🏼

Edited October 12, 2022

We really like this app and the enormous potential it has for customer loyalty and retention. Our customers are enjoying it too. After running into one small problem we reached out to the Support Team and they were able to get things back on track quickly (the problem was completely my own fault, a user error!) Highly recommend this app!

enablersoutpost
United States
About 2 months using the app
May 31, 2023

I think this app is very useful and very nice.
Assistance is immediate.
There is also the free plan.

Liula.it
Italy
About 2 months using the app
Gameball replied June 20, 2023

Thank you for your positive feedback on our app. We're glad to hear that you find it useful and appreciate its functionality. We hope you are always enjoying using Gameball 💫

February 4, 2021

This app does amazing things and the customer service is above and beyond most other apps that I've tried or used! Thank you to Rana for your patience and help! I am looking forward to being able to show my customers all they can do and earn on my website! :)

Flower City Soap Company
Canada
About 1 month using the app
Gameball replied February 9, 2021

We are so happy that you are enjoying our app! :)
Thank you for your feedback😄

May 11, 2022

Superb introduction by Habiba from the team. Intriguing features and looks sleek and everything is customisable!

Venture Drive Coffee
Singapore
About 1 month using the app
Gameball replied May 15, 2022

We are incredibly grateful that you took the time out to leave us a 5-Star review. It's much appreciated!

January 26, 2021

Nous utilisons Gameball pour notre programme de fidélité. Après en avoir testé bcp d'autres, je dois dire que cette app est vraiment complète et assez simple à utiliser.
Les niveaux sont de très bons outils de fidélisation ainsi que les challenges.
De plus, le fait de pouvoir récompenser nos clients de plusieurs manières (cashback, réduction et autre) est vraiment très utile.
Le support est aussi très réactif et rapide.
Finalement il y a pas mal d'intégrations possibles avec d'autres app ce qui est parfait pour centraliser les choses.
Nous ne pouvons que recommander cette app !

Tags 4 Pets
Switzerland
About 1 month using the app
Gameball replied February 9, 2021

Nous sommes heureux que vous appréciez notre app ! 😊 Merci pour vos commentaires!