Reviews (235)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and retention, noting a potential sales increase of up to 1.5X. It features a customizable loyalty program with badges, challenges, and levels, and supports multiple languages for global usability. The app integrates well with Shopify POS and Judge.me, enhancing its functionality. Merchants find it user-friendly and easy to set up. The customer support team, including members like Dania, Lauren, and Habib, is frequently praised for their responsiveness. Continuous updates and new features indicate an actively evolving app, responsive to merchant feedback.
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Extremely helpful support and a beautifully built app, the loyalty programs you can setup with Gameball are exactly how to take your business to the next level!
We are so happy that you are enjoying our app! :)
Thanks for your feedback!
An amazing app with great customer support. Quick replies, easy setup and always there to support your with launching!
We are glad to meet your expectations, Zuzana! 🎉
Dania who works in customer service chat was super helpful with all my questions about Gameball setup
Gameball is by far the best app out there for a Loyalty Program, in my opinion. It helps me to engage my customers in a fun way while rewarding them in the process. This app is very straightforward and very easy to integrate. Aside from this app, the support that I had received from Gameball was exceptional. Ahmed was very patient with me, explaining everything in detail so that I can better understand how to execute Gameball on my website. I would definitely recommend this app to anyone who is looking to elevate their brand experience.
We are so happy that you are enjoying our app! :)
Thanks for your feedback!
We loved this app and the possibilities you can do to gamify the shopping experience, price is very reasonable versus other loyalty services and it's feature-rich. Above all, customer service reps are quick to respond and eager to help you launch your loyalty program. Much recommended!
Thank you Nader for taking the time to elaborate on why you like Gameball! We are pleased to serve awesome customers like you :)
There are so many good things about this app and the team behind it that we cannot cover everything here, but if you are looking for a modern app that's powerful, flexible, has good pricing and AMAZING customer support, look no further. We have tried so many popular apps but Gameball stands at the top of the list for sure. Easy to setup, clear instructions, very pleasing branding for your store and super powerful.
Setting it up was easy which is helpful and I love the cute pop up window on my website for the customers to see their points.
I am still deliberating if this is the right app for us, but I really like the promise of it. The team is dedicated (though time zones can cause a little hassle) and they're striving to do something new and interesting here. I will update this review later if I end up using the app. I am optimistic though.
Hello Sanshee, we are always known for our awesome customer support so even if the time zone is a challenging aspect we'll strive to optimize the users' experience, given that our team has grown now but thank you for taking the time to share your feedback we really appreciate it!
I think this is one of the greatest apps for making your customers engaged and building loyalty. Quite fun and offers a lot of schemes so I have enjoyed this a lot. Also, the staff is super helpful.
Thank you for taking the time to leave us this review! We appreciate it a lot 😊
I am in the process of setting it up but it has been pretty easy. The customer service team is excellent and took the time to answer all of my questions. Dania is the best! I highly recommend this app as it meets my reward program needs.