Reviews (239)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for boosting customer engagement and repeat business. They report increased retention, order values, and sales due to its effective rewards and points system. Features like customizable rewards, referral tracking, and analytics are particularly valued, along with easy setup and user-friendly interface. Integration with other platforms and gamification are significant benefits. The support team is also praised for their responsiveness and helpfulness.

October 5, 2022

One of the best loyalty programs that we have tried to work with. Lauren has been so helpful with the onboarding and setting up the strategy of our program. I'll update this review as more of our customers get to use it.

Never Summer Snowboards
United States
About 1 month using the app
Edited August 23, 2022

Unfortunately I have to change review-the app is not working, we haven't got one signle customer signing up for our program after spending days designing it, because it doesn't work. Support is impossible to talk to - their chat is never working. We're getting a better app.

Yoga Hero DE
Singapore
Almost 3 years using the app
Gameball replied February 11, 2021

Thank you for your review, we're happy to know that our team was able to help💕

October 15, 2020

brilliant app highly reccomend staff are friendly and are always on hand to help out anytime and set up was really easy with guidance

EnvyCollectionuk
United Kingdom
About 1 month using the app
Gameball replied October 31, 2020

We are so happy that you are enjoying our app! :)
Thanks for your feedback!

November 28, 2022

Una aplicación con un funcionamiento increíble. Se adapta perfectamente a nuestro modelo de negocio. Seguiremos usándola sin duda.

paraperrosygatos.es
Spain
About 1 month using the app
Edited January 15, 2023

Amazing App with a variety of features and languages .
easy to set up the app , fast response , helpful team

Tazawud
Jordan
About 1 month using the app
Gameball replied January 30, 2023

Your review means a lot to us Loai! Thanks a lot

February 23, 2021

I have been looking around for an affordable and effective rewards for a long time coming, and I am so glad to have found Gameball. I especially love the clean, interactive and fun interface that the app provides. Best thing - customer service! Over the last couple of days while trying to set this up on my store, the team has been so swift and knowledgeable in their replies. I get replies almost instantly via their live chat. Can't wait to launch this on my store and reap the rewards. Kudos to the Gameball team!

All Would Envy
Singapore
About 1 month using the app
Gameball replied November 4, 2021

We are thrilled to hear this! Thank you so much for this awesome review its been a pleasure to serve you.

Edited August 21, 2020

very happy with Gameball app. easy to use. well designed. perfect to reward our customers both at the POS and online. have not really begun to delve into the games but looking forward to implementing in time. the support from the developers has been amazing. i often feel like i am a bit slow when it comes to things like web apps. everyone listened, asked pertinent questions, gave me clear, simple answers and followed up with all the information in an email. I enjoy working with kind, patient people. Ahmed and the team at Gameball are clear winners in this area. thank you thank you!

duross & langel
United States
About 1 month using the app
Gameball replied September 29, 2020

We are so happy that you are enjoying our app! :)
Thanks for your feedback!

July 31, 2020

Extremely helpful support and a beautifully built app, the loyalty programs you can setup with Gameball are exactly how to take your business to the next level!

Cycle XP
United States
About 1 month using the app
Gameball replied September 29, 2020

We are so happy that you are enjoying our app! :)
Thanks for your feedback!

November 17, 2022

An amazing app with great customer support. Quick replies, easy setup and always there to support your with launching!

Pamlska
Slovakia
30 days using the app
Gameball replied November 24, 2022

We are glad to meet your expectations, Zuzana! 🎉

October 24, 2022

Dania who works in customer service chat was super helpful with all my questions about Gameball setup

The Edit LLC
United States
29 days using the app