Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program app for its gamified customer experience and customizable features like badges, challenges, and dynamic discount codes. They appreciate its easy setup, powerful search feature, and potential to increase customer lifetime value and average order value. The app's multilingual support and detailed analytics are also praised. Many commend the efficient and responsive customer service. The app is noted for its competitive pricing and a free plan, making it suitable for all business sizes.

February 16, 2021

After so many trial and errors, I finally found the BEST app for what I was trying to implement into my store and my customer's shopping experience! Rana was so kind and extremely responsive to every single message and question left! I love that this app allows you to have a reward program WITH levels and the best part, IT BEING FREE! I am so satisfied with this app, great job you guys!

LB.LA
United States
4 days using the app
Gameball replied November 8, 2021

Thank you so much! this means the world to us

Edited November 28, 2022

Flawless integration, immediate and valuable customer service, and the best way to customize your rewards on all of Shopify! Whether it's an onboarding call or a support chat, talk with the reps - they are so personable and helpful!

Lantern Games LLC
United States
3 days using the app
May 19, 2022

Habiba did a great job onboarding! looking forward to seeing what this app can do. I recommend this app to add fun to your store.

Leto Collection
United States
3 days using the app
Gameball replied June 12, 2022

Thank you so much for your kind support! Our pleasure :)

April 21, 2022

I used many Apps for Loyalty and points rewards. Gameball is most effective with many scenarios, very easy, neat design, and excellent customer experience. From my point of view. All E-commerce websites must try this App. It is Amazing, easy and not expensive for the service they give
Thank you

chefmay.com
Egypt
3 days using the app
Gameball replied May 8, 2022

Hello Shadeeka! Just wanted to let you know how much your review means to us here at Gameball. It always makes our day when we find customers happy of the service we provide.
So excited for our collaboration, Shadeeka.

June 1, 2022

Very effective customer service, clean layout, very well thought out and streamlined process! Hope for more improvements along the way!

When Stars Align Studio
Singapore
2 days using the app
Gameball replied June 12, 2022

Always a pleasure to serve you! Thank you so much, Noel.

June 23, 2020

I looked at ALLLL the loyalty programs available on Shopify and this one was one of the only ones with immediate chat...when you need help. Most of them required an email with a two day response time. Omar personally contacted me when he saw that I needed help and stayed with me until I felt confident in my decisions on how to calculate the rewards...giving wonderful explanations and helpful advice. Highly recommend!

Rag Tag Boutique
United States
2 days using the app
November 4, 2021

Looking for rewards program. Gameball does more with its customize challenges. Really love this app!

Experience Philippines
Philippines
2 days using the app
Gameball replied November 4, 2021

Hi Gian! Thank you for your five star review, glad to know you are having a good stay at Gameball and we're looking forward to helping you push your start-up forward

June 3, 2021

Fantastic app got the job done from what i wanted thank you Rana for all the help you were amazing! Highly recommend

Lovepawz
United States
1 day using the app
Gameball replied November 4, 2021

Thank you for your support, it means a lot to us!

November 14, 2022

I am using this app for my loyalty program. Great back-end functionalities, easy to handle and matching perfectly with my needs. 100% recommend!

eroisan-v2
Japan
1 day using the app
February 10, 2023

Have not yet started using the app, however I booked a demo call with Lauren Desouza, and she was such an amazing character! She carefully understood what I was trying to achieve for my store and figured out work arounds that acheived the objectives I was hoping to achieve when realising the feature I was looking for was not available.

Definitely recommend this app because of the flexibility of creating ways to generate customer loyalty, and highly recommend this because of their support, 100/10 on the ball.

P.S. to Lauren's boss reading this... please get her a new laptop as she was struggling to show me examples of her demo with a lagging laptop, so imagine what she can do with a new laptop! ;)

The Good Fish
Singapore
1 day using the app
Gameball replied March 30, 2023

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Lauren provided you with an amazing demo call and helped you achieve your goals for your store.

We appreciate your recommendation of our app and our support team, and we hope that you find our platform flexible and easy to use as you work to generate customer loyalty.

We've taken note of your suggestion about Lauren's laptop and we'll be sure to pass that along to our team. We want to make sure that all of our team members have the tools they need to provide the best possible service to our customers.

We can't wait to work with you to achieve even more great things for your store.