Reviews (243)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer retention and sales through customizable loyalty programs and gamification. They value its ease of integration with Shopify, responsive customer support, and effective onboarding. The app's flexibility allows for tailored adjustments to fit specific business needs and brand identities, with regular updates and multilingual support enhancing its global appeal. Improvements in customer lifetime value and average order value are noted.

December 23, 2023

Dania is the only reason Im going out of my way to write a review because of the helpfulness and quickness to response she had!

The Drip Stop Shop
United States
22 days using the app
August 26, 2022

Setting it up was easy which is helpful and I love the cute pop up window on my website for the customers to see their points.

Girl Power Gear
Canada
20 days using the app
February 5, 2024

I am very pleased with the friendly customer service. The application is amazing, it has a lot of functions that work great.

Many thanks for your help: Dania

Syta Micha
Poland
18 days using the app
Gameball replied February 20, 2024

Hi Biuro

We appreciate your kind words. We're certain that you'll see some nice engagement levels soon and keep adding more and more features. Best of luck!

May 12, 2021

I am still deliberating if this is the right app for us, but I really like the promise of it. The team is dedicated (though time zones can cause a little hassle) and they're striving to do something new and interesting here. I will update this review later if I end up using the app. I am optimistic though.

Sanshee
United States
17 days using the app
Gameball replied November 4, 2021

Hello Sanshee, we are always known for our awesome customer support so even if the time zone is a challenging aspect we'll strive to optimize the users' experience, given that our team has grown now but thank you for taking the time to share your feedback we really appreciate it!

December 14, 2020

I think this is one of the greatest apps for making your customers engaged and building loyalty. Quite fun and offers a lot of schemes so I have enjoyed this a lot. Also, the staff is super helpful.

Beau Duree
United Kingdom
17 days using the app
Gameball replied December 23, 2020

Thank you for taking the time to leave us this review! We appreciate it a lot 😊

October 27, 2022

I am in the process of setting it up but it has been pretty easy. The customer service team is excellent and took the time to answer all of my questions. Dania is the best! I highly recommend this app as it meets my reward program needs.

Ascending Nature
United States
15 days using the app
October 13, 2022

App carina che però può essere migliorata, sono comunque riuscita a configurare il programma grazie all'aiuto della gentilissima Dania :)

scbeautycare
Italy
14 days using the app
January 8, 2020

Une application que je cherchais et finalement j'ai trouvé tout ce dont j'avais besoin pour développer les ventes pour moi ainsi que le personnel et les services et les réponses aux messages instantanés, et un merci spécial à Omar

Dani Larson
Morocco
13 days using the app
Gameball replied January 9, 2020

Nous sommes tellement heureux que vous appréciez notre application.
Merci pour vos commentaires! :)

July 18, 2021

Gameball was the easiest, most fun, functional, and accessible to new Shopify users. Rana has been a great support, and we look forward to the an even greater platform going forward.

Frankincense Pure
Australia
13 days using the app
Gameball replied November 4, 2021

We are thrilled to see the positive feedback. Thank you for choosing Gameball!

July 30, 2021

La mejor aplicación de la app store para recompensas sin ningún tupo de dudas. Falta algunas cosillas por mejorar pero aun así es la mejor

DON IBERICO ARTESANOS DEL CERDO
Spain
11 days using the app
Gameball replied November 4, 2021

Estamos encantados de escuchar esto y nos encantaría saber lo que nos estamos perdiendo!