Reviews (243)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer retention and sales through customizable loyalty programs and gamification. They value its ease of integration with Shopify, responsive customer support, and effective onboarding. The app's flexibility allows for tailored adjustments to fit specific business needs and brand identities, with regular updates and multilingual support enhancing its global appeal. Improvements in customer lifetime value and average order value are noted.

May 14, 2020

I love where this app is going and the customer support from Omar was outstanding. I feel the pricing is a little top heavy and some features should be accessible in lower tiers like missions and campaigns.

Linebreakers
United States
11 days using the app
Gameball replied May 14, 2020

Thanks for your review! We are always happy to support.
Your feedback will be taken in consideration. We take feedback too seriously :)

December 9, 2019

I wanted to be your first review!
I really like how Gameball looks & feels. I think it's s the best in customers engaging that recently joined Shopify App Store. I am looking to witness it in top engaging apps, will keep using at and share the results with you, keep going gurus!

The Makeup Shop
Egypt
10 days using the app
Gameball replied December 24, 2019

We are so happy you are enjoying our app! :)
Thanks for your feedback!

April 29, 2022

Great app with smooth user experience and pretty flexible to set-up. Best part is the support team, they know what they are talking about and also suggest great ideas!

staging-browzeapp
United States
10 days using the app
Gameball replied May 8, 2022

Extremely thrilled to hear that, Shaz! Thank you so much for your sweet words.

January 22, 2023

We are a new partner with Gameball. From the beginning, I can tell "they have the best user experience and support!".

Joviality-eg
Egypt
10 days using the app
Gameball replied January 30, 2023

Thank you for your review Hadeel!🌻

January 12, 2023

Amazing program that is SO easy to use! Customers love it and we love it! PLUS - the support team is quick to respond and very helpful!

Sisters Boutique & Gifts, Inc.
United States
10 days using the app
Gameball replied May 21, 2024

Hi Kaitlyn

Thank you for the glowing review! We're so glad to have you as a client.

August 19, 2022

app molto completa, la sto provando e l assistenza è eccellente. contiene molti rpogrammi di affiliazione e rewards

Casafolino.com
Italy
9 days using the app
May 9, 2022

This app allows me to perfectly get customers back in to my store! Cha-Ching! Habiba was incredibly helpful and a wealth of knowledge!

MY TEE USA
United States
7 days using the app
Gameball replied May 9, 2022

We are so excited to help you turbocharge your acquisition and retention rates :)
Your feedback is much appreciated, thank you!

December 29, 2023

I was looking for Loyalty programs and Gameball was just what we are looking for. They where very helpfull and respond quickly.

Studio Bambacht
Netherlands
7 days using the app
Gameball replied February 20, 2024

Hi Iris

Your review energizes us to keep delivering better. Thanks a bunch!

May 17, 2022

Found this app after reviewing multiple apps for our rewards portal. Great service, Habiba was great on our set up call ! Lots of flexibility in this system.

Lightwave
United Kingdom
7 days using the app
Gameball replied June 12, 2022

We are so proud we made it :)
It's absolutely our pleasure to have you, and thank you so much!

September 11, 2022

このアプリは、完成度が大変高いよいアプリだと思います。フリープランも充実していますのでスタートアップの方には大変おすすめできると思います。有料プランは更にすばらしい機能と細かな設定ができるようです。本当に素晴らしい。加えてサポートが更に素晴らしい経験でした。Daniaさん手厚いサポートに心より感謝します。このアプリで、必ず結果を出していきたいと思います。

age-design shopify store
Japan
6 days using the app