Reviews (235)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and retention, noting a potential sales increase of up to 1.5X. It features a customizable loyalty program with badges, challenges, and levels, and supports multiple languages for global usability. The app integrates well with Shopify POS and Judge.me, enhancing its functionality. Merchants find it user-friendly and easy to set up. The customer support team, including members like Dania, Lauren, and Habib, is frequently praised for their responsiveness. Continuous updates and new features indicate an actively evolving app, responsive to merchant feedback.

January 10, 2023

Alia, Dania, and Lauren were all incredibly helpful. They are friendly, knowledgeable, and responsive. They answered ALL of our questions and really helped us understand how to make gameball work for our customers. We're so excited to continue our relationship with them and get gameball rolling on our website! Highly recommend!

Recycle Read Repeat
United States
8 days using the app
Gameball replied January 30, 2023

We are super happy with your feedback! And glad all our support team will be happy to help anytime

May 9, 2022

This app allows me to perfectly get customers back in to my store! Cha-Ching! Habiba was incredibly helpful and a wealth of knowledge!

MY TEE USA
United States
7 days using the app
Gameball replied May 9, 2022

We are so excited to help you turbocharge your acquisition and retention rates :)
Your feedback is much appreciated, thank you!

May 17, 2022

Found this app after reviewing multiple apps for our rewards portal. Great service, Habiba was great on our set up call ! Lots of flexibility in this system.

Lightwave
United Kingdom
7 days using the app
Gameball replied June 12, 2022

We are so proud we made it :)
It's absolutely our pleasure to have you, and thank you so much!

September 11, 2022

このアプリは、完成度が大変高いよいアプリだと思います。フリープランも充実していますのでスタートアップの方には大変おすすめできると思います。有料プランは更にすばらしい機能と細かな設定ができるようです。本当に素晴らしい。加えてサポートが更に素晴らしい経験でした。Daniaさん手厚いサポートに心より感謝します。このアプリで、必ず結果を出していきたいと思います。

age-design shopify store
Japan
6 days using the app
May 31, 2022

Habiba was very knowledgeable and answered all of my concerns about the app. We are still working on some things for our initial rollout of the app, but as long as it works with our SHOPIFY POS I feel the app should help boost our future sales and customer retention.

TXAG Store
United States
5 days using the app
Gameball replied June 12, 2022

We hope we continue to exceed your expectations and cater to your needs. Thank you so much for your support!

June 12, 2021

Great customer support. Can't express how meaningful it is for someone to talk and communicate as well as they do.

MTech Cave
United States
5 days using the app
Gameball replied November 4, 2021

We are delighted to know you received a 5-star experience and we promise we will always strive to over deliver !

January 24, 2023

Très bon retour du service client qui est là pour nous aider, concernant l'application, je suis encore novice dessus mais ça a vraiment l'air prometteur, merci à Dania

NaturHera
France
4 days using the app
Gameball replied May 21, 2024

Vos commentaires sont très appréciés ! Nous sommes ravis de vous servir à nouveau bientôt.

February 16, 2021

After so many trial and errors, I finally found the BEST app for what I was trying to implement into my store and my customer's shopping experience! Rana was so kind and extremely responsive to every single message and question left! I love that this app allows you to have a reward program WITH levels and the best part, IT BEING FREE! I am so satisfied with this app, great job you guys!

LB.LA
United States
4 days using the app
Gameball replied November 8, 2021

Thank you so much! this means the world to us

May 19, 2022

Habiba did a great job onboarding! looking forward to seeing what this app can do. I recommend this app to add fun to your store.

Leto Collection
United States
3 days using the app
Gameball replied June 12, 2022

Thank you so much for your kind support! Our pleasure :)

April 21, 2022

I used many Apps for Loyalty and points rewards. Gameball is most effective with many scenarios, very easy, neat design, and excellent customer experience. From my point of view. All E-commerce websites must try this App. It is Amazing, easy and not expensive for the service they give
Thank you

chefmay.com
Egypt
3 days using the app
Gameball replied May 8, 2022

Hello Shadeeka! Just wanted to let you know how much your review means to us here at Gameball. It always makes our day when we find customers happy of the service we provide.
So excited for our collaboration, Shadeeka.