Reviews (239)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for boosting customer engagement and repeat business. They report increased retention, order values, and sales due to its effective rewards and points system. Features like customizable rewards, referral tracking, and analytics are particularly valued, along with easy setup and user-friendly interface. Integration with other platforms and gamification are significant benefits. The support team is also praised for their responsiveness and helpfulness.

January 8, 2020

Une application que je cherchais et finalement j'ai trouvé tout ce dont j'avais besoin pour développer les ventes pour moi ainsi que le personnel et les services et les réponses aux messages instantanés, et un merci spécial à Omar

Dani Larson
Morocco
13 days using the app
Gameball replied January 9, 2020

Nous sommes tellement heureux que vous appréciez notre application.
Merci pour vos commentaires! :)

July 18, 2021

Gameball was the easiest, most fun, functional, and accessible to new Shopify users. Rana has been a great support, and we look forward to the an even greater platform going forward.

Frankincense Pure
Australia
13 days using the app
Gameball replied November 4, 2021

We are thrilled to see the positive feedback. Thank you for choosing Gameball!

July 30, 2021

La mejor aplicación de la app store para recompensas sin ningún tupo de dudas. Falta algunas cosillas por mejorar pero aun así es la mejor

DON IBERICO ARTESANOS DEL CERDO
Spain
11 days using the app
Gameball replied November 4, 2021

Estamos encantados de escuchar esto y nos encantaría saber lo que nos estamos perdiendo!

May 14, 2020

I love where this app is going and the customer support from Omar was outstanding. I feel the pricing is a little top heavy and some features should be accessible in lower tiers like missions and campaigns.

Linebreakers
United States
11 days using the app
Gameball replied May 14, 2020

Thanks for your review! We are always happy to support.
Your feedback will be taken in consideration. We take feedback too seriously :)

December 9, 2019

I wanted to be your first review!
I really like how Gameball looks & feels. I think it's s the best in customers engaging that recently joined Shopify App Store. I am looking to witness it in top engaging apps, will keep using at and share the results with you, keep going gurus!

The Makeup Shop
Egypt
10 days using the app
Gameball replied December 24, 2019

We are so happy you are enjoying our app! :)
Thanks for your feedback!

April 29, 2022

Great app with smooth user experience and pretty flexible to set-up. Best part is the support team, they know what they are talking about and also suggest great ideas!

staging-browzeapp
United States
10 days using the app
Gameball replied May 8, 2022

Extremely thrilled to hear that, Shaz! Thank you so much for your sweet words.

January 22, 2023

We are a new partner with Gameball. From the beginning, I can tell "they have the best user experience and support!".

Joviality-eg
Egypt
10 days using the app
Gameball replied January 30, 2023

Thank you for your review Hadeel!🌻

January 12, 2023

Amazing program that is SO easy to use! Customers love it and we love it! PLUS - the support team is quick to respond and very helpful!

Sisters Boutique & Gifts, Inc.
United States
10 days using the app
Gameball replied May 21, 2024

Hi Kaitlyn

Thank you for the glowing review! We're so glad to have you as a client.

August 19, 2022

app molto completa, la sto provando e l assistenza è eccellente. contiene molti rpogrammi di affiliazione e rewards

Casafolino.com
Italy
9 days using the app
January 10, 2023

Alia, Dania, and Lauren were all incredibly helpful. They are friendly, knowledgeable, and responsive. They answered ALL of our questions and really helped us understand how to make gameball work for our customers. We're so excited to continue our relationship with them and get gameball rolling on our website! Highly recommend!

Recycle Read Repeat
United States
8 days using the app
Gameball replied January 30, 2023

We are super happy with your feedback! And glad all our support team will be happy to help anytime