Reviews (243)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer retention and sales through customizable loyalty programs and gamification. They value its ease of integration with Shopify, responsive customer support, and effective onboarding. The app's flexibility allows for tailored adjustments to fit specific business needs and brand identities, with regular updates and multilingual support enhancing its global appeal. Improvements in customer lifetime value and average order value are noted.

May 31, 2022

Habiba was very knowledgeable and answered all of my concerns about the app. We are still working on some things for our initial rollout of the app, but as long as it works with our SHOPIFY POS I feel the app should help boost our future sales and customer retention.

TXAG Store
United States
5 days using the app
Gameball replied June 12, 2022

We hope we continue to exceed your expectations and cater to your needs. Thank you so much for your support!

June 12, 2021

Great customer support. Can't express how meaningful it is for someone to talk and communicate as well as they do.

MTech Cave
United States
5 days using the app
Gameball replied November 4, 2021

We are delighted to know you received a 5-star experience and we promise we will always strive to over deliver !

February 17, 2024

Love the gamified experience for customers

SimplerSystems
United States
4 days using the app
Gameball replied February 20, 2024

Hi Kelly

Thank you for your review. We hope you enjoy the app and build some fun programs!

January 24, 2023

Très bon retour du service client qui est là pour nous aider, concernant l'application, je suis encore novice dessus mais ça a vraiment l'air prometteur, merci à Dania

NaturHera
France
4 days using the app
Gameball replied May 21, 2024

Vos commentaires sont très appréciés ! Nous sommes ravis de vous servir à nouveau bientôt.

February 16, 2021

After so many trial and errors, I finally found the BEST app for what I was trying to implement into my store and my customer's shopping experience! Rana was so kind and extremely responsive to every single message and question left! I love that this app allows you to have a reward program WITH levels and the best part, IT BEING FREE! I am so satisfied with this app, great job you guys!

LB.LA
United States
4 days using the app
Gameball replied November 8, 2021

Thank you so much! this means the world to us

May 19, 2022

Habiba did a great job onboarding! looking forward to seeing what this app can do. I recommend this app to add fun to your store.

Leto Collection
United States
3 days using the app
Gameball replied June 12, 2022

Thank you so much for your kind support! Our pleasure :)

April 21, 2022

I used many Apps for Loyalty and points rewards. Gameball is most effective with many scenarios, very easy, neat design, and excellent customer experience. From my point of view. All E-commerce websites must try this App. It is Amazing, easy and not expensive for the service they give
Thank you

chefmay.com
Egypt
3 days using the app
Gameball replied May 8, 2022

Hello Shadeeka! Just wanted to let you know how much your review means to us here at Gameball. It always makes our day when we find customers happy of the service we provide.
So excited for our collaboration, Shadeeka.

June 1, 2022

Very effective customer service, clean layout, very well thought out and streamlined process! Hope for more improvements along the way!

When Stars Align Studio
Singapore
2 days using the app
Gameball replied June 12, 2022

Always a pleasure to serve you! Thank you so much, Noel.

June 23, 2020

I looked at ALLLL the loyalty programs available on Shopify and this one was one of the only ones with immediate chat...when you need help. Most of them required an email with a two day response time. Omar personally contacted me when he saw that I needed help and stayed with me until I felt confident in my decisions on how to calculate the rewards...giving wonderful explanations and helpful advice. Highly recommend!

Rag Tag Boutique
United States
2 days using the app
June 3, 2021

Fantastic app got the job done from what i wanted thank you Rana for all the help you were amazing! Highly recommend

Lovepawz
United States
1 day using the app
Gameball replied November 4, 2021

Thank you for your support, it means a lot to us!