Reviews (242)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this loyalty program for boosting customer engagement and repeat business. They report increased retention, order values, and sales due to its effective rewards and points system. Features like customizable rewards, referral tracking, and analytics are particularly valued, along with easy setup and user-friendly interface. Integration with other platforms and gamification are significant benefits. The support team is also praised for their responsiveness and helpfulness.
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Great customer support. Can't express how meaningful it is for someone to talk and communicate as well as they do.
We are delighted to know you received a 5-star experience and we promise we will always strive to over deliver !
Très bon retour du service client qui est là pour nous aider, concernant l'application, je suis encore novice dessus mais ça a vraiment l'air prometteur, merci à Dania
Vos commentaires sont très appréciés ! Nous sommes ravis de vous servir à nouveau bientôt.
After so many trial and errors, I finally found the BEST app for what I was trying to implement into my store and my customer's shopping experience! Rana was so kind and extremely responsive to every single message and question left! I love that this app allows you to have a reward program WITH levels and the best part, IT BEING FREE! I am so satisfied with this app, great job you guys!
Thank you so much! this means the world to us
We are switching over after seeing how much better Gameball is compared to a couple of the other apps we first used (Glow and Smile.io). The ability to do a dynamic code on the fly is a huge plus over those two apps meaning staff at the point of sale, and customers on the website, can generate a discount code using a sliding scale instead of a fixed amount preset by the store. You can still have preset amounts of course.
The built in search feature seems more powerful than Glow's which has one of the worst search box query systems I've run across (it's extremely picky about formatting or and won't return results unless you spell things exactly correct for example).
There appear to be more features than the others, though I haven't dove into those just yet. But I'm already impressed enough to convert us over to a full paid plan shortly. Exporting and importing customer accounts was a breeze.
Hi Phil,
We are honored to be receiving this review from you! We can't thank you enough and we hope you've had the time to dive deeper and discover more. Feel free to share any requests with us. We're happy to learn how our app tailors itself to your needs.
Habiba did a great job onboarding! looking forward to seeing what this app can do. I recommend this app to add fun to your store.
Thank you so much for your kind support! Our pleasure :)
I used many Apps for Loyalty and points rewards. Gameball is most effective with many scenarios, very easy, neat design, and excellent customer experience. From my point of view. All E-commerce websites must try this App. It is Amazing, easy and not expensive for the service they give
Thank you
Hello Shadeeka! Just wanted to let you know how much your review means to us here at Gameball. It always makes our day when we find customers happy of the service we provide.
So excited for our collaboration, Shadeeka.
Very effective customer service, clean layout, very well thought out and streamlined process! Hope for more improvements along the way!
Always a pleasure to serve you! Thank you so much, Noel.
I looked at ALLLL the loyalty programs available on Shopify and this one was one of the only ones with immediate chat...when you need help. Most of them required an email with a two day response time. Omar personally contacted me when he saw that I needed help and stayed with me until I felt confident in my decisions on how to calculate the rewards...giving wonderful explanations and helpful advice. Highly recommend!
Fantastic app got the job done from what i wanted thank you Rana for all the help you were amazing! Highly recommend
Thank you for your support, it means a lot to us!
I am using this app for my loyalty program. Great back-end functionalities, easy to handle and matching perfectly with my needs. 100% recommend!