Reviews (235)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and retention, noting a potential sales increase of up to 1.5X. It features a customizable loyalty program with badges, challenges, and levels, and supports multiple languages for global usability. The app integrates well with Shopify POS and Judge.me, enhancing its functionality. Merchants find it user-friendly and easy to set up. The customer support team, including members like Dania, Lauren, and Habib, is frequently praised for their responsiveness. Continuous updates and new features indicate an actively evolving app, responsive to merchant feedback.

February 17, 2024

Love the gamified experience for customers

SimplerSystems
United States
4 days using the app
Gameball replied February 20, 2024

Hi Kelly

Thank you for your review. We hope you enjoy the app and build some fun programs!

February 14, 2024

simple, effficace

SMART WAVE PRODUCTS
France
About 2 months using the app
Gameball replied February 20, 2024

Bonjour Moussa

Merci pour votre avis!

October 9, 2022

User-friendly product that does exactly what it says it can! Our experience using Gameball for rewards has been a breeze. A large part of that is due to their top-notch customer service team (S/O to Lauren for the fantastic onboarding process!).

alder apparel
Canada
Almost 3 years using the app
Edited January 15, 2021

Alright, so there were some issues at first (not going to lie it almost caused us to delete the app). But they did have GREAT communication after a few messages and emails (they have an in-app chat, it's great). They addressed the concerns and we're sticking with them. Their app is beautiful, easy to use and we had instant sign-ups on it. Do not hesitate to download - in less than 24 hours we had 60 sign-ups and haven't even launched our campaigns yet regarding there being rewards. I applaud them for addressing the concerns and their communication.

Post Mortem
United States
Almost 3 years using the app
Gameball replied January 15, 2021

Thanks a lot for your feedback!
Our aim is to always create the best experience for our clients. We look forward to working with you and grow together.
Please let us know if we could assist with anything else ❤😄

November 9, 2021

Honestly this is the best loyalty app I have found so far! I believe it will be really fun and encouraging for customers as it has nice challenges, and what's even better is that you can customize the challenges! I like how customers can share instagram links, as some apps only have Facebook and twitter.
One thing I would love to be in the app is for customers to get points for writing reviews on products and also being able to share on instagram story or post!

Remaly Designs
Saudi Arabia
Almost 3 years using the app
Gameball replied November 9, 2021

Thank you so much Najla! Here's to winning customers for life, we'll surely be considering your request moving forward.

April 8, 2021

The best loyalty app out there. Great support and functions. Keep up the good work and looking forward to more new futures

Scifitoys.se
Sweden
Almost 3 years using the app
Gameball replied November 4, 2021

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that! Kind folks like you make our job a pleasure.

April 28, 2022

The best retention and loyalty program ever. customer service are great and really very helpful. I highly recommend it.

Natavis
Egypt
Over 2 years using the app
Gameball replied May 8, 2022

Thank you Hussein for your 5-star review. It's greatly appreciated :)

November 4, 2021

Looking for rewards program. Gameball does more with its customize challenges. Really love this app!

Experience Philippines
Philippines
Over 2 years using the app
Gameball replied November 4, 2021

Hi Gian! Thank you for your five star review, glad to know you are having a good stay at Gameball and we're looking forward to helping you push your start-up forward

September 30, 2020

Great Support and Wonderful App! I'm still developing my ecommerce but they're always available to help me.

Yammeya
Netherlands
Over 2 years using the app
Gameball replied October 5, 2020

We are so happy that you are enjoying our app! :)
Thanks for your feedback!

January 2, 2023

Une version améliorée de la carte de fidélité où le client se prend au jeu. En quelques clics c'est facilement configurable et utilisable aussi bien boutique physique que sur le site.

Mist-Maker
France
Over 2 years using the app
Gameball replied May 21, 2024

Merci pour cette critique incroyable! Nous apprécions vraiment votre soutien et sommes heureux que vous ayez apprécié votre expérience.