Reviews (243)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer retention and sales through customizable loyalty programs and gamification. They value its ease of integration with Shopify, responsive customer support, and effective onboarding. The app's flexibility allows for tailored adjustments to fit specific business needs and brand identities, with regular updates and multilingual support enhancing its global appeal. Improvements in customer lifetime value and average order value are noted.
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Best app and best customer service by far, I tried few apps like that and Gameball is top-notch !! Thank you guys
Simply love gameball. It's a fantastic way to engage customers and drive enormous return value - and the support team are absolutely awesome ! (Shout out to Diana!)
Hi Stephen
We're glad you found a high return from your loyalty activities. Your account indeed has some of the best analytics! Thanks for your review and to more success 🚀
Great app that fits perfectly our needs and the needs of our costumers. The support team is incredible attentive and proactive in solving any issue or inquiry.
I've been using this app for a few months now and it has been great. I had some issues creating a referral program but the chat support was fantastic. Thank you!
Hello Eric! It's great to hear that our support team was able to help you out, thank you for your kind words.
After 3 years with Bold Loyalty, we made a bold move to Gameball. We wanted a fresher design and a more dynamic loyalty program.
Gameball not only matched Bold's price but also had a user-friendly interface, ensuring a smooth transition for our customers. The Backoffice is a breeze to configure and understand, and the widget design options are plentiful. The stats are presented beautifully and are easy to grasp. Creating simple or complex challenges to gamify the purchase process is a breeze too. Integration with apps like Judge.me is a game-changer, eliminating manual point attribution for reviews.
If your loyalty app is listed, switching to Gameball is a piece of cake. Otherwise, just export/import a CSV. However, there are two minor issues with importing the customer database:
- spent amounts: cannot be imported and is not 'read' by the app in Shopify for existing clients, only new clients will have the amount displayed. No drama, but not 'clean'.
- bonus points. Nothing that will stop you to switch but it requires a bit of manual work if you are using Tiers Level with Bonus points (otherwise you will be all fine). You will have to deduce tier bonus points manually for each client so when you perform import, the current balance is correct. Nothing complicated to do but a bit of manual work that could be easily fixed by Gameball.
We've informed Gameball, they are currently working on it, and once they fix these issues, we'll happily import our large databases from our CH and FR website.
It's an app we love and highly recommend!
We're thrilled to hear that you found our user-friendly interface, dynamic design, and seamless transition process to be exactly what you were looking for. We appreciate your feedback regarding the minor issues with importing spent amounts and tier bonus points, and we want you to know that we are actively working on resolving them. We're grateful for your support and recommendation. Please don't hesitate to reach out if you have any further questions or suggestions. 🚀
Very customizable, and support is very helpful and take all the time to solve your problems ! I strongly recommend it :)
Thanks a bunch for your kind words, means a lot!
I recently switched to Gameball from another loyalty app to get better functionality at a good price and I am totally blown away. There are so many ways to customise my program, it's easy to get caught up tweaking settings. I can't wait to deep-dive into segmented campaigns.
We are thrilled to hear that :)
Thank you very much for your warm support, and we can't wait to turbocharge your business performance with Gameball.
The customer service alone is worth it. But the program interface is easy to use and looks great. It also has a cool gaming theme which is great if your business is gaming related like ours is
We appreciate your fantastic review!
Great program to interact with customer and help to boost sales in long term. Easy to use and very supportive staff to help you solve difficulties.
We’re grateful for your rating! Your satisfaction is our top priority, and we’re thrilled to have met your expectations.
we are still on testing phase however it seems very promising , the training session was super helpful. thanks Dania
We are happy to work with you to achieve great things for your store, retain and grow your customer base as well!