Reviews (243)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer retention and sales through customizable loyalty programs and gamification. They value its ease of integration with Shopify, responsive customer support, and effective onboarding. The app's flexibility allows for tailored adjustments to fit specific business needs and brand identities, with regular updates and multilingual support enhancing its global appeal. Improvements in customer lifetime value and average order value are noted.

January 23, 2023

we are still on testing phase however it seems very promising , the training session was super helpful. thanks Dania

Chaosproducts
Egypt
About 1 year using the app
Gameball replied March 30, 2023

We are happy to work with you to achieve great things for your store, retain and grow your customer base as well!

May 2, 2021

Very great app, with lots of opportunity and fun for my customers.
It makes the trafic on the website get a higher range too. I just love this app

Diamond Art DK
Denmark
About 1 year using the app
Gameball replied November 4, 2021

We are thrilled to have you as part of the Gameball family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to ...

November 29, 2022

Virker som det skal, nem at installere og vedligeholde. Kan kobles sammen med andre app som f.eks. mail løsning så vi kan målrette kunder der tager del i kundeprogrammet. Har kun haft brug for support en enkelt gang, men fik hurtig hjælp uden problemer. Klart anbefales.

Hedenhus
Denmark
About 1 year using the app
January 18, 2024

We are switching over after seeing how much better Gameball is compared to a couple of the other apps we first used (Glow and Smile.io). The ability to do a dynamic code on the fly is a huge plus over those two apps meaning staff at the point of sale, and customers on the website, can generate a discount code using a sliding scale instead of a fixed amount preset by the store. You can still have ...

PunkOuter Games
United States
About 1 year using the app
Gameball replied February 20, 2024

Hi Phil,

We are honored to be receiving this review from you! We can't thank you enough and we hope you've had the time to dive deeper and discover more. Feel free to share ...

February 20, 2024

Nothing but praises, the Gameball team has been amazing to help us get going and are very good listeners as to what we would like to see differently in the app for our customer facing interactions. This is honestly a gem app, I can't believe I just found out about them. Best loyalty program management app out there.

Félix & Norton
Canada
About 1 year using the app
Gameball replied February 22, 2024

Hey Simon

We're so glad to hear! Actually, chapeaux to your beautiful store and how you've matched your Gameball widget perfectly :) We hope you continue to find what you ...

Edited February 15, 2023

UPDATE after a year of use: Gameball is a really good app, especially in terms of the large variety of things you can do to let customers earn rewards and the types of campaigns you can run. And, the value cannot be beat, hands down! Frankly, having been in the digital / platform / loyalty / mobile business for decades, it's absolutely absurd how much other service providers charge for VIP tiers, ...

Grinning Cat Books
United States
About 1 year using the app
Gameball replied August 31, 2023

Thank you so much for taking the time to share your comprehensive feedback after a year of using Gameball! We're truly thrilled to hear about your positive experience and how ...

March 16, 2023

The features are beyond my expectations and on top of that the customer service is SO friendly and responsive! Thankyou Selouky and Donia for being so helpful and never making me feel annoying for asking a billion questions :)

Beigee
Australia
About 1 year using the app
Gameball replied March 30, 2023

Thank you for taking the time to leave such a positive review! We are thrilled to hear that you were pleased with the features of our product and that our customer service ...

May 22, 2022

Very happy with the instruction. Very helpful! Highly recommend for all shopify users. To increase engagement rate and sales.

Pink Haley
United States
About 1 year using the app
Gameball replied June 12, 2022

This means the world to us. Happy to have you, Alice :)

February 12, 2024

The best app when it comes to Loyalty & Rewards. I tested Gameball vs other rewards apps such as Smile.io and it's significantly better. Truly a fresh approach to rewards and amazing customer service.

ELITE FIREWORKS®
United States
12 months using the app
Gameball replied February 20, 2024

Valmir, Your feedback means a lot! Thanks for keeping in touch with us. You're doing amazing.

Edited April 20, 2022

Gameball is my favorite app on Shopify, many things make them the best loyalty app, the ease of the user experience since collecting points to redeeming the coupons, the people behind it are amazing and supportive all the time. KEEP GOING ♥️

متجر باندا
Saudi Arabia
12 months using the app
Gameball replied December 24, 2019

We are so happy you are enjoying our app! :)
Thanks for your feedback!