Reviews (235)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and retention, noting a potential sales increase of up to 1.5X. It features a customizable loyalty program with badges, challenges, and levels, and supports multiple languages for global usability. The app integrates well with Shopify POS and Judge.me, enhancing its functionality. Merchants find it user-friendly and easy to set up. The customer support team, including members like Dania, Lauren, and Habib, is frequently praised for their responsiveness. Continuous updates and new features indicate an actively evolving app, responsive to merchant feedback.
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we are still on testing phase however it seems very promising , the training session was super helpful. thanks Dania
We are happy to work with you to achieve great things for your store, retain and grow your customer base as well!
Very great app, with lots of opportunity and fun for my customers.
It makes the trafic on the website get a higher range too. I just love this app
We are thrilled to have you as part of the Gameball family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon
Virker som det skal, nem at installere og vedligeholde. Kan kobles sammen med andre app som f.eks. mail løsning så vi kan målrette kunder der tager del i kundeprogrammet. Har kun haft brug for support en enkelt gang, men fik hurtig hjælp uden problemer. Klart anbefales.
UPDATE after a year of use: Gameball is a really good app, especially in terms of the large variety of things you can do to let customers earn rewards and the types of campaigns you can run. And, the value cannot be beat, hands down! Frankly, having been in the digital / platform / loyalty / mobile business for decades, it's absolutely absurd how much other service providers charge for VIP tiers, for example, when Gameball outshines them all, overall.
I also appreciate that they add new powerful features and functionality regularly. They truly listen to consumers. Clear sign of a winning product development focus. You can run a large number of different campaigns to drive and test consumer loyalty and engagement . . . and you can easily segment your existing and potential consumer base as well. Very nice analytics to boot.
A final very important factor -- critical in our view -- is that Gameball's customer support is incredible -- FAR, far better than the vast majority of Shopify apps, to the extent other providers even provide support. This includes at lower and mid level pricing tiers. For example, Dania, from their core team, has been a wonderful partner to work with; other folks as well. I still believe that the nomenclature is a bit too "gamer oriented" vs. general loyalty use -- but, with that said, you can edit everything to suit your needs (as we've done) . . . and with great support in doing so!
I highly recommend Gameball if you're looking for a loyalty and/or gamification platform. We tested just about every platform and provider on Shopify and if you're a SMB like us they are tops -- 5 stars hands down!
Thank you so much for taking the time to share your comprehensive feedback after a year of using Gameball! We're truly thrilled to hear about your positive experience and how our platform has been a valuable asset for your business.
Delivering top-notch assistance is a cornerstone of our service, and it's wonderful to hear that Dania and our team have provided you with valuable support throughout your journey.
Thank you again for your kind words and for being a part of the Gameball community. We're here to help you every step of the way!
The features are beyond my expectations and on top of that the customer service is SO friendly and responsive! Thankyou Selouky and Donia for being so helpful and never making me feel annoying for asking a billion questions :)
Thank you for taking the time to leave such a positive review! We are thrilled to hear that you were pleased with the features of our product and that our customer service team was able to provide you with excellent assistance. And glad to hear that Selouky and Donia were able to answer your questions and help you with your needs.
Thank you for choosing our product, and we hope to continue providing you with exceptional service in the future.
Very happy with the instruction. Very helpful! Highly recommend for all shopify users. To increase engagement rate and sales.
This means the world to us. Happy to have you, Alice :)
Gameball is my favorite app on Shopify, many things make them the best loyalty app, the ease of the user experience since collecting points to redeeming the coupons, the people behind it are amazing and supportive all the time. KEEP GOING ♥️
We are so happy you are enjoying our app! :)
Thanks for your feedback!
Have been looking for an app that helps my store to do the VIP system. I've tried like 10+ apps and most of them are not useful for me, not to mention the high price. But Gameball is literally the best app so far I've used. Reasonable price and useful function. Also their support team answer so quickly (like within half an hour?) Would definitely recommend all of you to try!
Your feedback means a lot to us, thank you for choosing Gameball😄
Our Experince with Gameball has been brilliant so far, the customer service are fantastic at explaining any of the features of the app and the potential seems endless with it. The fact you can gamify ordering we think will make drive customer engagement, we cannot wait to get it launched to see the results!
We're so happy to know that you're enjoying your experience with Gameball. Thank you for your feedback☺️
Super application et service client au top: très réactif et orienté solution :) Application complète pour mettre en place un programme de fidélité gamifié complet !