GemReach

GemReach

Pricing
Free plan available. Free trial available.
Rating
0.0 (0 Reviews)
Developer
JMS Dev Lab

Follow up with jewelry clients on time with client profiles, two-way texting and occasion reminders.

GemReach helps jewelers follow up with clients. Give each client an owner: birthdays, anniversaries and your own planned follow-ups land on that associate's Today list. Profiles hold ring size, wishlists, dates and Shopify purchase history. Reply from a shared two-way SMS/MMS inbox. A monthly team report with CSV export shows sales linked to each associate's outreach separately from the rest. Optional AI reply drafts use your store's own AI account. Texting available for US and Canadian numbers.

GemReach helps jewelers follow up with clients. Give each client an owner: birthdays, anniversaries and your own planned follow-ups land on that associate's Today list. Profiles hold ring size, wishlists, dates and Shopify purchase history. Reply from a shared two-way SMS/MMS inbox. A monthly team report with CSV export shows sales linked to each associate's outreach separately from the rest. Optional AI reply drafts use your store's own AI account. Texting available for US and Canadian numbers. more
  • Give every client an owner; their dates land on that associate's Today list
  • One shared inbox: assign conversations, see just yours, mark threads to revisit
  • Repairs & special orders: mark ready, text the client in one tap, see who's told
  • Lookbooks: a private, expiring link to pieces you picked; withdraw it anytime
  • Consent audit trail, instant STOP/START, and quiet hours enforced on every send

Languages

English

Categories

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • Up to 2 associate seats
  • 50 texts per month included
  • Client profiles & Shopify sync
  • Today follow-ups & two-way inbox
  • Consent records & quiet-hour safeguards

Starter

$49 / month

14-day free trial

Pro

$99 / month

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating
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Support

App support provided by JMS Dev Lab.

Developer

JMS Dev Lab

Unit 46A, Mahon Point Shopping Centre, Cork, CO, T12D456, IE

Launched

September 16, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders

  • View customers

    Customer data

  • View products

    Products, collections

  • Edit orders

    All order history for the last 60 days, draft orders

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