Reviews (22)

Overall rating
4.4
Counts per rating level
  • 77% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 18% of ratings are 1 stars
November 20, 2024

Simple to implement and easy to use! We had a few support queries and the Genie team replied in no time - excellent after sales service.

Sheepskin Slippers SA
South Africa
5 months using the app
October 19, 2024

I recommend this App. The customer service is great. We had an issue and it was rectified within the day. These guys also created and new function within the app upon my request. I highly recommend them as they have been very helpful and an asset to our business. Keep up the good work!

WINDOWS DOORS ONLINE
Australia
5 months using the app
November 9, 2024

I had a fantastic experience with Genie Product Options' customer service. Their team responded quickly and professionally to all my inquiries, providing clear and helpful answers. Robin went above and beyond to ensure that information was clear and made the entire process seamless. I wish every company has a Robin!

Box of 9 Magnets
United States
About 1 month using the app
September 25, 2024

Sehr gut

leuchtengrosshandel24
Germany
About 2 months using the app
September 2, 2024

This is the most useless app ever. It's certainly not working and the support team is unresponsive. I have 2 orders without necessary details because of the app.

Calmie
United States
11 days using the app
July 10, 2024

Amazing app. Works great and support is fantastic. Would recommend.

Kleine Dino
Netherlands
6 months using the app
January 16, 2024

We use the app for our shop. Everything is working great.
Great customer service, quick help. Thank you

Mein Shop
Germany
About 1 year using the app
June 13, 2023

"Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later."

not very reliable...

Ted Store
France
7 months using the app
May 18, 2024

franchement top

MJArtDesign
France
3 days using the app
January 26, 2024

Worked for me and support was super reactive and helpful. They fixed my mistake. Cool app!

TrulyCustom
Germany
24 days using the app