Geolocation Country Redirect
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does not work for our store. Customer support could not get it to work properly for 2days now and is wasting time. We are losing money launching an expansion store and not having this properly working.
While they say it works, when we try with a dedicated VPN and an individual resident/ living in the region it did not work properly.
Leaving this review because I thought the app would be better and the team more capable seeing only 5star reviews. Giving them 3stars for effort, but it seems they are at the limit of their capabilities.
Hi,
Thank you for taking the time to share your feedback.
We appreciate the opportunity to work with you and understand your disappointment that the app did not perform as expected in your particular setup.
Throughout our investigation, we tested the configuration across multiple environments, devices, and locations and were unable to consistently reproduce the behavior you reported. As a result, we were unfortunately unable to identify a definitive root cause during our troubleshooting process.
We value all feedback, as it helps us continue improving the app and our support processes. While we're disappointed we couldn't reach a resolution in this case, we appreciate the time you spent working with our team.
Should you ever wish to revisit the app in the future, we'd be happy to assist further.
We wish you the very best with your store expansion and continued success.
One of the best geolocation apps we have used on Shopify. We needed country-based redirects along with currency and language selection, and this app handled everything smoothly. The VPN/proxy blocking feature is also a huge plus for our business. Installation was simple and the app started working immediately without affecting our store speed.
Raving Review for Geolocation Country Redirect
I want to leave a huge shoutout for the Geolocation Country Redirect app. I was having a little trouble figuring out how to set up the settings, so I reached out to chat support — and I’m so glad I did. I believe the person who helped me was Haizel, and wow… what an amazing experience.
Haizel was incredibly patient, kind, and truly went above and beyond. I simply explained what I needed, provided the info, and before I even realized it, everything was set up perfectly and working exactly the way I needed it to.
This app is absolutely worth having. Since I only ship to the USA, it saves me so much time and prevents the headache of visitors from countries I don’t ship to landing on my store. It’s a total game‑changer for keeping things running smoothly.
Thank you so much for the outstanding support — I genuinely appreciate you.
Awesome app. Customer service answered right away and set it all up for me. It preserves UTM parameters which is the reason we went with them. Highly recommend!
The app now does what it should do. I had a problem with the redirects, but the support was amazingly fast and did not stop until the problem was solved. Now it works perfectly. I can really recommend and will install this app also in my other Shopify stores.
Thank you so much for this wonderful review! 🙏 We're so glad our support team could quickly resolve your Shopify redirect issue and get your geolocation-based country redirection working perfectly. Helping merchants set up seamless automatic store redirects across multiple Shopify stores is exactly what we're here for! We're thrilled you're planning to install Geolocation Country Redirect in your other Shopify stores too — that truly means a lot to us. 🌍 If you ever need help with Shopify Markets, IP-based redirection, currency redirection, or GDPR-compliant geo redirects, don't hesitate to reach out. Wishing you huge success across all your international stores! 🚀
Geolocation's support team was incredibly helpful and responded very quickly when I reached out. They understood exactly what I needed and helped me make the necessary customizations for my store. Would definitely recommend.
Thank you so much for your amazing feedback! 🌟 We're delighted our Geolocation Country Redirect support team could quickly understand your needs and deliver the right custom geolocation setup for your Shopify store. Providing fast, personalized support for store-specific redirect customizations is something we truly take pride in. Whether it's country-based redirects, geolocation popups, multi-language store redirection, or Shopify Markets configuration, we're always happy to go the extra mile for our merchants. 🙏 Your recommendation means the world to us — we look forward to supporting your store's global growth! 🌍🚀
Mike from developer team and owner of company reached out before I had to. He ended up custom designing pop up , working with me within an hour to suit our needs. Several other option to choose from (floating display, auto redirect, pop ups with few templates ) and he quickly did custom design for us. And redone it when asked. Great app
I downloaded the app for 2 of my stores and it was lightning fast to setup. Super user friendly. I had a couple customization requests that they handled in minutes. Incredible customer service. 10/10 recommend
Verry good service!
Thank you so much for your kind words! 😊 We're thrilled you're enjoying the experience with Geolocation Country Redirect. Our goal is to make GeoIP-based country redirects, multi-store redirection, and international store management as seamless as possible for Shopify merchants. If you ever need help with geolocation popups, IP blocking, Shopify Markets integration, or GDPR-compliant redirects, our support team is always here for you. Wishing you great success with your global store!
Awesome app, the support was also amazing they even went on a call with me when I got stuck during set up.
