Reviews (49)

Overall rating
5
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
July 9, 2022

I loved the ability to have a free trial before committing to purchasing this app. I had a lot of questions on how to use the app and I got really quick and helpful responses. I would highly recommend this app, it is so easy to use and set up now thanks to the wonderful team.

Gift Pack Studio
Australia
2 months using the app
QeApps replied July 11, 2022

It warms our hearts to hear such amazing feedback! The whole team was thrilled to hear your kind words on the service you received from us. We're glad glad that our quick responses, services and of-course the App was helpful to you. Highly appreciate you to recommend us.

Kingly let us know for any further help or changes if required.
Thanks again for the review and for being such a great customer.

Edited August 12, 2022

great tool, very detail , very easy to use, customer service and support super fast, 100% recommended

Macho Cave
Australia
2 months using the app
QeApps replied August 12, 2022

Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again. Have a nice day ahead!

March 16, 2023

We had been looking at all the various apps in the Shopify store to create our gift builder function and we are really happy we chose the Gift Box Builder. It has been easy to set up and although there have been a few teething problems the customer support team has been AMAZING. Extremely responsive and have made all the changes we have requested for a better customer experience.
We are very happy with the app and the support received, would highly recommend.

Clan Artisan
United Kingdom
2 months using the app
QeApps replied March 17, 2023

Thank you for sharing your positive experience with our Gift Box Builder app! We're thrilled to hear that it has been easy to set up and that our customer support team was able to assist you with any issues you encountered. We take pride in providing exceptional support to our customers and it's great to see that reflected in your review. Thank you for recommending our app and we look forward to serving you again in the future!

October 18, 2022

I would like to thank QeRetail for the swift, hardworking, and very efficient customer support Team. This app comes with some extraordinary features like a Multiple Gift Box facility, Easy installation, and App Setup. Best App for Gift Boxes with lots of customization options. The interface is easy to navigate and I find everything I need quickly. The App is just wonderful! I can’t wait to recommend it! Thank you.

L'Atelier
United States
About 1 month using the app
April 13, 2022

This app is perfect for letting a customer create there perfect gift with a number of customizable options. Highly recommend cheers !!

Purescentsations
United Kingdom
7 days using the app
QeApps replied April 14, 2022

Your review made our day! Thank you very much for taking a bit of your time to write us an awesome review. Me and the team are glad to hear that our efforts proved to be helpful in making your online experience smoother and easier. We are always open for your assistance. Do get in touch for any further requirements. Good day! Thanks again!

August 29, 2022

I loved this app but I needed some changes in order to work with what our business does. The developers quickly arranged a 30 min zoom meeting with me to understand all my requirements. They were even willing to do customizations. Customer support is so important and QeRetail is fantastic!

Exit 8480
United States
4 days using the app
QeApps replied August 30, 2022

Thank you for taking the time to review our App. I’m so glad to hear that our team was able to make your experience with us a memorable one and that you enjoyed all of the services and support we offer. I will pass on your compliments about the App and support. If there are any specific areas where we can improve upon, please do let us know as feedback is always welcome here at QeRetail.

April 19, 2022

As good as other builder box app for a new one its impressive and the customer service is very helpfullllll and & kind.
I wish him good luck and super excited to see others features that are essentials :)

Jaya Collection
United Arab Emirates
About 24 hours using the app
QeApps replied June 20, 2022

Thank you so much! We’re grateful to have you as our client.
We’re happy to hear that you loved doing working with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Please let us know for any help.
Thank you again for your feedback, and we look forward to seeing you again!

August 13, 2022

This app is holding up my website. I purchased it two weeks ago with a 7 day free trial…..but for some reason my 7 day free trial keeps getting extended…..and all of the functionality isn’t there to be able to set up the website. We have not had luck with support, they are non responsive. VERY frustrating.

info
United States
8 days using the app
Edited July 8, 2022

I am testing the app, although there are basic errors, the team has been willing to solve them.
There are still a couple of pending points to resolve.
Once the app is 100% I will give it 5 stars.

Saboreandocr
Costa Rica
7 days using the app
QeApps replied July 11, 2022

We highly appreciate the time you took to write us a short and quick review while testing the App. We are glad to hear that we have been supportive to you. We are working on the points mentioned by you and we assure you to be in alignment very soon.

Do let us know for any further queries. We will be more than willing to help.