Gift Card Factory

Gift Card Factory

Reviews (24)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
March 18, 2025

I've been searching for a gift card app that truly understands the needs of a modern e-commerce store, and Gift Card Factory has absolutely blown me away! I was impressed by its intuitive design and powerful features.

But the real standout feature is the customer service. I had a minor question during setup, and the support team responded within minutes with a clear, helpful solution. They went above and beyond to ensure I was completely satisfied. It's rare to find such responsive and knowledgeable support these days, and it truly makes all the difference.

The Korner
Hong Kong SAR
Over 2 years using the app
March 17, 2025

We love using Gift Card Factory! It makes rewarding our customers so easy and automated. Not to mention, the support team is wonderful and quickly helped us when we needed custom Flows built or help with certain questions.

Definitely and highly recommend!

Spark*l
United States
About 1 year using the app
April 3, 2025

Gift Card Factory has been a great addition to our Shopify store, making it easy to create and manage bulk gift cards. The app is straightforward to use, and the customization options allow me to offer a better experience to my customers. I also appreciate the ability to import gift cards, which saves me a lot of time. Customer support has been helpful. Overall, it's a solid tool for anyone looking to enhance their gift card offerings.

EHPlabs TikTok USA
United States
About 1 month using the app
February 19, 2025

Great App. Import function is perfect and lots of other good features. No problems and responsive support when we had questions.

5 Star Salt Caves
United States
4 months using the app
February 19, 2025

Shopify’s native gift card system is pretty barebones, so we needed something with more customization and a better customer experience. Gift Card Factory delivered exactly that! The ability to personalize gift cards, schedule deliveries, and offer a more polished design has been a game-changer for us. It was easy to set up, and everything runs smoothly. Our customers love the improved experience, and we’ve already seen an uptick in gift card sales. Plus, the support team is fantastic. Highly recommend if you’re looking for a better gift card solution.

Supper Club
United States
3 minutes using the app
December 24, 2024

A very poor experience. App doesn't work as it should. Certainly doesn't integrate well with Shopify. No response from customer support. Dissapointing and time wasting experience.

Niel Asher Education
United States
About 15 hours using the app
Code57 replied March 11, 2025

We’re sorry to hear about your experience with our app.

We reviewed your case and noticed that your message was sent outside our support hours, which are clearly displayed above the support form. Unfortunately, before we had a chance to respond and assist, you uninstalled the app and left this review.

We genuinely want to help and address any issues, but your message didn’t include specific details about what wasn’t working. If you’re open to it, we’d love to understand what went wrong and see if we can find a solution. Feel free to reach out to us again—we're happy to assist!

June 6, 2024

Fantastic easy refunds/returns app that makes generating gift cards/credit notes simple and fast. Heaps of other great features including email campaigns and more. Plus just fantastic support, the Gift Card Factory team have been so helpful answering our questions and helping us with features.

One Teaspoon
Australia
6 months using the app
October 2, 2024

I’ve had a great experience using Gift Card Factory ! The app is easy to navigate, and it offers a wide variety of gift card options. What really stood out for me was the excellent customer service. The team listens carefully to any concerns, and goes above and beyond to resolve issues quickly. Highly recommend for anyone looking for a hassle-free gift card experience!

CandyMix
France
12 days using the app
January 15, 2023

This is a really nice product. We do quite a few gift cards a month and the ability to bulk import them so easily is amazing. Truly a time saver worth the cost. Support is also really great. Anytime I have had a question they are great to respond.

Hazy Shade
United States
Over 1 year using the app
January 24, 2023

We are using this app to offer our customers to have the ability to send gift cards on scheduled dates to friends and family. We have loved it so far and have had great feedback from our customers. The setup was super quick and easy!

Fulton & Roark
United States
About 1 year using the app