Reviews (26)
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This app was working perfectly until 2 weeks ago. I reached out to support and they stated my theme (which hasn't changed), no longer can support this app.
The "Is this a gift" shows briefly on the product then disappears.
Very disappointed in the lack of support with this app.
This app was great until few weeks ago when it stopped working properly and there is no support answering my messages/emails.
Hello dear Maram team,
I’m really sorry for the recent issues and delay in support. We had a problem with our support system, but it’s now fixed. We’re committed to making things right and appreciate your patience. Please reach out, and we’ll assist you promptly.
Thanks again.
Great support from the team, they respond real quick and are being extremely helpful. The app is easy to use and really useful in helping me to offer free gifting service to my customers. Definitely recommend to everyone :)
We're thrilled to hear that you're enjoying the support and finding the app easy to use! Our team is dedicated to providing quick and helpful assistance, and we're delighted that you're able to offer free gifting service to your customers with ease. Thank you for recommending Giftit, and please feel free to reach out if you need any further assistance.
It is a very nice and easy to use app. It would be nice if there was an option to show prices only in the future.
Hi
Dear Kaan,
Thank you for your kindness and valuable opinion.
We are trying our best to develop our app based on our dear users' demands and I will send you feedback as soon as the features are realized.
Best regards,
Giftit support team.
Great app, great support, highly recommended!
Really satisfied with the product, the average cart of my orders is increasing
What is better than increasing of sells?
We are proud to have such a kind and loyal user like you!
I hope you continue selling more with Giftit and promise you we are doing our best to make sure you have a good feeling about the app.
The support received from this team has been wonderful so far. The app is in the early stages of development so there are a few features that need improving but the team have assured me that there is a clear development plan to improve them. The basic functionality is very good though.
Appreciate the positive feedback and support! We're actively addressing any shortcomings and have a clear plan for development. Although there are areas for improvement, we're pleased with the app's basic functionality. Your input is invaluable as we strive to enhance your experience.
Definitely recommend Giftit! We wanted to add a feature to show a gift box and gift card on our website's product pages and needed different looks and features on the app section. They was really helpful and responsive to make sure everything looked just right on our website. Thank you for you help Hadi and Giftit team !
Thank you so much for your recommendation! We're thrilled to hear that you're happy with the features we added to your website's product pages. It was our pleasure to assist you in achieving the desired looks and functionality. Your satisfaction is our priority, and we're always here to help. Thanks again for your kind words!
I've just installed the app, and so far it seems to be working. There is very little documentation, so configuring it required some trial and error. PROS: I can add several different gift wrapping options to let the customer choose, for example Birthday gift wrap or Christmas gift wrap. CONS: The app creates several products automatically that remain visible. Every few minutes, the app re-connects with these products and updates them. This means that these "products" are always the most recent additions to my shop. I wish there was a way to hide them, without updating every product category.
UPDATE: The developer responded by tweaking the app so the issues I mentioned have mostly been resolved. As we are a non-profit retail store within a museum, I appreciate the very low cost and high functionality of the app.
Thank you so much for your kind and compassion review.
We fixed the problem.
Just enter the app panel once, our two basic products will be automatically hidden forever.
We use every opportunity to improve our app to satisfy users.
Do not forget: "We are all here for you"
Sincerely
It simple, easy-to-use, ,to-the-point app and easy to set up on the store. Love this app and also has very fast support.
Thank you very much for your kindness.
We are working on the app with love and patience to make sure you will get what you need from it.
I hope you have a great sale on your store using Giftit.
Absolutely amazing customer service from these guys. I have been looking for an ap to add gift wrap to individual items in a cart but only certain products. This is by far the best one I have found and when there were some issues with how things were interacting with another custom ap I have running, they worked out all the kinks for me! Really can not fault the technical staff and the ap looks great as well. So pleased I found it!
We're thrilled to hear that you're pleased with our customer service and the functionality of Giftit! It was our pleasure to assist you in resolving the issues and ensuring that the app works seamlessly with your other custom applications. Your satisfaction is our priority, and we're delighted that you found us and are enjoying the features of Giftit. If you ever need further assistance, please don't hesitate to reach out. Thank you for choosing Giftit!