Reviews (137)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting revenue and customer engagement, particularly praising its features like cashback promotions, customer surveys, and bulk gift card issuance. It's noted for its effectiveness during high-traffic events like Black Friday. The app is user-friendly, integrates seamlessly with Shopify, and offers customizable options for branding and promotions. Key features include scheduling gift cards, customizing emails, and real-time tracking of gift card redemptions. Merchants also appreciate the reliable performance during high demand and the responsive support team, highlighting quick issue resolution and efficient customization handling.

August 29, 2024

Still in the early days of testing out this app, but so far it's been quite good. There are a few (relatively secondary) issues/bugs to work through but overall it's been a positive experience thus far. Will check back in with an update (good or bad) within another few months.

iota
United States
3 months using the app
September 4, 2024

Doesn't even deserve one star
I wrote and talked, they said they would give me my money, but they didn't.
Give me my money back. If I don't get an answer from you, I will write again. I do not recommend it to anyone for now.

I just talked to the support team and they solved my problem so thank you
this is great
The only problem was that I didn't use the application, so I wanted to get my money back since I didn't use it.
I gave it 5 stars again, my problem was solved, great

BREDSY
United Kingdom
15 days using the app
October 16, 2024

We're using this App for Cashback promotion. It works very well. Easy to set up, very well integrated with Shopify. The plus is the support: they effectively and quickly helped us in some customization we needed.

Barò Cosmetics
Italy
9 days using the app
September 3, 2024

I was looking for a very particular usecase and this app solved that for me, I must have tried 8-10 apps but finally this was the one that met my usecase. The team and support is also super quick, absolutely a delight to have such Shopify apps that makes the merchant's life easier

ADAH BY LEESHA
India
About 4 hours using the app
February 5, 2024

We have really enjoyed this app so far. We added it onto our site right before Black Friday to test some cash back campaigns. They were very effective. Sid and the team are also very good to work with!

MISSION
United States
3 months using the app
December 11, 2023

Sid and the Skai Lama team were fantastic! They custom-developed a feature for us, and it has worked wonderfully and really opened up a new way for our customers to enjoy our products. The Giftkart app itself has been a great addition to our store, and we really appreciate the app and the service. Thanks for a great app!

Historic Images
United States
6 months using the app
January 18, 2024

Great app but most importantly the best customer service I have ever received. Their team, especially Sid, is always responding promptly and always willing to help us in any way. I really appreciate their help with our random questions and requests that we keep throwing at them.

Three Bird Nest
United States
4 months using the app
December 13, 2023

If you need a Gift Card app for the holidays or promotional times, this app is for you. The customer service team was incredibly helpful in working out a few issues on our side and then going above and beyond to create a few more add-ons that would fully support the promotion we are currently running! I highly recommend them.

FORLOH
United States
7 days using the app
February 8, 2024

This app works exactly as described and the support team were really helpful. No complaints at all.

Highland Titles
United Kingdom
3 months using the app
Edited August 1, 2024

Love it. VERY easy. Lots of options. As a business owner I have Zero time to deal with apps that aren't up to par and that cause delays due to many factors. But GiftKart makes it super easy. Don't have to think. Just do.

BinkyBunny.com House Rabbit Store
United States
Over 2 years using the app