Reviews (107)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for enhancing customer experience with personalized gift messages and cards, especially useful during holiday seasons. It integrates seamlessly with Shopify and platforms like Klaviyo and Yotpo CRM, offering features like multi-order gifting and timed message delivery. The app supports flexible delivery via email and SMS, is easy to set up, and has responsive customer support, making it ideal for e-commerce stores focused on gifting.

June 10, 2025

Giftnote is a great solution for offering an easy and convenient multi-giftings options to our customers, especially for corporate ahead of holiday gifting season. We were able to get it up and running in no time. The team is also very helpful and responsive and currently releasing new updates and features to improve the app.

Devoción
United States
3 months using the app
June 17, 2025

Really easy set up and amazing support from the team! Our customers have been using Giftnote seamlessly since its launch.

London Sock Company
United Kingdom
2 months using the app
March 25, 2025

We have had "multi order gifting" on our roadmap for years, but with a small team it was a bit of a pipedream. Luckily for us, Nick reached out to us to see if we were interested in trying our their new multi order feature. Once we had the demo, the answer was an instant YES!

For something so complex, the app was actually one of the easiest to set up. Nick and the Giftnote team are so receptive to feedback and very helpful with any issues that crop up. They've made what would normally take us hours of management with various csv sheets, a really quick and easy solution for our corporate customers. It is a life saver in busy periods internally as well! If you have customers looking to place multi orders, definitely check this out.

Cutter & Squidge
United Kingdom
5 months using the app
March 9, 2025

We've partnered with Giftnote to make life that little bit easier for our customers when it comes to gifting to friends and family during life's special moments. The app integrated seamlessly with Shopify and linked effortlessly with our Yotpo CRM. So far, we love having it as part of our suite and our customers do too. Highly recommend!

Billini
Australia
6 months using the app
June 4, 2025

Great app! Super easy to use and a great value. Customer service is excellent, very responsive and helpful. We are really happy with Giftnote and would definitely recommend.

Drake Waterfowl
United States
About 2 months using the app
March 10, 2025

Nice platform for gift notes and cards with great Klaviyo integration. The app still has some bugs to work out but the team has been helpful when problems arise!

Good Store
United States
5 months using the app
February 27, 2025

*must-have for ALL gifting brands*

Giftnote allows us to track and convert recipients as buyers with white glove onboarding and technical + strategic support. No doubt these guys will continue to elevate digital gifting via Shopify and beyond! We appreciate the partnership :)

David's Cookies
United States
5 months using the app
Edited June 22, 2025

Terrific app. Breathtakingly easy to integrate within Shopify and Klaviyo. Fantastic onboarding and service (the team are quick to respond and proactive). Analytics provides fast insight into how the service is performing to make ROI easy to measure. Not to mention, it's heartwarming to read all the gift messaging from customers.

Love to Dream AU
Australia
8 months using the app
February 21, 2025

Great addition to direct to consumer brands that have good gifting audience. Helpful and easy to set up with their team! Give it a go it's worth it. Helped onboard prior to Q4!

Lola + The Boys
United States
4 months using the app
March 27, 2025

Nick has been excellent at helping us get set up. The app has been very versatile for us and the support has been top notch!

Lines & Current
United Kingdom
6 months using the app