Reviews (100)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 19, 2023

Fantastic customer service - they’ve been super attentive to our questions around setup and use. We use the gift note functionally and have had good customer adoption thus far.

Plant In The Box
United States
19 days using the app
Giftnote replied February 20, 2024

Fantastic to hear you're getting the gold-star treatment from our customer service team! That’s what we're here for – to iron out any kinks and make sure the setup sails smooth.

Thrilled you're loving the gift note functionality and that it's catching on with your customers. Our mission is to make your gift-giving next-level, and it sounds like we're on the right track.

Massive thanks for the positive word, and here's to high-flying customer joy!

December 1, 2022

Can't recommend this app enough, the integration was so quick. It's super easy to set up for international delivery and expansion, which is crucial for us as a multi-regional business with multiple stores.

Boody New Zealand
Australia
16 days using the app
Giftnote replied February 20, 2024

Thanks a bunch for the glowing review! We're thrilled to hear that Giftnote's quick integration and international setup have been a game-changer for your multi-regional business with multiple stores. Your recommendation means a lot to us!

August 28, 2023

Nick was very efficient and helpful when setting up gift note! Happy with the final product and excited to see how it goes.

Highly recommend :)

WITH HARPER LU
Australia
14 days using the app
Giftnote replied February 20, 2024

Thrilled you're happy with the setup and the gift note product! Eager to see the positive ways it impacts your space.

Thanks for the kudos. Let's see where this takes us!

November 2, 2022

Giftnote has been a game changer - it has really enhanced the customer experience with online Gifting and made it special for the recipient, we've seen gift card sales increase. The onboarding process with Nick was seamless, turnaround time was incredible and the app is really easy to use, navigate & integrate with our other apps. The best part is we now have a solution to get in touch with the gift recipient, to properly introduce our brand & product & grow our database - a win/win for all.

GigiandTom
Australia
14 days using the app
Giftnote replied February 20, 2024

Thanks for the fantastic review! We're thrilled to hear that Giftnote has been a game-changer for your online gifting experience, enhancing the customer journey and increasing gift card sales. It's awesome that the onboarding process with Nick was seamless, and the app is easy to use and integrate with other apps.

November 3, 2023

Very happy so far! Nick helped me add the widget, sent me a detailed and lovely video explaining everything he did, it was all ready to go in a day. US$1 is expensive for a note but for an ecommerce business that uses a 3PL who can't write physical notes, this is a must have for existing customers to feel valued and new customers to feel inspired to order if they are having any doubts. Haven't activated the gift vouchers yet but will try them soon. Thanks team!

The Caker NZ
New Zealand
10 days using the app
Giftnote replied February 20, 2024

Great to hear you're happy with the setup! I'm glad the video made things crystal clear. We're here to make sure every customer feels that special touch, without the extra hassle on your end.

Cheers for diving in with us, and we can't wait to see how the gift vouchers work out for you. Here for all your needs!

Appreciate the high-five!

September 1, 2023

Awesome, unique app with stellar customer service! Looking forward to implementing to help differentiate my business.

New Dawn Gifts
United States
6 days using the app
Giftnote replied February 20, 2024

Great to hear you're excited about the app and our customer service! Can't wait to see how it'll set your business apart.

Cheers to what's ahead!

June 9, 2023

Very impressed so far. Simple and intuitive and the hand-holding in onboarding made this an easy implementation.

Nossa Familia Coffee
United States
5 days using the app
Giftnote replied February 20, 2024

Thanks for sharing your experience! We're thrilled that our onboarding process and platform simplicity have made implementing Giftnote a breeze for you.

March 29, 2022

Just what we were looking for. Being able to offer a digital card to our customers has totally streamlined our business, improved processing efficiency, reduced costs and on the other hand increased sales. We now use Giftnote as our free option to customers and can charge for a physical message card. Cannot recommend more highly- a must for any Gifting Business!!

Dr. Dough Donuts
Australia
2 days using the app
Giftnote replied February 20, 2024

Thanks for the awesome feedback! We're thrilled to hear that Giftnote has streamlined your business operations, improved efficiency, reduced costs, and boosted sales. It's fantastic to know that you're using it as a free option for customers and charging for physical message cards.

April 13, 2022

We used to literally HAND WRITE our customers gift messages on postcards to put with our playmats and it was insanely time-consuming. Giftnote has been a total life saver honestly. Not only has it given us back hours of our lives back, it's a really cool way to do gift messaging and we've gotten great feedback on it. Highly recommend!

CuddleCo
Australia
About 17 hours using the app
Giftnote replied February 20, 2024

Thanks a million for the rave review! We're thrilled to hear that Giftnote has been a total game-changer for you, saving loads of time and offering a cool way to handle gift messaging. Your recommendation means the world to us!

November 7, 2024

Budgy Smuggler Australia
Australia
6 months using the app