Reviews (103)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing the gifting experience with personalized messages and cards, noting its positive impact on customer satisfaction and loyalty. It integrates smoothly with platforms like Klaviyo and Shopify and offers both digital and physical options. Especially useful during busy holiday seasons, its reliable performance and efficient support team are frequently praised for their quick and effective assistance in setup and troubleshooting.

October 28, 2024

Really responsive team. We highly recommend trying this service.

The Ironclad Co.
Australia
6 months using the app
October 25, 2024

Great app, even better support team.

What a Crock Meals
United States
5 months using the app
September 20, 2024

I have tried at least a couple of similar apps to embed gift message and card widget onto my website. I really like this Giftnote the best of all. What is most important to me is the support. I have asked for a few help already in the firt few days of my trial and get answers back straight away or in a day, which I think is very prompt. Very happy with the app.

Hazuki Knife
Australia
4 days using the app
June 21, 2024

Giftnote is the perfect app for adding gift messages to orders. Love that users can decide to delivery via email or text right when items get delivered. This works great for us because our products are perishable. Very inexpensive compared to other apps but full of features.

Nick has been great to work with! He responds very quickly to any requests and open to feedback too.

Four Sixes® Ranch Brand Beef
United States
Over 1 year using the app
August 4, 2024

This app has been fantastic for implementing gifting functionality on our client's winery website. Flexible and versatile, we've integrated it with our CRM & email marketing platform seamlessly to personalise each gifting option and journey. Whenever we had a question, Nick was quick to respond and jump on a call to walk us through a fix or offer solutions. Would definitely recommend to anyone who is wanting to elevate their gifting experience.

Henschke
Australia
4 months using the app
July 7, 2024

Giftnote is a great app! It's an easy integration and very user-friendly. Plus, it's very affordable compared to other options out there. Perfect for Shopify stores looking to enhance their gifting experience. And let's not forget their supportive team who are always there to help. Highly recommended!

Toys R Us Australia
Australia
9 months using the app
April 10, 2024

As a business, we're always looking for ways to streamline processes and enhance the customer experience. Giftnote has been a game-changer for our gift orders. Here's why:

Minimal Management: Giftnote takes the hassle out of gift messages. Integration is smooth, and managing the app itself requires minimal time from our team.

Happy Customers, Zero Hassles: We haven't encountered a single customer complaint regarding Giftnote. It simply works!

Flexibility for Everyone: The option to choose between email or SMS delivery, including timed delivery for the moment of arrival, is fantastic. It empowers customers to personalise their gift-giving experience, adding a special touch with minimal effort.

Overall, Giftnote is a win-win for our business and our customers. It allows us to offer a thoughtful gifting experience without adding extra workload, while giving customers a convenient way to personalise their gifts. We highly recommend Giftnote to any business looking to elevate their gifting options!

The Oodie
Australia
12 months using the app
March 14, 2024

Nick and the team at Gift Note are top notch. They are responsive, flexible and quick to help or add value where they can.

The app itself has been the perfect fit for our business and our customers love the option of sending a gift message with their order now / later / on delivery.

Best gift note app hands down.

House of Knives
Australia
Over 1 year using the app
August 2, 2024

GiftNote has been an amazing app that has helped solve our gift messaging problem. We used to send the note that the user wrote to our 3PL to be printed on a piece of paper but now GiftNote digitizes this experience and enables the customer to decide when they want their message delivered. They integrate with all the carriers we work with and also integrate with our ESP so that we can style the email as we want.

Nick and the entire GiftNote team have been extremely responsive and great to work with. I highly recommend this app!

Rothy's
United States
About 2 months using the app
August 2, 2024

This app is awesome - we were looking for a solution for personalised messaging at checkout and this has ticked all the boxes enabling our customers to gift our product easily, seamlessly and thoughtfully.

Easy to install, no issues and great support.

waterdrop® AU & NZ
Australia
9 months using the app