Reviews (66)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 13, 2023

The customer service that Nick and the team have provided to our account has been over and beyond. We worked with the Giftnote Team directly, and they very much made the integration a seamless transition, with the absence of agency representation, they were still able to work within our website restrictions and problem solve with their prompt communication and assistance. Can not recommend the platform more.

Jaggad
Australia
3 months using the app
Giftnote replied February 19, 2024

Thank you for the outstanding review! We're thrilled that Nick and our team exceeded your expectations, ensuring a seamless integration and overcoming challenges with ease. Your recommendation is greatly appreciated.

For any further support or questions, please don't hesitate to reach out. Schedule a chat with us at calendly.com/giftnote.

Thank you for choosing Giftnote and for your high praise of our platform!

January 7, 2024

Nick from Giftnote is a total legend, he helped us implement Giftnote within minutes!
Definitely recommend!

Esmio Australia
Australia
4 months using the app
Giftnote replied February 19, 2024

Thank you for the fantastic review! We're glad Nick made your Giftnote setup a breeze. Your recommendation means a lot to us.

If you need further support or have any questions, we're just a quick call away at calendly.com/giftnote.

Thanks for choosing Giftnote!

September 7, 2023

We battled with 3PLs who were fast at logistics but couldn't provide a good looking physical gift message for our customers. Giftnote has helped us find a great middle-ground to get over this hurdle without having to change fulfilment partners. We can now give customers gifting a better experience and style the digital giftnote they way that suits our brand. We can't be happier!

Chunky Thread
Australia
About 1 year using the app
Giftnote replied February 20, 2024

Solved the 3PL challenge with you! Now, Giftnote helps your gifting stand out without switching fulfillment.

Looking forward to your success with this.

October 26, 2023

Fantastic service and assistance when we needed help setting things up. Looking forward to more revenue coming from customer's gift-giving through Giftnote!

Wulf's Fish
United States
8 months using the app
Giftnote replied February 20, 2024

Thrilled to hear you had a fantastic time with our service and setup help! We're just as excited to see the new revenue streams and the joy of gift-giving unfold in your store.

Here's to a big catch of opportunities with Giftnote. 6 months down and plenty more to sail!

October 30, 2023

Easy setup and onboarding! Such a great feature to offer to our customers, with many opportunities to generate additional customer audiences through gift flow messages. We have seen additional revenue generated as a result. Highly recommend!

Drip EZ
United States
About 1 month using the app
Giftnote replied February 20, 2024

Stoked the setup and onboarding were smooth for you! It's awesome to hear the feature's not only landing well with your customers but also driving revenue. That’s the dream, right?

Big thanks for the recommendation. Here's to more wins together!

November 7, 2023

Nick has been so helpful with educating me on the app and helping make customizations to get it set up in my store! The onboarding experience has been excellent. I am excited to start using the app in my store!

Amazing Human Project
United States
About 1 month using the app
Giftnote replied February 20, 2024

Thrilled I could guide you through the app and tailor it to fit your store! Pumped to hear you're excited to roll it out.

Thanks for the kind words about the onboarding. Let's make it a hit!

October 8, 2023

We absolutely love Giftnote Digital Gift Messages, and our customers do too! It's a fantastic way to add a personal touch to our gifts and make them even more special. We can't wait until April when we can have the full functionality and take our gift messages to the next level. Thanks, Giftnote, for enhancing our customer experience!

Homebodii AU
Australia
3 months using the app
Giftnote replied February 20, 2024

Super glad you're vibing with the Digital Gift Messages and that your customers are too! It’s amazing how a simple add-on can really dial up the love in each gift. April’s gonna be a game-changer for you — we're just as hyped to see how you level up those special messages.

Massive cheers for the love and support. Pumped to keep boosting your gift game and those unbeatable customer experiences!

November 3, 2023

Very happy so far! Nick helped me add the widget, sent me a detailed and lovely video explaining everything he did, it was all ready to go in a day. US$1 is expensive for a note but for an ecommerce business that uses a 3PL who can't write physical notes, this is a must have for existing customers to feel valued and new customers to feel inspired to order if they are having any doubts. Haven't activated the gift vouchers yet but will try them soon. Thanks team!

The Caker NZ
New Zealand
10 days using the app
Giftnote replied February 20, 2024

Great to hear you're happy with the setup! I'm glad the video made things crystal clear. We're here to make sure every customer feels that special touch, without the extra hassle on your end.

Cheers for diving in with us, and we can't wait to see how the gift vouchers work out for you. Here for all your needs!

Appreciate the high-five!

November 22, 2023

Excellent support, and our customers love it!

Ricordami
United States
6 months using the app
Giftnote replied February 20, 2024

Great to see your brand smashing it with gifts with your custom set up. And the ability to pass on the cost for a giftnote!

November 16, 2023

Ok so I am reasonably new to Shopify, adding this app was relatively easy and manged to set it up quickly. However, I struggled with 1 part, and the support team promptly stepped in and fixed it for me. Very impressed.

VIP Essentials Soaps & Candles
Australia
18 days using the app
Giftnote replied February 20, 2024

Glad to hear the setup was a breeze and our support team could jump in fast to tackle that hiccup for you. That's what we're here for!

Cheers for the thumbs up!