Reviews (109)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer experience with personalized gift messages and cards, especially useful during holiday seasons. It integrates seamlessly with Shopify and platforms like Klaviyo and Yotpo CRM, offering features like multi-order gifting and timed message delivery. The app supports flexible delivery via email and SMS, is easy to set up, and has responsive customer support, making it ideal for e-commerce stores focused on gifting.

September 7, 2023

We battled with 3PLs who were fast at logistics but couldn't provide a good looking physical gift message for our customers. Giftnote has helped us find a great middle-ground to get over this hurdle without having to change fulfilment partners. We can now give customers gifting a better experience and style the digital giftnote they way that suits our brand. We can't be happier!

Chunky Thread
Australia
8 months using the app
Giftnote replied February 20, 2024

Solved the 3PL challenge with you! Now, Giftnote helps your gifting stand out without switching fulfillment.

Looking forward to your success with this.

June 7, 2023

Amazing app with a super simple setup procedure.
The customer service and setup help from Nick and the team @ Giftnote has been amazing as they are always looking for ways to optimize your stores gift sales

James Cosmetics (AUD)
Australia
7 months using the app
Giftnote replied February 20, 2024

Thanks a bunch for the kind words! We're thrilled that you found Giftnote's setup procedure super simple. Our team is always here to optimize your store's gift sales, and I'm glad we could provide top-notch support along the way.

November 16, 2022

This app is just exactly what we needed for our customers.
If your looking to offer your client to send Gift messages or offer Gift Card Giftnote will do it for you in a very smart and reliable way. Easy to setup ( with the support of Nick it's even easier ), Stable, No extra dirty code that slows down the website. The app enhance what shopify is able to do natively.
It's definitly top app.

BigStuffed
France
7 months using the app
Giftnote replied February 20, 2024

Thanks a million for the glowing review! We're thrilled to hear that Giftnote is exactly what you needed for your customers. With Nick's support, setup becomes a breeze. It's awesome to know that the app enhances Shopify's native capabilities without adding any extra clutter.

April 9, 2024

The Giftnote team was very helpful during implementation and the app has been working very well!

SMYTHE
Canada
7 months using the app
April 10, 2024

As a business, we're always looking for ways to streamline processes and enhance the customer experience. Giftnote has been a game-changer for our gift orders. Here's why:

Minimal Management: Giftnote takes the hassle out of gift messages. Integration is smooth, and managing the app itself requires minimal time from our team.

Happy Customers, Zero Hassles: We haven't encountered a single customer complaint regarding Giftnote. It simply works!

Flexibility for Everyone: The option to choose between email or SMS delivery, including timed delivery for the moment of arrival, is fantastic. It empowers customers to personalise their gift-giving experience, adding a special touch with minimal effort.

Overall, Giftnote is a win-win for our business and our customers. It allows us to offer a thoughtful gifting experience without adding extra workload, while giving customers a convenient way to personalise their gifts. We highly recommend Giftnote to any business looking to elevate their gifting options!

The Oodie
Australia
7 months using the app
November 20, 2022

GiftNote has been a gamechanger for our store, saving our warehouse team countless hours handwriting gift notes. We've been really impressed with the support and ongoing enhancements of the app. Would recommend!

Riff Raff Baby AU
Australia
7 months using the app
Giftnote replied February 20, 2024

Thanks a bunch for the awesome review! We're thrilled that Giftnote has been a game-changer for your store, streamlining your operations and saving your warehouse team tons of time. Your recommendation means the world to us!

October 19, 2022

Wonderful app filling a need we've had for sending gifts for a long time. Great to be able to provide our customers with this additional service, seamless integration and easy user experience so far. Would recommend !

Ere Perez
Australia
6 months using the app
Giftnote replied February 20, 2024

Thanks for the awesome review! We're delighted to hear that Giftnote is filling a long-standing need for sending gifts and providing your customers with an additional service. It's fantastic that the integration has been seamless and the user experience easy.

Your recommendation is greatly appreciated!

October 26, 2023

Fantastic service and assistance when we needed help setting things up. Looking forward to more revenue coming from customer's gift-giving through Giftnote!

Wulf's Fish
United States
6 months using the app
Giftnote replied February 20, 2024

Thrilled to hear you had a fantastic time with our service and setup help! We're just as excited to see the new revenue streams and the joy of gift-giving unfold in your store.

Here's to a big catch of opportunities with Giftnote. 6 months down and plenty more to sail!

August 18, 2023

Giftnote cures a number of our headaches and ultimately simplifies our operations. Their team is great and super responsive. 10/10

Frameology
United States
5 months using the app
Giftnote replied February 20, 2024

Thrilled to hear that Giftnote has been such a game-changer for your operations! We're here to keep making things easier for you.

April 9, 2024

Nick and the Giftnote team were very patient and helpful during our onboarding and install process. They customised the appearance and location of the Giftnote assets precisely to our brands strict aesthetic. Giftnote is such a great idea and we are so happy to partner with them to improve our customer's gift buying experience.

L&M Home
Australia
5 months using the app