Reviews (100)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited November 16, 2022

Excellent app which has improved our customer experience on our website, increased our tracking and understanding of customer gifting behaviours and added a welcome additional service selling point. The Giftnote team have also provided excellent support right through out the process making it an easy and seamless addition to out backend. The team also went out of their way on multiple occasions to trouble shoot and customise the app to our needs. Highly recommended. Welcome to Country

Welcome To Country - Shop
Australia
About 2 months using the app
Giftnote replied February 20, 2024

Thanks a ton for the stellar review! We're thrilled to hear that Giftnote has enhanced your customer experience, improved tracking of gifting behaviors, and added a valuable service selling point. It's awesome to know that our team provided excellent support throughout the process and went the extra mile to customize the app to your needs.

May 27, 2022

We've recently implemented Giftnote across our global stores and have already been thrilled to see immediate customer adoption. Being able to tap into how much of our revenue is coming from our product being gifted on is of huge value to the business.

Bed Threads
Australia
About 2 months using the app
Giftnote replied February 20, 2024

Thanks for sharing your success with Giftnote! We're thrilled to hear about the immediate customer adoption across your global stores. It's fantastic that you're able to track revenue from gifted products, adding significant value to your business.

October 30, 2023

Easy setup and onboarding! Such a great feature to offer to our customers, with many opportunities to generate additional customer audiences through gift flow messages. We have seen additional revenue generated as a result. Highly recommend!

Drip EZ
United States
About 1 month using the app
Giftnote replied February 20, 2024

Stoked the setup and onboarding were smooth for you! It's awesome to hear the feature's not only landing well with your customers but also driving revenue. That’s the dream, right?

Big thanks for the recommendation. Here's to more wins together!

November 7, 2023

Nick has been so helpful with educating me on the app and helping make customizations to get it set up in my store! The onboarding experience has been excellent. I am excited to start using the app in my store!

Amazing Human Project
United States
About 1 month using the app
Giftnote replied February 20, 2024

Thrilled I could guide you through the app and tailor it to fit your store! Pumped to hear you're excited to roll it out.

Thanks for the kind words about the onboarding. Let's make it a hit!

December 7, 2022

Very neat app that is quite powerful. We will reinstall when it is time for Mid-Autumn festival and our customers gift mooncakes.

Gong Grocer
Australia
27 days using the app
Giftnote replied February 20, 2024

Thanks for the shoutout! Glad you found Giftnote neat and powerful. Looking forward to having you back for the Mid-Autumn Festival when mooncakes are on the menu!

April 13, 2022

Giftnote is an excellent tool for all our customers to create a personalised message during the checkout process. The templates are great and the customer service has been second to none as well for any questions or queries. I recommend this one to all new users!

Satisfine Foods
Australia
24 days using the app
Giftnote replied February 20, 2024

Giftnote is an excellent tool for all our customers to create a personalised message during the checkout process. The templates are great and the customer service has been second to none as well for any questions or queries. I recommend this one to all new users!

October 21, 2022

I've been searching for an app like this for so long, I even had a developer try to create a custom email flow for me (to no avail) - and I finally found Giftnote! It has everything I need, the process is seamless, and the customer support is stellar. I really can't recommend it enough!

Tabeeze
United States
23 days using the app
Giftnote replied February 20, 2024

Thanks a bunch for the glowing review! We're thrilled to hear that Giftnote is exactly what you've been searching for, especially after trying other options. It's awesome to know that the process is seamless and that you've found our customer support stellar.

April 14, 2022

A large part of Riot Art & Craft's sales come from gifting, so we're always on the lookout for ways that we can provide the best experience for our customers as well as make our operations more efficient. Giftnote is an actually unique approach to online gifting that we haven't seen before and our customers love it. It's been a total no-brainer and it's easy to manage, can't really ask for much more out of an app.

Riot Creativity
Australia
22 days using the app
Giftnote replied February 20, 2024

Thanks for sharing your experience! We're thrilled to hear that Giftnote has provided a unique and seamless approach to online gifting for Riot Art & Craft. It's fantastic to know that it's been a total no-brainer for you and your customers are loving it.

Here's to continued success and efficiency!

November 21, 2022

I like this app, it's very additive to the shop. It's early days to see how much it's used but it has good functionality and customisation, and the support to get it installed has been great.

The Very Good Bra
Australia
20 days using the app
Giftnote replied February 20, 2024

Thanks for the positive feedback! Glad to hear that Giftnote is adding value to your shop with its functionality and customization options. We're here to support you every step of the way as you explore its full potential.

September 19, 2023

Fantastic customer service - they’ve been super attentive to our questions around setup and use. We use the gift note functionally and have had good customer adoption thus far.

Plant In The Box
United States
19 days using the app
Giftnote replied February 20, 2024

Fantastic to hear you're getting the gold-star treatment from our customer service team! That’s what we're here for – to iron out any kinks and make sure the setup sails smooth.

Thrilled you're loving the gift note functionality and that it's catching on with your customers. Our mission is to make your gift-giving next-level, and it sounds like we're on the right track.

Massive thanks for the positive word, and here's to high-flying customer joy!