Reviews (79)
Refine
-
By rating
This app is a complete SCAM!!!! I signed up for the pro version which is a subscription charge of $49/mo. Then I get a bill for almost $200 USD for a month and it says on the bill "Up to $5000/mo of usage charges". I have NO idea how to set the maximum spend limit. I DO NOT want to be spending this much on this app. AVOID AT ALL COSTS.
Sorry about the confusion here! I can see you signed up for our Yearly Hobby plan ($120/year) and then moved to the monthly Pro plan ($49/month).
The Pro plan was pro-rated for $10 (1/12 of the Hobby plan). We've built our plans that way so you can have a yearly plan and then easily upgrade to a higher plan for a month or two (using some of what you've already paid) then switch back to the yearly one.
I've refunded that yearly Hobby plan so you've only paid for monthly Pro plan now.
This price point is interesting. Will see how things go!
Lots of options, great communication. Listening to their customers and constantly improving. Creative way to get people's interest.
We are planning to use Gleam app in our ecommerce store and so far the integration seems to be not very complex. It needs some learning curve to use their app efficiently though and we definitely will need some support to be able to use the app effectively.
ANB Mart Online Shopping Australia - www.anbmart.com.au
So far the setup process has been a breeze, loving the overall customization and will gladly recommend in the future
Thanks for the review, we are glad to hear you're enjoying Gleam!
I've used Gleam in the past but I am enjoying the integration with Shopify. I do wish there were options to earn entries by doing things native in the Shopify store (For example: visiting a blog) but I understand that this can be accomplished through less direct means.
Thanks for the review! Deeper Shopify itegration has been in the backlog for a while. You're aboslutely correct though - there are workarounds (e.g. visit actions, questions, custom actions) so unfortuantely it keeps getting bumped in priority.
Gleam is a great app that is fairly easy to use. I was able to set up a competition quickly.
I did not read anywhere that, with the free version, I would only be able to see a small fraction of the total number of users/entries that were submitted to my competition. So when the time was up, I was only able to see a few and would have had to pay to see the rest. This is why I gave 4 stars.
Otherwise, this is a pretty well built app!
Rather pricey after the free trial. The same thing can be accomplished with Mailchimp and a little scripting. We found the app OK, but as we said way over priced for most smaller shops.
I had been persisting with trying to use this app on the free plan but after much consideration ended up going to the Pro plan. $49USD a month seemed manageable. I then got notification that they had authorised a $5000 a month spending limit on the app on my shopify. What the HELL? There is no way I would authorise that much spending limit on the app. This feels super scammy - i've since requested account deletion and taken other steps to ensure I am not charged that much but what kind of app needs that level of account charges authorised?? The plans are super confusing and it costs way too much for any kind of useful app features. EDIT: Developers came back to me very quickly to refund the $49 charge and cancel our account. Something to do with their set up/billing system?
Unfortunately, our billing is pretty complicated (four products and "credits") so we weren't able to use the normal Shopify subscription model. We needed to have that $5000 charge limit so we're able to charge based on usage or any possible plan purchase. Having it set up like that means we're able to charge your Shopify site like a credit card (so it works just like our normal billing).
I got your request to close your account and I've also refunded that $49 charge we made.
Actually it is useless to my website. I installed it to post a giveaway, but it worked not well at all. It'll cost 158$ on my billing list.
Thanks for your review! I can see you've upgraded to an unnecessary Rewards plan alongside your Competitions one - just submit a support ticket and someone on the team will gladly help you rectify this problem and reverse the charges on your Shopify bill :)