Reviews (111)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting revenue and enhancing customer experience with its add-on and gift wrapping features. It integrates seamlessly with existing themes, offering customizable options that align with brand aesthetics. The support team is noted for its responsiveness and ability to assist in customization, crucial for its global user base. Merchants commend its functionality, customization options, and excellent customer support.

May 14, 2024

The app has no support or integration with any apps, so if you use more than 1 different app, this one is useless. None of the ad ons get calculated into the price or at checkout. I messaged customer support and I was told that because i have an ' upload file' app on my product page, the GA add ons app won't work at all. So this is app is pretty much useless, unless it is the only app on your store, i suppose thats why it is free.

Animize
Australia
15 days using the app
GoodApps replied June 27, 2024

Thank you for sharing your concerns with us. We appreciate your feedback, and after reviewing the situation, were observed in your store that you used a specific ' Upload File' app for creating the features on the Product Page and assigned them to the Add to Cart button that app blocks our app from triggering it for adding the add-on products. I’m pleased to inform you that you can use our app on the Cart Page it will work perfectly.
We would like to assist should you have other questions or concerns.
Best regards,
GoodApps team.

January 27, 2024

This is one of the worst apps we have ever used, and we use a LOT of apps. Everything has a glitch. Asked for help and the customer service was helpful at fist then ghosted us. We launched a huge event only to have dozens of calls, emails and complaints. Even lost money in unnessary returns to customers who couldnt shop like they wanted to becuase the app wouldn't work and add product to the cart properly.

Modern K9
Canada
3 days using the app
GoodApps replied February 21, 2024

Thank you for providing your feedback. It's possible that the app faced compatibility challenges with other apps installed on your store. We are committed to assisting you, so feel free to reach out with any further concerns or questions.

Best regards,

GoodApps team.

April 17, 2024

Awful app. Horrible interface for selecting which products to enable this on not to mention the lack of options (all products or manually select which ones with all the disabled and draft orders mixed up in a 10 products per page window - simply horrible). Used for about 15 minutes and experienced several bugs/glitches as well. Not fit for purpose.

All Jigsaw Puzzles
United Kingdom
8 minutes using the app
May 6, 2023

It worked for a few days and then it failed on mobile and wasn't showing (while still showing on desktop). Then, after a few more days, it failed on desktop as well. It simply stopped showing - despite trying to reset the app and the functions. I reached out for help and unfortunately they weren't able to help and wound up just letting it go completely. Sadly, I had to delete the app and I'll be researching other options.

Rob Kaz Art
United States
28 days using the app
GoodApps replied February 21, 2024

We appreciate your feedback and understand the concerns you raised. After reviewing your feedback, our team looked into the matter, and we suspect that compatibility issues by other apps may be the cause.

Best regards,

GoodApps team.