Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 1, 2022

Such a great app which can help me with all my pain point with Google shopping. I've tested several different feed apps to help improve our feed in Merchant Centre and stop items being disapproved, Google Shopping Feed by Omega is definitely the best. The app is professionally developed, the app interface is clear, easy to use and has many useful options. Their team also helped me with the issue related to the error in my Google merchant center and give me a solution to fix it. I highly recommend this app to any Shopify store on Google Shopping.

Bedaholic Store
Vietnam
About 1 month using the app
Omega replied December 1, 2022

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

November 30, 2022

The app was pretty straight forward to set up, I had help from both Wendy and Joyce for minor issues I had and they were amazing in helping me sort them. I had a issue syncing up my products to the GMC. My only complaint is I think the "Fetch Data" button should be moved from the price plan section to the dashboard section. Other than that, everything was straight forward.

Kende London
United Kingdom
About 2 hours using the app
Omega replied November 30, 2022

Thank you for your detailed review of our Omega ‑ Google Shopping Feed app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.

Edited October 6, 2022

5 Star App & Service. I've tested several different feed apps to help improve our feed in Merchant Centre and stop items being disapproved, Google Shopping Feed by Omega is definitely the best. The support team are fantastic. Super friendly and helped me setup our feed within the first few minutes of installing the app! The app interface is clear, easy to use and being able to push our product feed via the Content API is a real bonus as any changes made are quickly updated and synced with Merchant Centre. In the same afternoon as me installing the app, our Merchant Centre errors were fixed! I highly recommend this app to any Shopify store on Google Shopping.

Monsters Ink
United Kingdom
About 19 hours using the app
Omega replied October 6, 2022

Thank you for taking the time to share your thoughts with us and the rest of the community. We're ecstatic to hear you're enjoying the app. We appreciate you taking the time to provide us with feedback and reminding us why we do what we do. We wish you and your business the best of luck!
Omega - Google Shopping Feed support team

August 30, 2023

What can I say...I was so confused and Joyce was amazing...she went above and beyond in helping figure out the issue and take me step by step in the process...even taking steps beyond the scope of what they do. The expertise and the professionalism was amazing, they don't make you feel dumb when you ask the dumb questions, especially if you are like me and need that extra support. If you don't understand the answer they will answer it a different way, until you do understand. The patience was great and I never felt rushed or like they wanted to get off the chat. It was a learning experience and if you have issues, or just need advice, they will do the utmost to make you feel comfortable and get it done. HIGHLY RECOMMEND!!

Arbree's Avenue
United States
About 2 months using the app
Omega replied September 4, 2023

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

Edited December 29, 2022

The support team and with the Anna support it's excellent. they really help you with your website and any issue you may have!!

I want to add, that during the last 3 days I have had a lot of problems with google and Anna, she has given me her help and support in so many things, both with my website and configurations and although it is not her real work I appreciate all the effort and hours dedicated to helping me solve all these problems.

Guapii
Venezuela
3 months using the app
Omega replied December 28, 2022

Thank you so much for your kind words!💗💗💗. We really appreciate you taking the time out to share your experience with us — and we agree, Anna is truly a gem💗💗 to have on our team! 🥰 We count ourselves lucky for customers like you. Hope nothing but for your business growth.

October 5, 2022

Anna from Omega and I tried to use the feed for Facebook (and the other social channels). Unfortunately, it didn't quite work yet, but that was certainly due to our article configuration in Shopify. Anna gave me great advice and helped me along. I am very happy with the service and will come back to her as soon as I have found a solution for us.

MURALY
Germany
1 day using the app
Omega replied October 6, 2022

Thank you for leaving this thoughtful review! Thank you for taking the time to share this review with us and the community! We're glad our support team responded to your inquiries. Thank you for leaving us your comments. We're always looking for ways to improve our service, and your feedback is a valuable part of that process.
Omega - Google Shopping Feed support team

September 27, 2023

I've received support from various apps on Shopify, but Omega Google Shopping Feed stands out from the rest. I reached out for help with resolving a GTIN issue in my Google Merchant Center Account and received an email from Grace. She provided clear instructions on filling in the missing fields and today, she guided me through the process of setting up the feed in Omega and GMC. I'm grateful for her assistance. Thank you, Grace.

I am waiting for the feed to upload in GMC to follow up with the feed setup.

Relax and Wellness
Spain
1 day using the app
Omega replied September 29, 2023

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Stars as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!

March 17, 2023

The Omega app has been easy to setup and configure. I actually had support reach out to me regarding a configuration issue before I actually requested help. That almost never happens. Very responsive and issue was resolved very quickly. Thank you Joyce.

Simply Gorgeous Boutique
United States
About 1 month using the app
Omega replied March 20, 2023

Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Joyce receives the recognition she deserves. Thank you again, have a great day!

November 9, 2022

Downloaded this app today and within minutes my google feed was up and running. i tried the free app thru shopify and it is very hard to work with. Omega makes it seamless and easy to get your feed running in all google spaces. Tech support is great. Big shout out to Anna, she is awesome. Highly reccomend this app especially at the price point. Its a steal

Love & Lust Lingerie
United States
4 months using the app
Omega replied November 9, 2022

We're thrilled to hear that you find our app amazing and easy to use. 🤩 We appreciate you taking the time to leave this lovely review; that encourages us to keep working hard to offer good quality products.❣️ 💕 💞 Feel free to reach out any time if you have any questions or if we can help along the way. 🙌 🙌 🙌
Best wishes,
Anna

November 3, 2022

I was using this app to manage products for my business and it seemed to be working fine. Support team were very helpful in investigating and resolving some syncing issues we had between the app and Merchant Center as well as providing some great tips. Big thanks to Lynn and KhangLee <3, they even jump into a customization for my feed and complete it immediately. Highly recommend this app for all Google merchants! (

Wendy Plus
Australia
6 days using the app
Omega replied November 3, 2022

Hi, thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!