Omega Google Shopping Feed , 88 reviews
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What can I say...I was so confused and Joyce was amazing...she went above and beyond in helping figure out the issue and take me step by step in the process...even taking steps beyond the scope of what they do. The expertise and the professionalism was amazing, they don't make you feel dumb when you ask the dumb questions, especially if you are like me and need that extra support. If you don't understand the answer they will answer it a different way, until you do understand. The patience was great and I never felt rushed or like they wanted to get off the chat. It was a learning experience and if you have issues, or just need advice, they will do the utmost to make you feel comfortable and get it done. HIGHLY RECOMMEND!!
Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
Great app with a great support with a good price. Thank you very much. Highly recommended!
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you!
I have never come across an app that has such a speedy support service. Tracey helps in light speed. Also the app is super easy to handle. I found it so difficult to update Google Merchant Center errors as all my products were disapproved due to age/gender/currency null values. It was tiring to update on Google Merchant Center manually, specially when I have around 500 products in my store. And this app did it within few seconds. highly recommend the app, and it's worth the money.
We're thrilled to hear about your positive experience with our speedy support, especially from Tracy! It's great to know that our app made the challenging task of updating Google Merchant Center errors quick and easy for you, saving you valuable time. Thank you for the high recommendation and for finding our app worth the investment. If you ever have more questions or need further assistance, feel free to reach out. We appreciate your feedback! 😊🌟
I had the pleasure of receiving support from Grace for setting up an app, and I couldn't be happier with the experience. Grace's professionalism, knowledge, and patience were exceptional. She made the process smooth and enjoyable. Her positivity and encouragement were motivating, and now I feel confident using the app to its fullest. Grace is a true asset to the app and its users
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Gracey receives the recognition she deserves. Thank you again, have a great day!
The app definitely didn't work and they never messaged back with any resolve.
Hello,
Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had.
Our support team has just received your request about the app and we are sorry for any inconvenience this issue caused and for keeping you waiting for our response over the weekend.
I've shared your review with the dev team, and we have an agent to contact and check with you via email to support specifically your case. We hope to have another chance to sort things out for you with the last situation with our app.
Please check your email and let us know if you need any further assistance.
We are sorry again for any inconvenience caused.
Best regards,
Omega Team
Great help from Wendy and awesome app. Love it!
Excellent! 🎵 It's music to our ears that you are happy with our app and customer support! Thanks so much for the 5 stars! 🤩
the best app ever for fedding my store to google with all necessary tools I need , really Hight recommended for users
Your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Thank you so much for your time to leave these kind words!
Omega support team was very helpful and comprehensive!
Shout out to Windy and Andy Omega support team agents!
We can’t thank you enough for the kind words about Omega - Google Shopping Feed. Your review means a lot to us and lets us know we’re on the right track!
Really appreaciate your help on solving the google feed issues. Tracy is very professsional and patient, respond to my message soon. Will use your other apps if I need it later.
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
I used this Omega-Google shopping feed Application and it's good. They Assist me well and quickly. Easy to use
Hi, it’s great to hear that you had a positive experience with Omega’s Google Shopping Feed app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.
Big thanks from Anna