Reviews (28)

Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 14% of ratings are 1 stars
February 3, 2022

Don't even bother. Not only did they ask me to remove a template which was sort of working, they then didn't want to help to configure the tags in the template to ensure they are working. My Google Analytics is pretty much broken, not reporting any revenue or tag data and their customer service is shockingly terrible. I had initially used Niddocks who this company initially was, he was not only ...

Magenta Flowers
United Kingdom
About 2 years using the app
Virk Investments I, LLC replied February 8, 2022

We're really sorry that you had a problem with your Google Tag Manager implementation. Our app is working correctly and unfortunately the issues you were experiencing were ...

December 4, 2021

Installed app 11/14. New google tags were installed within a few days of installing app. Google ads started throwing an error the following day: "Make sure you don't miss any conversions by fixing your global site tag issues. Recommended because your global site tag setup may be incorrect or incomplete" I have emailed the devs 3 times, 11/19, 11/23 and 11/29 and have not received a response, let ...

GotItHere.com
United States
21 days using the app
Virk Investments I, LLC replied February 10, 2022

Hi GotItHere.com
Our most sincere apologies for not being able to respond to your queries on time as we lost one of the support teams at very short notice, we have a fully ...

November 18, 2021

We tried to install Google Tag Manager App, and after 6 frustrating days we had to uninstall the app to go for an alternative solution. Customer support was poor: hardly responsive, inefficient.

Oktaaf
Belgium
9 days using the app
Virk Investments I, LLC replied February 10, 2022

Hi, Oktaaf.
We are sorry to hear your experience using GTM app for Shopify has not been the best, and we could not assist you with the support you needed at the right time.
...

May 15, 2022

I want to make sure you cancel my free trial. As product tester prespective this is a difficult app.

Garden of Even
United States
About 14 hours using the app
Virk Investments I, LLC replied May 19, 2022

We are sorry that you had problems with our app, we noticed that you installed the app on May 14, 2022 and uninstalled it the same day, although you had the 7-days free trial ...