Reviews (149)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
August 8, 2026

Excellent App & Exceptional Customer Service!

I’ve had a wonderful experience with GPT Lab, and the customer service has been outstanding. I had the pleasure of working with Frank, who was incredibly knowledgeable, patient, responsive, and genuinely interested in helping me get the most out of the app.

As a small business owner, having reliable support makes such a difference. Frank took the time to answer my questions clearly and made the entire experience easy and stress-free.

GPT Lab is a great tool, but the exceptional support from Frank makes it even better. I truly appreciate his professionalism and willingness to help. Highly recommended!

Nostalgi Factory
United States
About 2 months using the app
Edited August 5, 2026

I downloaded this app as an adjunct to SEOLab. It has only been a few days, and it has worked nicely so far. Easy to follow and understand, no major glitches. I had a huge glitch with SEOLab and scheduled a live call. The tech support agent (for both apps) was very helpful in escalating my issue to the developers, who are supposed to reach out tomorrow. He was supportive, patient, and although unable to resolve the issue directly served as a valuable link to those who can.

Shungite Queen
United States
5 days using the app
July 31, 2026

Cool tool to quickly get an overview of what you can do better to show up when potential customers talk to their favorite assistant. Frank was a great help when I was running into issues with my robots.txt and not sure if bots would see my content. Great service!

Remerlinds
Netherlands
37 minutes using the app
August 17, 2026

Frank was very helpful in setting up our GPTLab.

Fantasia by DeSerio
United States
9 days using the app
August 10, 2026

Frank was very helpful in getting me started with SEOLab and GPT Lab

Uncommon Threads CA
United States
16 minutes using the app
August 11, 2026

David from GPTLab was extremely helpful and helped me setup my GPTLab on my store

Vellutto
Netherlands
About 1 hour using the app
August 7, 2026

If you are looking to integrate AI effortlessly into your Shopify site, look here. It instantly manages the necessary AI information to run your site. Recommended!

Shiraz Jewelry
Thailand
3 days using the app
August 6, 2026

Great service from Urooj. She was very firendly and helpful. Full marks for great customer service and help

MM Ingredients
United Kingdom
11 minutes using the app
August 5, 2026

Frank's support made everything easy. whole setup took a few minutes

KANZ
United States
1 day using the app
August 4, 2026

GPTLab has been a valuable tool for our business, and the support from Mehak made the experience even better. She was responsive, knowledgeable, and guided us through every step with clear answers and practical advice. I truly appreciate her support and would highly recommend GPTLab to anyone looking for an AI solution with excellent customer service.

LuxSilk Hair Vietnam
Vietnam
About 21 hours using the app