Gro Subscription App

Gro Subscription App

Pricing
Free plan available
Rating
5.0 (2)
Developer
ER-Media LTD

Let subscribers pick, skip and move their own deliveries, with build a box and loyalty built in.

Gro is a Shopify subscription app built around the delivery, not just the billing date. Customers see when their next box arrives and can skip, pause, swap items or move the date themselves, which means fewer emails to your team. Sell subscribe and save, or build a box products. Run a plan for each pet or person in a household. Keep subscribers with cancel flows, payment recovery and loyalty rewards.

Gro is a Shopify subscription app built around the delivery, not just the billing date. Customers see when their next box arrives and can skip, pause, swap items or move the date themselves, which means fewer emails to your team. Sell subscribe and save, or build a box products. Run a plan for each pet or person in a household. Keep subscribers with cancel flows, payment recovery and loyalty rewards. more
  • Customers pick, skip and move delivery dates themselves in a branded portal
  • Build a box, curated by you or picked by the customer
  • A plan per pet or person, with their name, portions and delivery day
  • Cancel flows that offer a skip, pause or swap, plus failed payment recovery
  • Loyalty rewards and refer a friend links that run inside the subscription

Languages

English

Works with

Pricing

Choose the plan that best fits your business.

Free to install

Free

Features

  • Up to 10 active subscriptions
  • Every feature included
  • Build-a-Box and bundles
  • Payment recovery and retention flows
  • Priority and dedicated support
  • Loyalty and rewards built in
  • Full API access and webhooks

Subscription: Gro

$249 / month

0.9% of subscription revenue, $249 a month minimum, not an extra plan fee

Features

  • Unlimited subscriptions
  • Payment recovery built in
  • Self serve, on brand, customer portal
  • Dedicated Customer Success Manager
  • Personalised churn prevention flows
  • Loyalty and rewards built in

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (2)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 27, 2026

We are thrilled to be working with the GRO team. They are super responsive to any issues that arise, and offer quick and personalised solutions. They will go out of their way to meet our unique needs and wants. Highly recommend!

SANA
Australia
5 months using the app
June 21, 2026

We've been incredibly impressed with the GRO team. They are attentive, responsive, and always willing to work with us to find solutions that suit our business. As a subscription business where delivery and customer experience are absolutely critical, GRO has been an excellent fit.

The customer portal has significantly reduced our support tickets by providing customers with clear, accessible information about their orders, deliveries, subscriptions, and account management. The flexibility of the platform, combined with the support from the GRO team, has allowed us to streamline operations and improve the overall customer experience.

Since implementing GRO, we've seen meaningful improvements across multiple areas of the business, and it has played a significant role in helping us scale more efficiently.

5 Hounds
Australia
3 months using the app
ER-Media LTD replied October 27, 2026

Thank you for the review! We love working with everyone at the 5 Hounds team!

Support

App support provided by ER-Media LTD.

Developer

ER-Media LTD

70 Scarva street, Banbridge, NIR, BT32 3AD, GB

Launched

March 9, 2026 · Changelog

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, discounts, store analytics, Online Store

  • Edit customers

    Browsing behavior, customer data

  • Edit products

    Products, collections

  • Edit orders

    All order history, subscription contracts, order edits

  • View discounts

    Discount codes and promotions

  • Edit store analytics

    Web pixels

  • View Online Store

    Theme

  • Edit other data

    Customer payment methods, purchase options

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