Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and effective product promotion capabilities. Many report significant increases in sales and traffic, with some noting a 600% rise. The app's support team is commended for their responsiveness and commitment to merchant success. It's particularly beneficial for small businesses and unique products, offering high exposure and conversion rates. Additional features like a unique voting system, engaging product stories, and comprehensive marketing materials enhance the merchant experience and product visibility.

April 10, 2024

We’ve absolutely LOVED our experience with Grommet! Everything has been easy and smooth (probably the easiest launch experience. One thing that has really stood out to us has been the support we’ve had during our launch. This has been a platform that truly supports small businesses, their products, and the inventors themselves. This has been the one launch I’ve been truly excited for because the support surrounded behind the launch. Another really cool and unique experience I didn’t expect from Grommet was the encouragement to just get behind the camera and talk about our product ourselves which has translated over to our own social media platforms. I highly recommend launching on grommet for small businesses to get further exposure, sales, and the experience of working with a great team!

scrub-dub™
United States
6 months using the app
April 25, 2024

We've tested several platforms like This Is Why I'm Broke, SUATMM & etc., and so far Grommet is the most small business friendly one to fast track the market validation. I would say they've gone beyond being just a platform. Actually they're more like a partner that always put your interest first:

1. A well thought out mechanism to nurture the growth: unlike other platforms which charge you upfront, they have this very healthy mechanism which place your products in prominent spot for 7 days for free to facilitate growth and then promote your items on commission to allow a mutual growth. Instead of launching as many products as possible each time, which makes more monetary sense to them, they control the number of products in each launch period to help you ensure you get the maximum exposure & traffic!

2. They set you up for success: along the way, Greg and his team have proactive provided lots of guides and tutorials to help me familiarise with and make the most of the platform. What's even better, they go the extra mile to provide the marketing materials!

3. Excellent support: their support is outstanding! Always responsive, patient and informative. And I really like that the team delivered the CS in a very human way instead of throwing your length confusing docs or chatting like a AI chatbot.

INSPECIAL HOME
Hong Kong SAR
About 2 months using the app
March 27, 2024

We had great results with Grommet!
The weekly new product listing brought in many new customers in the first 4 days.
I have two small suggestions for improvement
1. Allow flexibility in the discount.
The required 20% discount is not viable with our higher price products because it eats up the margin.
2. Put a note in the 'Images' page that only square (1:1 ratio) images are supported (and if there is any pixel size limits).
Some of my pictures were auto-cropped badly because they were not the right ratio and I only learned about the ratio through email.
-That said they quickly changed the images once I knew what to do and the support was very friendly.

Overall The Grommet is a pleasurer to work with and they deliver strong results!

The ADDVISOR by SmartAdditions, Inc.
United States
4 months using the app
March 29, 2024

So far it has been a nice experience seeing the number of people visiting our page on Grommet and up-voting it for the 20% savings. The number of purchases for us was about 7% of upvotes in total. I hope that the up-voters get emails to remind them of how great our product is as I would assume if you up-vote something, you are more inclined to purchase vs just collecting votes, then again....even though something is "Super Cool" does not always warrant a sale. Price points are great for now and hope to see the sales continue!

UltraBLU Pro
United States
About 1 month using the app
April 17, 2024

Our experience with the Grommet could not have gone better! What an amazing platform to be a part of with a seamless integration into our Shopify store. We have already seen amazing results and sales within the first week of launching! Would highly recommend to anyone trying to get the word out about their product.

Attaché
United States
About 1 month using the app
April 24, 2024

Everything about working with Grommet and the Grommet app was easy and straight forward. The product launch and sales coming through the platform went as smooth as possible with zero issues. I would highly recommend adding it to any e-commerce store.

Spiral Light Candles
United States
About 1 month using the app
April 17, 2024

We really appreciate the fact that they are a platform that features products from small businesses and entrepreneurs. So far our experience has been good using The Grommet App. It worked seamlessly with Shopify, was easy to set up our product on their shopping channel and get our listing up on their website. We've only been live for one week, but we have seen about a 12% conversion rate on visitors from their website.

Safe-T-Sirv
United States
27 days using the app
March 13, 2024

The Grommet launch was flawless and easy to use. Greg was very active on helping me with any questions I had and the Team did an amazing job on my page. They did so well, I will be adding the banner to my website along with the UPVOTE! The sales that I received were incredible! I highly recommend this site over Amazon any day, plus I like that I keep my customers for marketing.

YoBandz LLC
United States
5 months using the app
May 8, 2024

The app screws up when there's more than 1 color/variant but the manual support was only 1 email away. It only took less than an hour to get a good resolution. This is still pretty new so we're not sure what will happen going forward as products and discounts should never be "perpetual" - it's not good business practice to do so. From a consumer point of view, a perpetual discount has been shown to be linked to false advertising. It would be much better if there's a time limit, or an adjustment to the discount % after a period of time. Back to support - that's simply a great support team. Margin-wise you get pretty much wholesale margin and a week plus exposure/revenue.

THAT! Premium Kitchenware
United States
22 days using the app
April 4, 2024

Great experience working with Grommet, they have been there every step of the way from explaining how to set up my product on their platform to odd questions that come up. It has been very easy, and their customer service is excelent!

DYLN
United States
3 months using the app