Pick Bot ‑ Barcode Buddy

Name: Pick Bot ‑ Barcode Buddy
Brand: Groove Industries
Rating: 3.8 (9 reviews)

Pricing: From $0.01/month
Rating: 3.8 (9)
Developer: Groove Industries

Pick Bot makes it easy for your fulfillment team to ensure pick-pack accuracy.

Packing errors cost your business money and customer loyalty. Higher shipping costs and customer reviews make it more important than ever to have the highest packing accuracy possible. Pick Bot is a fast and easy way to add barcode scanning verification to your fulfillment operation. Our app will ensure that every shipment is exactly right so you can focus on delighting your customers.

Easily scan barcodes in for new items updating them as you pack orders.
Product bin locations can be saved for each product & displayed during scanning.
Generate product barcode labels with your existing thermal printer.
Totally fool proof system. Always ship the correct items and quantity. Always.

Languages

English

Works with

Shopify Admin
shipping easy
shipstation
shipworks
pick pack
order picking

Pricing

1 Penny per month

$0.01 / month

Starter plan: For one just penny per month you get barcode printing & 30 scans per day. Additional scans just .01 cent.

Try fool-proof scanning for .01/month.
30 Scan limit resets every day
Intuitive Scanning for perfect picks
Mobile Scanning
Supports all barcodes
Crazy simple setup and use
Print customizable product barcodes.

10K Scans/month

$10 / month

Standard plan: 10k scans per month. After 10,000 scans additional scans are just .01 cent

Includes all features of the demo plan
Includes warehouse workflow consultation

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (9)

Overall rating

3.8

Counts per rating level

67% of ratings are 5 stars
6
11% of ratings are 4 stars
1
0% of ratings are 3 stars
0% of ratings are 2 stars
22% of ratings are 1 stars
2

All reviews

December 31, 2025

Ive been using PicBot since it was Groovepacker, some time now. Worked well but one feature it didnt have was time and date tagging when orders are processed. This is important for us as all orders are packed under CCTV so any customer claims of shortages etc can be double checked which could take hours are you need to troll lots of footage. I reached out to support to suggest the feature as i was going to go else where. Response was instant by several contacts but Olivia took what i was looking for and worked with the development team to role out exactly what i needed in record time during the run upto Christmas. In addition I was able to reduce my plan as i no longer needed the unlimited plan so saved 50% there to. Now have everything i need at half the cost of other apps. Thankyou to Olivia.

Marionville Models

United Kingdom

Over 4 years using the app

Edited March 18, 2025

We have sent three emails, and it has been a month with no response. We are going on two years of being a customer. This is really disappointing. We will be looking for alternatives.

Update: Support reached out after the bad review and then proceeded to email me that searched through their emails and didn't see our email. Which was interesting since they replied on the original email thread. We ended up installing due to the lacking customer support.

Buff Chick Supplements

United States

About 2 years using the app

Groove Industries replied October 7, 2025

We chose to ignore this customer's emails and pleas for help after providing them service for two years!

If that makes zero sense and seems super unlikely it's because that is not what happened.

After all, if you have a customer paying to use your app it's generally a good idea to respond to them and be helpful, right?

When we saw the notification of their 1-Star review we were shocked and we reached out. We apologized first, then explained that we did not get the follow up messages they thought we had.

After apologizing we turned our focus to addressing their issue.

Internally we added redundancy to our incoming support email. 2 years before we had a similar issue with Support messages from Shopify. (see the other 1-start review)

Once might have been a random glitch but twice was reason to set up a dedicated address with multiple email and Slack forwards to ensure no Shopify support messages are ever missed.

Later we found the missing messages. They did not show up in the initial searches but they were apparently there the whole time. We shared this with the customer and apologized again.

I optimistically thought BuffChick would accept our apology. They did not. Instead they insisted we were lying about not seeing their message.

They believed (and continue to believe) that we did receive their message an did not reply, due to either incompetence, or some type of malice? I'm not sure.

What I understood from their reply was that they believed because we had replied to one of their earlier messages (which we did) that we must have received all subsequent messages and were therefore lying.

Later finding the message and letting them know was further confirmation to them that we were liars. 🤔

We've been offering support for this Shopify app and for GroovePacker (our stand alone pick & pack app) for over a decade and we've never felt that replying to our customers was "optional".

It really bothers me that a technical issue caused us to loose a customer and I'm very sorry that some people have been lied to so much that they are more likely to believe a company/individual is trying to deceive them than that an email delivery could fail.

In any case I wish BuffChick the best. We would always be happy to work with them again if they decided to give us another chance. I feel certain that the redundancy measures we've now put in place will ensure we receive every message.

November 30, 2023

Hi!!! We've been clients for almost 2 years, we've reached out over these past 2 years 6-10 different times with no response!. I'm reaching out thru the website directly this time to see if someone could help us out in one important issue with the app that weve been experiencing ever since we installed it but the contact support app doesnt work after inquiring if im a robot.

Whenever our clients place an order with 35+ items, the app is unable to scan the order, is there a limit of scanneable products?

Im reaching out thru here to see if someone can help us I dont know where else to look for contact info. I can delete this review ASAP but please reach out! out store is makeupmxdistribuidora

MAKEUPMX

Mexico

Almost 2 years using the app

Groove Industries replied December 1, 2023

Hi there! I appreciate your loyalty over the past 2 years.
We did receive your question and I'm pleased that we were able to send a reply in about an hour. Unfortunately, it seems you did not receive it. Possibly there was trouble with your mail server. We use FreshDesk and it occasionally has trouble sending mail when there are mismatches in the recipeints's mail server records. I do apologize for that.

Fortunately, there is a great solution, you can log in and create a ticket after providing your email here: https://groovepacker.freshdesk.com/support/signup

This will let you see and track your requests.