Gupshup: WhatsApp Marketing

Pricing: Free to install. Additional charges may apply.
Rating: 0.0 (0 Reviews)
Developer: Gupshup technology India Private Limited

Recover carts, send order updates, and drive repeat purchases with WhatsApp marketing and automation

Your Shopify store runs 24/7. Your customer engagement should too. Gupshup connects your Shopify store natively to WhatsApp - turning every key store event into a personalized, AI-powered WhatsApp automation. Live in minutes. Gupshup is an official WhatsApp BSP and a full lifecycle engagement platform built to scale with your brand - trusted by leading D2C and e-commerce brands across markets. Powered by Conversational Intelligence, every message is personalized by real behavioral signals. And

Recover abandoned carts: AI sends instant WhatsApp messages to recover checkouts
Order updates: Turn confirmations and shipping into two-way upsell conversation
Targeted campaigns: Use Shopify segments for personalized WhatsApp marketing
AI shopping assistant: Trained on your catalog for 24/7 discovery and checkout
Post-purchase support: AI handles returns, exchanges & tracking with escalation

Languages

English

Works with

RCS
Voice
WhatsApp

Pricing

Start for free

Free to install

$25 monthly platform fee, additional WhatsApp or RCS per message conversation charges

All charges are billed in USD. See all pricing options

Reviews

Overall rating

Counts per rating level

0% of ratings are 5 stars
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

No reviews yet

Support

App support provided by Gupshup technology India Private Limited.

Resources

Developer

Gupshup technology India Private Limited

Website

101 Silver Metropolis, 1st Floor,, Western Express Highway, Goregaon (E), Mumbai 400063, Mumbai, MH, 400063, IN

Launched

March 22, 2023

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

Sensitive data

Name, email address, phone number, physical address
Device and activity data

Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

Store owner

Name, email address, phone number, physical address
Blog contributors

Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, Shopify Functions, Online Store, custom data

Edit customers

Customer data, merge customers
Edit products

Inventory, products, product listings, collections
Edit orders

Draft orders, order fulfillments, all order history for the last 60 days, returns, shipping information
Edit discounts

Discount codes and promotions
Edit Shopify Functions

Payment customizations
Edit Online Store

Online Store pages, checkout page
View custom data

Metaobjects
Edit other data

Price rules, locations, Shopify Markets settings, payment terms, product in-store pickup availability and locations, product and variant inventory, product tags, selling plans