GV Gift Cards, Loyalty Program
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (85)
Refine
-
By rating
I have started using the Free option and it works in a wonderful manner. 1 glitch was seen but that was solved in a short duration by Galvos and his team. Please use this for Gift Cards for sure.
The video message feature adds such a personal touch—our shoppers keep coming back for more!
Perfetta per ciò di cui avevo bisogno, super assistenza clienti. Consiglierei solo di aggiungere qualche funzione in piu di personalizzazione delle e-mail e la possibilità di inviare e-mail tramite il proprio dominio ma, a perte questo, app fantastica!
The app is very easy to use, and the customer support responds quickly. Recommended.
Looking forward to using this app. Looks good.
Just starting to use GV but looks great and it's free to use.
super easy to use!
This app is awful. We have tons of orders where the app just did not assign a code. We also found that the app did not send out the emails with the code. Their support is crap. They don't have any answers, they did not send out the gift codes to the recipients even though I have requested that 3 times now. Customers are very upset. This is taking a huge amount of my time to find and send out gift codes to upset customers. The app was supposed to do that, and when we found out that they did not, we requested that they send out the codes to all recipients. They have not done that yet....
Hi Andrew,
Once again, we sincerely apologize for the issue you’ve experienced with our app and the inconvenience caused during such an important time for your business. Unfortunately, an unexpected bug during the holiday season led to the problems you encountered with the code assignments and email notifications.
We also regret that our response time was slower than usual, as our resources were stretched thin during the busy period. Please rest assured that we take your feedback seriously and view this as a valuable lesson to further improve both our app and our support processes, and ensure they don’t happen again.
We deeply appreciate your patience and understanding, and we hope to regain your trust moving forward.
Sincerely,
GV Team
Amazing customer service! I had an issue with the app because I wanted to change the color of some buttons and the option did not yet exist. They went above and beyond to make it happen. Thank you!
I set this app up, sold a few cards, and everything seemed Ok. The "pink" background was ugly but they said they were working to fix this. However, they seemed to have changed their business model to take a portion of the cost of the gift card? Thats crazy! Aren't their costs the same? And it no longer works at all, without notice. Great way to piss off customers in November.