Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 11% of ratings are 1 stars
March 9, 2024

The support team worked great, even though they have worked via email but the response was very quick. 5 star for CS team

Jack Store
United States
30 minutes using the app
December 25, 2023

The GV Gift Card app has been working great, and the Govalos Support team provided daily updates and responses while troubleshooting a minor issue (which ended up being a missed setting in Shopify, not the GV Gift Card app).

The free-trial period helped us work through setup and realize that we needed to upgrade to Premium to customize the gift cards and buyer experiences. We haven't tried other gift card apps, because we haven't needed another gift card app. Thanks!

Ruby Mountain Goods
United States
8 days using the app
November 10, 2023

I set this app up, sold a few cards, and everything seemed Ok. The "pink" background was ugly but they said they were working to fix this. However, they seemed to have changed their business model to take a portion of the cost of the gift card? Thats crazy! Aren't their costs the same? And it no longer works at all, without notice. Great way to piss off customers in November.

Blackwell's Wines & Spirits
United States
2 months using the app
December 25, 2022

Incredible customer service.
Big shoutout to Ryan for helping us get set up correctly. This app got my respect

DecorDesignsco
United States
About 2 months using the app
August 1, 2023

So far this app has worked just the way I want it to. Will continue to trial it out with customers and see outcome. Support has been exceptional though regardless any questions have been answered quickly.

Lokk Stokk & Apparel
Australia
21 days using the app
December 17, 2022

The app is not as intuitive as we'd like it to be, but the support team has been excellent. Kudos to Kate and Alex for the speedy responses to our requests.

Urban Re-Leaf
Canada
19 days using the app
December 19, 2022

Top notch app!
I've spent 20 minutes and set almost everything up. Looks and feels very professional. Excellent job

Luxe Gemmes
United States
16 days using the app
December 14, 2022

This is Awesome !!
exactly what you need in order to keep the customer and their friend stay on your shop. is great
and SSW Support Rocks Thanks Jack is The MAN
Thanks for helping me out and setting up my store now is outstanding
Great Job Keep The Good Work Up...:)

The Leash Lounge
United States
16 days using the app
December 24, 2022

Amazing app, amazing humans. Really appreciate the work that went into building this. Lots of customizability. Great product!

MIDMAIND™ | BRAND
Italy
15 days using the app
December 24, 2022

So far so good - awesome quick, flexible and thorough support! Ready to try out some of the other offerings

The Denver Skates Shop
United States
14 days using the app