Handshake for Suppliers , 26 reviews

Overall rating
1
Counts per rating level
  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 100% of ratings are 1 stars
March 24, 2023

Auto rejected with zero reasons, which seems to be the norm. I was looking forward to this app! Having a reason for rejection would be a nice feature.

Treat Beauty
United States
Time spent using app: Over 1 year
February 8, 2023

All comments said true. It seem scam to collect your information. Worthless app I ever see. Waste your time to apply.

Grandpa's Goody Getter
United States
Time spent using app: 3 days
Shopify replied February 21, 2023

Hi there,

Chris here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication.

Chris | Shopify

February 6, 2023

I have applied with handshake and got rejected within minutes. No explanation just said I was not a match. Would really like to know the reason and what I can do to meet those requirements .

VBRAVE Cosmetics
United States
Time spent using app: 4 days
Shopify replied February 21, 2023

Hi there,

Chris here from Shopify support, thank you for taking the time to install and use the Wholesale channel on your store, submit an application that has taken time to prepare, and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this new application.

Chris | Shopify

February 4, 2023

Well, add me to the list. I applied last year with a swift denial. Before applying I checked the product category and felt it was not saturated. Just one other seller in my state. After much back and forth with the team, it was revealed my product images were higher than the max 2048x2048 pixels. Fast-forward to this year and I inquired about re-applying. I reached out to support before hand regarding another issue and they said, hint hint you might want to add alt-text for all your images before applying. So I spent 2 days triple checking image sizes and adding alt-text. Applied this morning and within 2 minutes got a quick denial. Already sent an email so we'll see what they say. Highly disappointing...will definitely consider other apps going forward.

LuxIllume
United States
Time spent using app: About 1 year
Shopify replied February 7, 2023

Hi there,

Mario here from Shopify support, thank you for taking the time to install and use the Wholesale channel on your store, submit an application that has taken time to prepare, and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this new application.

Mario | Shopify

February 1, 2023

I have met all the requirements and have been a customer for years and got denied both times I applied and no explanation as to why. They sell lots of apparel on handshake similar so whatever. For all those looking for wholesale, apply to faires wholesale they do a great job and we do a lot of business through them. I love shopify, but very disappointed with their customer service and their wholesale platform.

Ales to Trails
United States
Time spent using app: Over 1 year
Shopify replied February 2, 2023

Hi Ales to Trails,

Thanks for taking the time to leave a review. My name is Ashley with Shopify and I'll take a look at your account to determine if there are next steps we can take here. Please look for my upcoming email so I can discuss the specific details with you privately.

Ashley | Marketplaces Support Specialist
Shopify

January 25, 2023

A Shopify representative recommended I apply for Handshake in a chat where I was asking for help with the limits of draft orders. What a surprise, we were denied. I even went through the list of requirements and we meet all of them by quite a bit. Should have known better after reading all these reviews.

Good thing there are other wholesale apps. So disappointing.

DRYbands
United States
Time spent using app: About 21 hours
Shopify replied January 28, 2023

Hi DRYbands!
Thanks for taking the time to leave a review. My name is William with Shopify and I'll take a look at your account to determine if there are next steps we can take here. Please look for my upcoming email so I can discuss the specific details with you privately.
William | Marketplaces Support Specialist
Shopify

January 6, 2023

I give this app one star because I am not able to see the app and I keep getting denied. I think it would be really helpful to let stores know why they get denied. Getting rejected instantly is not a real "review" process. Tell stores what criteria they didn't meet.

Daphne Lorna
United States
Time spent using app: 3 months
Shopify replied January 10, 2023

Hi there,

Ashley here from Shopify. Thank you for sharing your feedback regarding your experience with the Handshake for Suppliers app. I'm sorry to hear that your shop is not eligible for the app at this time. We definitely want to make sure that you get the support you need, so I'll be sending an email to help you understand why this is the case, and assist where I can.

- Ashley | Shopify

December 13, 2022

What's the point of offering if you deny everyone with no reason. It's bogus if you ask me. Save yourself dissapointment and move on to a different app or company. They no bueono....

The Wind Chime Co
United States
Time spent using app: 3 days
Shopify replied December 14, 2022

Hi there,

Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Handshake for Suppliers app. I'm sorry to hear that your shop is not eligible for the app at this time. We definitely want to make sure that you get the support you need, so I'll be sending an email to help you understand why this is the case, and assist where I can.

- Nate | Shopify

December 2, 2022

We have applied twice since selling on Shopify and both times denied! Very disappointed to not have an explanation as to why. We were denied in less than 3 minutes!!! WOW!!!

GOOD SCENTS OILS
United States
Time spent using app: 7 minutes
Shopify replied December 6, 2022

Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify

November 28, 2022

We sell via Shopify, Faire, Abound, Hubventory, Tundra, Trada, FashionGo, and Dallas Market. But for some reason Handshake said we are "not a match." I was pretty shocked and confused to read that. It would be helpful if they provided a little more of an explanation.

Daydreamer Designs & Boutique
United States
Time spent using app: 28 days
Shopify replied November 30, 2022

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of Handshake with us. Your feedback is extremely valuable. I'm sorry to hear that your shop was not eligible for using the app at this time. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and help you understand what happened.

Jason | Shopify