Reviews (29)
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Yup- 2nd time applying and being turned down in 45 seconds. There is no way you looked at my website. I do not resell anything. Everything on my website can be personalized or customized. Your also the only wholesale platform that has turned me down. Others have sent me emails asking me to join. It took me longer to fill out your form than you gave me the courtesy of a look.
Same experience as all other reviewers. You'll get declined in 2 minutes even though you qualify on all factors. Don't bother.
I agree with all the other reviewers. My "thoroughly reviewed" app was denied in about 2 minutes. What is the point???
I meet all of the criteria, but got instantly rejected. I have businesses looking to buy wholesale from my shop and it would be really nice to get them started ASAP. I might have to figure out something else. Kind of a bummer.
Hi there!
Thanks for taking the time to leave a review. My name is Jason with Shopify and I'll take a look at your account to determine what has occurred here. Please look for my upcoming email so I can discuss the specific details with you privately.
Jason | Shopify
Don't waste your time applying. The "goal is to feature only handpicked suppliers and prevent saturation in certain product categories." Given the exclusive nature of the platform, I have to wonder how many wholesale buyers are using the platform given the limited choices.
Hi there,
Vance here with Shopify! Thank you for taking the time to let us know about your experience with the app. I've sent you an email to offer further support.
Vance | Shopify Support
We have an independent brand, producing our our unique products, and respect all of Handshake's requirements. Yet 3 weeks after applying, we got a reply that we were denied with NO REASON given. If you deny a supplier, you need to at least say WHY!!!
Hi there,
Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Handshake app. We definitely want to make sure that you get the support you need; I'll be sending an email out to open up the lines of communication and help where I can.
- Nate | Shopify
i've been on handskare from day one, and not a single sale. terrible wholesale page, not worth the time and effort that i've put in
Hi there,
Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Handshake app. We definitely want to make sure that you get the support you need regarding the issues you are facing with Handshake, I'll be sending an email out to open up the lines of communication and help where I can.
- Nate | Shopify
Our business sells at in person trade shows, and other more esteemed wholesale marketplaces such as Abound, Faire, Trada, etc. We are in over a 100 stores/boutiques across the country. Our products are handmade in the USA. We have a history of sales of course. Should I say more? It's frustrating, because we had felt that this marketplace had potential and because we had clearly met all their criteria but the truth of the matter is that we will have to move on because there's much more opportunity other places. Considering the sellers we did see on this marketplace, I would advise all buyers and prospective sellers to steer clear and go other places. Shopify is trying to get into this and they clearly can't. Their team is not qualified to distinguish between good and bad candidates. I will continue to speak out against this marketplace to many others I know in the same business and also on the ads that I see propagate in many different venues.
Hey, there! I've reached out via your other review. I'm sorry about your experience, I just wanted to share from the previous post as well. Handshake is still growing and we realize we may not have had some of the features you want, or be offered for your specific products currently but we hope to expand and add more features as we're growing.
Please feel free to reach out to our support team if you have any questions or want to share your expeirence.
-Rio
They kept sending me the emails to show some low quality backyard joking work. Come on, show me so value to buy, not personal decor stuffs. This is a business and not your habit workshop. With 30+ year experience in fashion business, I can surely believe that the people behind this Handshake has no sense of business, nor fashion. just a group of jokers.
Hey there. Sorry to hear about your experience. Thanks for taking the time to share it with us. Handshake is still growing, and we hope to keep adding more categories of products and open to new locations around the world. Feel free to share what you'd like for Handshake to have as a feature and share with our team. -Rio
Terrible communication and customer response. I don't like leaving negative reviews, but a service like this should be able (at the very least) communicate with prospective merchants.
Hey there. Thank you for taking the time to leave us a review. Our support team responds as fast as we can but sometimes it can take a few days. Did you reach out to us at help@handshake.com? Could you send us another follow-up to that email and we'll make sure to assist in a timely manner. 🙂 -Rio