Reviews (26)
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Same experience as all other reviewers. You'll get declined in 2 minutes even though you qualify on all factors. Don't bother.
I agree with all the other reviewers. My "thoroughly reviewed" app was denied in about 2 minutes. What is the point???
I meet all of the criteria, but got instantly rejected. I have businesses looking to buy wholesale from my shop and it would be really nice to get them started ASAP. I might have to figure out something else. Kind of a bummer.
Hi there!
Thanks for taking the time to leave a review. My name is Jason with Shopify and I'll take a look at your account to determine what has occurred here. Please look for my upcoming email so I can discuss the specific details with you privately.
Jason | Shopify
I recently decided to give Handshake another chance and applied to become a vendor on their platform for the third time. However, my experience with Handshake's seller app has been nothing short of frustrating and disappointing. Within minutes of submitting my application, I received another rejection notification. How can they claim to thoroughly review my product line in such a short amount of time? It's absolutely ridiculous and a complete joke!
First and foremost, the efficiency of Handshake's review process is highly questionable. How can they possibly evaluate the quality and potential of my products in just a matter of minutes? It's evident that Handshake prioritizes speed over accuracy, which raises serious doubts about their commitment to supporting small vendors like myself.
Furthermore, the lack of transparency throughout the application process is alarming. Handshake fails to provide any meaningful feedback or explanations for their rejections, leaving vendors in the dark about the reasons behind their decisions. As a vendor, I expect a fair and thorough assessment of my products, which should include constructive criticism and guidance for improvement. Sadly, Handshake falls short in this regard.
The whole point of an application process is to ensure that vendors are selected based on the quality of their products and their suitability for the platform. However, Handshake's hasty and impersonal rejections indicate a lack of genuine consideration for vendors. It's disheartening to see a platform that claims to support small businesses and entrepreneurs treat their potential vendors with such disregard.
In conclusion, my experience with Handshake's seller app has been frustrating and unproductive. Their rushed and insufficient review process, coupled with the lack of transparency and constructive feedback, makes it clear that Handshake is not committed to helping vendors succeed. If you're a small business owner looking for a fair and supportive platform, I highly recommend exploring other options. Handshake simply doesn't live up to its promises and is ultimately a disappointing choice for vendors.
Hi there,
Ashley here from Shopify. Thank you for sharing your feedback regarding your experience with the Handshake app. We definitely want to make sure that you get the support you need regarding the issues you are facing with Handshake, I'll be sending an email out to open up the lines of communication and help where I can.
Ashley | Shopify
Same as the others: auto rejected. Again. Don't even bother. Seems like an elitist, nit-picky group not unlike the self-aggrandizing bouncer at an exclusive club playing god on who gets past the velvet rope.
Hello there,
Ashley here from Shopify support, thank you so much for taking the time to review the app and let us know about this experience. I'd love to open the lines of communication between us so we can take a deeper look into what determines your eligibility for being a supplier on Handshake. Please watch for my upcoming email.
Ashley | Marketplaces Support Specialist
Shopify
We recently applied to become vendors on Handshake, an experience that has regrettably been more frustrating than exciting. Handshake outlines a set of prerequisites that sellers must meet to be accepted. We diligently fulfilled each of these conditions, with the belief that we had followed their process meticulously.
Our excitement turned into disappointment two weeks later when our application was rejected on the grounds of not meeting the same requirements that we had painstakingly ensured to fulfill. The process lacked clarity and transparency, leaving us unsure of where we fell short.
We were further perplexed by their fine jewelry offerings, or rather the lack thereof. Our niche in fine jewelry does not seem overrepresented on their platform, so this couldn't have been a contributing factor to our application's rejection.
This opaque and inconsistent admissions process is not an isolated incident, as echoed by numerous other reviews we've come across. Such an experience presents a poor reflection on Handshake, as it raises questions about the transparency and reliability of their application process. This unfortunate encounter serves as a significant deterrent and has negatively impacted our view of Handshake.
Hi there,
Thomas here from Shopify. Thank you for sharing your feedback regarding your experience with the Handshake app. We definitely want to make sure that you get the support you need regarding the issues you are facing with Handshake, I'll be sending an email out to open up the lines of communication and help where I can.
Thomas | Shopify
I give this app one star because I am not able to see the app and I keep getting denied. I think it would be really helpful to let stores know why they get denied. Getting rejected instantly is not a real "review" process. Tell stores what criteria they didn't meet.
Hi there,
Ashley here from Shopify. Thank you for sharing your feedback regarding your experience with the Handshake for Suppliers app. I'm sorry to hear that your shop is not eligible for the app at this time. We definitely want to make sure that you get the support you need, so I'll be sending an email to help you understand why this is the case, and assist where I can.
- Ashley | Shopify
i've been on handskare from day one, and not a single sale. terrible wholesale page, not worth the time and effort that i've put in
Hi there,
Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Handshake app. We definitely want to make sure that you get the support you need regarding the issues you are facing with Handshake, I'll be sending an email out to open up the lines of communication and help where I can.
- Nate | Shopify
They kept sending me the emails to show some low quality backyard joking work. Come on, show me so value to buy, not personal decor stuffs. This is a business and not your habit workshop. With 30+ year experience in fashion business, I can surely believe that the people behind this Handshake has no sense of business, nor fashion. just a group of jokers.
Hey there. Sorry to hear about your experience. Thanks for taking the time to share it with us. Handshake is still growing, and we hope to keep adding more categories of products and open to new locations around the world. Feel free to share what you'd like for Handshake to have as a feature and share with our team. -Rio
Terrible communication and customer response. I don't like leaving negative reviews, but a service like this should be able (at the very least) communicate with prospective merchants.
Hey there. Thank you for taking the time to leave us a review. Our support team responds as fast as we can but sometimes it can take a few days. Did you reach out to us at help@handshake.com? Could you send us another follow-up to that email and we'll make sure to assist in a timely manner. 🙂 -Rio