Happy Returns a PayPal company

Happy Returns a PayPal company

Free plan available. Additional charges may apply.
Rating (4)
Reviews
Developer
Happy Returns

Highlights

Popular with businesses like yours
  • Based in United States
Speed tested
  • No impact to your online store

About this app

Launched

November 12, 2020

Languages

English, German, Italian, Dutch, Spanish, and French

We make returns beautiful for shoppers, merchants, and the planet.

We provide end-to-end returns solutions through a unique combination of returns software and reverse logistics. Through our nationwide network of Return Bar locations, we delight shoppers by enabling them to drop off returns with no packaging or printing in under 60 seconds. Returns are aggregated and shipped using reusable totes, reducing costs for merchants and increasing sustainability by reducing cardboard waste and carbon emissions.

  • Automate returns and exchanges via a branded return portal
  • Customize return reasons and refund methods, apply policy rules automatically
  • Convert refunds into revenue with Return Shopping and one-click exchanges
  • Save up to 40% on return shipping with our network of 5,000+ Return Bars
  • Utilize powerful real-time returns tracking and reporting directly in Shopify

Pricing

External charges may be billed by Happy Returns separately from your Shopify invoice. Learn more

Plus

$500/month

Shipping charges may apply

  • Branded returns portal
  • Return Shopping
  • Language localization 
  • Analytics & reporting

Plus for PayPal

Free to install

Shipping charges may apply

  • Free if you offer PayPal as a payment option
  • Branded returns portal
  • Return Shopping
  • Language localization 
  • Analytics & reporting

Plus

$500/month

Shipping charges may apply

  • Branded returns portal
  • Return Shopping
  • Language localization 
  • Analytics & reporting

Plus for PayPal

Free to install

Shipping charges may apply

  • Free if you offer PayPal as a payment option
  • Branded returns portal
  • Return Shopping
  • Language localization 
  • Analytics & reporting

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

9 reviews
Overall rating
4
Counts per rating level
  • 67% of ratings are 5 stars
  • 22% of ratings are 4 stars
  • 11% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 20, 2022

Although the free service for pay pal stores is great, they recently instituted a $250.00 monthly minimum to utilize their return bar service which is what makes their process better than any of the others. They charge you per item when the customer drops off an item at one of the return bars which is fine but if you are not getting enough returns to get up to the $250.00 a month they bill you for the difference. Not great for all of us shopify new stores.

Cashmerellama.com
United States
Time spent using app: About 1 month
June 20, 2022

Wonderful returns app, especially considering the new pricing model for merchants accepting PayPal! Meets most of our needs. Features I would love to see in the future include:
- Support for the Cainiao within Order Tracking, as this is the primary global courier for dropshipping.
- The ability to approve or deny return requests based on customers' return reason (i.e. approve "arrived damaged," but deny "I didn't like it").

Sage & Sill
United States
Time spent using app: 2 months
Edited August 9, 2021

Great Concept. HORRIBLE customer service and very slow time to help you with issues. If you are paying this much a month for a service they should attend to your issues. LIKE LOGGING IN. It defaults every time to signing up for a new account and you can't log in. ALSO IT WONT LET YOU POST NEGATIVE REVIEWS.

Head Kandy
United States
Time spent using app: 7 months

About this app

Launched

November 12, 2020

Languages

English, German, Italian, Dutch, Spanish, and French

Built by Happy Returns

About Happy Returns

1 app

4 average rating

2 years building apps for the Shopify App Store

Support

Send a message

retailer-support@happyreturns.com

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