Happy Returns by PayPal
Free to all merchants that offer PayPal as a payment method
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Popular with businesses in the United States
App highlights
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Speed tested: no impact to your online store
Key values section
Automate returns & exchanges
Automate returns and exchanges via a branded returns portal that’s free to merchants using PayPal Checkout. PayPal Checkout fees apply.
Convert refunds into exchanges
Recommend exchanges based on shopper return reason and available inventory. Returns are recorded directly in simple, clean transactions.
Reduce returns shipping costs
Connect to your carrier to generate shipping labels or save with our low rates. Upgrade to box-free return drop off in the US.
Happy Returns by PayPal
Launch date
Happy Returns by PayPal
Launch date
Pricing
See all pricing optionsExternal charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.
Plus
$500/month
Shipping charges may apply
Plus for PayPal
Free to install
Shipping charges may apply
* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Reviews
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Sage & Sill
Wonderful returns app, especially considering the new pricing model for merchants accepting PayPal! Meets most of our needs. Features I would love to see in the future include:
- Support for the Cainiao within Order Tracking, as this is the primary global courier for dropshipping.
- The ability to approve or deny return requests based on customers' return reason (i.e. approve "arrived damaged," but deny "I didn't like it").
Head Kandy
Great Concept. HORRIBLE customer service and very slow time to help you with issues. If you are paying this much a month for a service they should attend to your issues. LIKE LOGGING IN. It defaults every time to signing up for a new account and you can't log in. ALSO IT WONT LET YOU POST NEGATIVE REVIEWS.
C A R I U M A
Happy Returns have helped us improve the returns holistically. Experience to customers is flawless, internal processes improved, exchanges were optimised and the drop off location options have driven cost of returns down. Their team is efficient and easy to work and KPI dashboards are super helpful for decision making.
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