Happy Returns, a UPS Company

Happy Returns, a UPS Company

Pricing
$500/month
Rating
3.0 (30)
Developer
Happy Returns

We make returns beautiful for shoppers, merchants, and the planet.

We provide end-to-end returns solutions through a unique combination of returns software and reverse logistics. Through our nationwide network of Return Bar locations, we delight shoppers by enabling them to drop off returns with no packaging or printing in under 60 seconds. Returns are aggregated and shipped using reusable totes, reducing costs for merchants and increasing sustainability by reducing cardboard waste and carbon emissions.

We provide end-to-end returns solutions through a unique combination of returns software and reverse logistics. Through our nationwide network of Return Bar locations, we delight shoppers by enabling them to drop off returns with no packaging or printing in under 60 seconds. Returns are aggregated and shipped using reusable totes, reducing costs for merchants and increasing sustainability by reducing cardboard waste and carbon emissions. more
  • Automate returns and exchanges via a branded return portal
  • Customize return reasons and refund methods, apply policy rules automatically
  • Retain revenue with Return Shopping and one-click exchanges
  • Save on return shipping with our expansive network of Return Bars
  • Utilize powerful real-time returns tracking and reporting directly in Shopify

Languages

English, French, and German

Pricing

External charges may be billed by Happy Returns separately from your Shopify invoice. Learn more

Plus

$500 / month

Shipping charges may apply

  • Branded returns portal
  • Return Shopping
  • Language localization 
  • Analytics & reporting

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (30)

Overall rating
3
Counts per rating level
  • 40% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 27% of ratings are 1 stars
Edited August 9, 2021

Great Concept. HORRIBLE customer service and very slow time to help you with issues. If you are paying this much a month for a service they should attend to your issues. LIKE LOGGING IN. It defaults every time to signing up for a new account and you can't log in. ALSO IT WONT LET YOU POST NEGATIVE REVIEWS.

Head Kandy
United States
About 3 years using the app
October 3, 2023

HappyReturns allows my customer to return & exchange with ease! I've used HR for years and the feedback from my customers means the world to us! They also have customizations to the portal as well as an array of reporting to choose from!

Taos Footwear
United States
Almost 3 years using the app
January 24, 2021

Happy Returns have helped us improve the returns holistically. Experience to customers is flawless, internal processes improved, exchanges were optimised and the drop off location options have driven cost of returns down. Their team is efficient and easy to work and KPI dashboards are super helpful for decision making.

C A R I U M A
Singapore
Over 1 year using the app
January 19, 2021

Happy Returns provides a robust solution that is easy for both customers and admins to use. The in-person Return Bar option provides flexibility for customers who don't have printers or who prefer to return things in-person. Their growing international capabilities and options for logistical support are also helpful for growing brands that may not want or be able to manage reverse logistics fully in-house.

Andie
United States
Over 1 year using the app
October 31, 2023

Happy Returns has limited options to prevent fraudulent returns from impacting your business. You will have the option to auto-approve all exchange and refunds, or manually approve all exchanges and refunds. In addition to limited features, agents at the return bars do not verify the items that are being returned. If you use the return bar, you will receive items purchased from the Salvation Army, or items that appear to be stolen from a lost and found school pile. Work on your tech, Happy Returns.

GYMREAPERS
United States
Over 1 year using the app

Support

Happy Returns can answer any questions you have about Happy Returns, a UPS Company.

Developer

Happy Returns

1106 Broadway, Santa Monica, CA, 90401, US

Launched

November 12, 2020

More apps like this

4.9 out of 5 stars 578 total reviews Free plan available
Turn refunds into exchanges, drive upsell, and retain revenue.
Built for Shopify
4.7 out of 5 stars 2399 total reviews Free to install
Retain traffic & revenue with exchanges and store credits
4.8 out of 5 stars 88 total reviews Free
Consolidate all your operations into a single platform

Want to add an app?

Try Shopify free for 3 days