Happy Returns a PayPal company

Happy Returns a PayPal company

Free plan available. Additional charges may apply.
Rating (3.1)
Reviews
Developer

Highlights

Speed tested
  • Low impact to your online store

About this app

Launched

November 12, 2020

Languages

English, German, Italian, Dutch, Spanish, and French

We make returns beautiful for shoppers, merchants, and the planet.

We provide end-to-end returns solutions through a unique combination of returns software and reverse logistics. Through our nationwide network of Return Bar locations, we delight shoppers by enabling them to drop off returns with no packaging or printing in under 60 seconds. Returns are aggregated and shipped using reusable totes, reducing costs for merchants and increasing sustainability by reducing cardboard waste and carbon emissions.

We provide end-to-end returns solutions through a unique combination of returns software and reverse logistics. Through our nationwide network of Return Bar locations, we delight shoppers by enabling them to drop off returns with no packaging or printing in under 60 seconds. Returns are aggregated and shipped using reusable totes, reducing costs for merchants and increasing sustainability by reducing cardboard waste and carbon emissions. more
  • Automate returns and exchanges via a branded return portal
  • Customize return reasons and refund methods, apply policy rules automatically
  • Convert refunds into revenue with Return Shopping and one-click exchanges
  • Save up to 40% on return shipping with our network of 5,000+ Return Bars
  • Utilize powerful real-time returns tracking and reporting directly in Shopify

Pricing

External charges may be billed by Happy Returns separately from your Shopify invoice. Learn more

Plus

$500/month

Shipping charges may apply

  • Branded returns portal
  • Return Shopping
  • Language localization 
  • Analytics & reporting

Plus for PayPal

Free to install

Shipping charges may apply

  • Free if you offer PayPal as a payment option
  • Branded returns portal
  • Return Shopping
  • Language localization 
  • Analytics & reporting

Plus

$500/month

Shipping charges may apply

  • Branded returns portal
  • Return Shopping
  • Language localization 
  • Analytics & reporting

Plus for PayPal

Free to install

Shipping charges may apply

  • Free if you offer PayPal as a payment option
  • Branded returns portal
  • Return Shopping
  • Language localization 
  • Analytics & reporting

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

14 reviews

Overall rating
3.1
Counts per rating level
  • 57% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 14% of ratings are 1 stars
February 27, 2023

The system is goo dbut half of the time the app was down. customers complained about not being able to access returns page.

TURTLE BAY APPAREL
United States
Time spent using app: 6 months
Happy Returns replied February 28, 2023

Hi there! As a Shopify Plus Certified App Partner, we are committed to Shopify uptime requirements and have a guaranteed 99.9% uptime policy. Please don't hesitate to reach out to our service team, we're happy to help you troubleshoot any issues. You can reach us at: retailer-support@happyreturns.com; we're available from 7 am to 7 pm PT every day of the week.

February 15, 2023

We are very happy with happy returns. Is saving hours of time for our small support staff. Makes processing the few hundred returns we have each month very easy.

SportStop.com
United States
Time spent using app: 8 months
January 10, 2023

Terrible at getting you onboarded, did all the zoom calls and sold me the dream and now dont reply to emails, installed the app and been waiting 2 weeks to start using it..

Kecks
United Kingdom
Time spent using app: 21 days

About this app

Launched

November 12, 2020

Languages

English, German, Italian, Dutch, Spanish, and French

Built by Happy Returns

About Happy Returns

3.1 average rating

2 years building apps for the Shopify App Store

Support

Send a message

retailer-support@happyreturns.com

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