Automate Returns & Exchanges
Automate returns & exchanges via a branded returns portal. Customize return reasons & refund methods and apply policy rules automatically.
Convert Refunds Into Exchanges
Recommend exchanges based on shopper return reason and available inventory. Returns are recorded directly in simple, clean transactions.
Reduce Return Shipping Costs
Connect to your carrier to generate shipping labels or use our low rates for guaranteed savings. Upgrade to box-free return drop off.
About Happy Returns
Support
- FAQ
- Developer website
- Privacy policy
- retailer-support@happyreturns.com
Pricing
See all pricing optionsExternal charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.
Pro
$350/month
Shipping charges may apply
FREE until Jan 31 2021
Up to 500 items per month
Return policy manager
Promote exchanges
Analytics
Shipping rate optimization
Plus
$500/month
Shipping charges may apply
FREE until Jan 31 2021
Pro plan+
Up 1500 items per month
Exchanges by collections
International returns
Inventory management
Order tracking
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
Wild Oak Boutique
Happy Returns claim they are able to offer return for store credit but that functionality never worked for us. We have went back and forth with Happy Returns for over three weeks to get this issue resolved with no luck. It seems to be clear now that they do not actually offer this functionality. If you want a returns platform that offers return for store credit, do not use Happy Returns.
Ministry of Supply
We truly enjoy working with the Happy Returns team. The returns portal is simple and intuitive for our customers to use and the backend system is just as easy for the team. The new added customization features have been a big win. They make it easy by returning items in bulk and their support team responds quickly whenever we need them.
Public Rec
We started using Happy Returns a few months ago. It's been a great experience for our customers and a nice cost savings for the business as well. The bulk return shipping, plus access to return at any fedex location, is a win win for the customer and our business. Also, their support has been good too. Helping us fix kinks as they arise. We've enjoyed working with the team.