Haven: Order Address & Cancel
- Pricing
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Free plan available. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- Pigi Ecom
Featured images gallery
Customers fix addresses and cancel unshipped orders themselves. You approve what matters.
Haven adds safe self-service to the moments after checkout. Customers change their shipping address or request a cancellation from the order status page or a hosted portal — no support ticket needed. You stay in control: set time windows, block changes once fulfillment starts, and route sensitive orders to an approval inbox with live order detail. Optional automation applies safe changes instantly. Paid-order cancellations require your approval unless Pro auto-refund is enabled.
- Customers edit shipping address or request cancellation from the order page
- Guardrails: time windows, fulfillment checks, product and customer tag rules
- Approval inbox with live order detail — approve or decline in one click
- Safe automation: auto-approve address edits, auto-cancel unpaid orders
- Customer emails with your logo, color, and reply-to — plus a hosted portal
Languages
English
Works with
Categories
Order updates
Order management
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- Address edits & cancellations
- Customer self-service portal
- Merchant approval workflow
- Branded customer emails
- Up to 50 requests / month
Pro
$11 / month
Features
- Everything in Free
- Unlimited requests
- Safe automation (auto-approve)
- Auto-cancel & auto-refund
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Pigi Ecom.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders
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View customers
Customer data
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View products
Products, collections
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Edit orders
Order fulfillments, all order history for the last 60 days
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View other data
Shopify Markets settings
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