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We’ve had a great experience working with the Youlio AI team. The onboarding and setup process was smooth, and their team was responsive and supportive throughout.
The app is easy to use and has been a valuable addition to our Shopify store. We especially appreciate the quick assistance whenever we need help or have any queries.
Overall, we’re happy with the experience and would definitely recommend Youlio AI to other Shopify brands looking for a reliable and supportive solution.
We’ve been using YourLio’s AI Website Agent for both SH-RD India and VGR, and it has been a great addition to our D2C websites.
What stands out is that it goes beyond a regular FAQ chatbot. It can understand customer queries, help with product discovery, recommend relevant products and assist customers during their purchase journey.
For brands like SH-RD, where customers often need guidance before choosing the right scalp or haircare product, this is particularly useful. It gives customers instant assistance 24/7 and helps reduce the dependency on manual support for repetitive queries.
The implementation has been smooth, and the YourLio team has been responsive and supportive.
Overall, a very useful AI sales assistant for D2C brands looking to improve their website customer experience and conversion journey. Would definitely recommend it.
We’ve been using YourLio’s AI Website Agent for both SH-RD India and VGR, and it has been a great addition to our D2C websites.
What stands out is that it goes beyond a regular FAQ chatbot. It can understand customer queries, help with product discovery, recommend relevant products and assist customers during their purchase journey.
For brands like SH-RD, where customers often need guidance before choosing the right scalp or haircare product, this is particularly useful. It gives customers instant assistance 24/7 and helps reduce the dependency on manual support for repetitive queries.
The implementation has been smooth, and the YourLio team has been responsive and supportive.
Overall, a very useful AI sales assistant for D2C brands looking to improve their website customer experience and conversion journey. Would definitely recommend it.
Most of our chat volume was the same three questions on loop. Where's my order, will this fit, is this back in stock. Helio handles all of it now, setup took an afternoon.
The Hinglish is what sold me. Every tool we tried before fell over when customers typed half English half Hindi, which is most of ours. This one held. And it hands over to us when it doesn't know instead of making something up.
Didn't expect it to actually sell, but it does. Recommends properly instead of dumping the catalogue.
Really solid automation tool. We’ve been using Your Lio AI for a couple of months now to handle our website, Instagram, and WhatsApp, and everything runs completely hassle-free. It has simplified our communication workflow significantly. 5/5!
At NoizzyBox, we don’t simply sell speakers. We create products inspired by nostalgia, design and emotion. Our challenge was to make the online shopping experience feel as personal as our brand. YourLio has helped us bridge that gap.
It feels less like a chatbot and more like a knowledgeable member of our sales team. It understands customer needs, guides them towards the right product and answers questions in the NoizzyBox voice.
What impressed us most is that the experience never feels robotic. YourLio does not replace the human touch. It helps us scale it.
More than just another Shopify app, YourLio is becoming an important part of how NoizzyBox connects with, serves and converts its customers.
Yourlio has made the online shopping experience much easier and more convenient for our customers. The app has helped simplify the customer journey, making it easier for shoppers to find what they’re looking for and complete their purchases. Overall, it has been a valuable addition to our store and has contributed to a smoother shopping experience.
One of the best in the industry. Our conversion rates have improved noticeably ever since we deployed their chatbot, and customer queries are handled smoothly. Highly recommended!
Adding Helio AI Chatbot to our website has been one of the best upgrades to our customer support. It provides instant, accurate responses to skincare product, and other coustomer queries, helping customers make informed purchase decisions anytime. We've seen a smoother customer journey, reduced support load, and a better shopping experience for our customers. The onboarding was quick, and the Helio team has been responsive and helpful throughout. Highly recommended for D2C brands looking to scale customer support without compromising on quality.
We've had YourLioAI live on our store for a few months now and it's quietly become part of how we sell. Hair care buyers ask very specific questions before they commit, what helps with frizz, what to pair with a particular shampoo, whether something is safe for color-treated hair, and the AI handles all of it instantly while pointing them to the right products instead of leaving them to figure it out on their own.
The impact showed up in the numbers fast. Conversion is up around 23% for shoppers who engage with the assistant, average order value has climbed about 17% from routine-based bundle recommendations, and support tickets are down close to 48% because the repetitive questions never reach our team anymore.
Setup was easier than expected and the Shopify integration was smooth, we were live within a couple of days. Whenever we had questions, their support team was quick to respond. For a brand where product fit drives almost every purchase, it's made a real difference. Highly recommended.