Reviews (9)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 1, 2024

This app is a lifesaver!
I've been using this app for a couple of days and it gives perfect responses after I trained it on my FAQ and some data. It perfectly knows my products and even can recommend them to my customers. I was able to increase my sales because of this app by better communicating with my customers and helping them with all of their issues. I highly recommend to start using it right now, as you are going to save lots of time!

Jo Milano Paris
United States
8 days using the app
January 21, 2024

Many thanks for your really helpful and user-friendly app. It is also free, which is very important to me because I just started my business.

DreamyGlobe
Malaysia
About 1 month using the app
Hello Jekka replied January 25, 2024

Thanks DreamyGlobe for your kind review. We believe Jekka could help you save support time and increase customer satisfaction. Free feel to contact us for feedback. Best wishes.

February 6, 2024

Thanks to Jekka, I can focus more on growing my business and less on answering repetitive customer queries. It's a real time-saver.

thesupermade®
Hong Kong SAR
8 months using the app
February 3, 2024

Jekka is not that intelligent at all. I don't sell socks and asked Jekka if I sell socks. Jekka answered affirmatively. Even after learning the correct answer, Jekka continued to insist that I sell socks. There is a page with video's to show you how to set up Jekka. It's in Chinese! Jekka also claims to be able to trace your orders. After repeatedly trying to track down an order, Jekka could not help. Unfortunately far from 5 stars.

YVDdesign
Belgium
About 1 month using the app
June 25, 2024

我非常推荐Jekka,它在售后服务的层面上很大程度的帮助了我,避免了很多损失。它在翻译语言的部分尤其远超其他APP。

TIICHOO
Hong Kong SAR
About 1 month using the app
February 6, 2024

I've been using Jekka for a while now, and I'm continually impressed by its knowledge and accuracy. It's become an indispensable tool for managing my online store.

Mew Mews Fashion
United States
28 days using the app
February 6, 2024

Absolutely love the Hello Jekka AI app! It's like having a real human assistant in my pocket. So helpful and intuitive!

Lumiere hair
Hong Kong SAR
3 months using the app
March 15, 2024

Love how Jekka adapts and learns from human customer service responses. It's like having an ever-evolving assistant!

Freein
United States
24 days using the app
March 29, 2024

Works great and easy to set up. I was able to add it to the site and get it configured in minutes. It has a training section where I added in common questions like shipping info and it was able to answer that right away. For simple chat functionality, this is an easy win for customer service.

American Elk Velvet
United States
6 minutes using the app