Jekka‑FAQs | Live Chat | Email
- Pricing
-
Free plan available. Free trial available.
- Highlights
- Works with the latest themes
- Rating
- 4.6 (8)
- Developer
- Hello Jekka
Featured images gallery
1-click to Get a Ready AI Generated FAQ. Manage Conversations and Tickets in ONE Workspace.
Jekka enables 1-click FAQ generation (powered by ChatGPT-4) for automated customer support, instantly answers customer queries with conversational FAQs. Converses with customers like a human to address their issues and enhance customer satisfaction. Provide insightful dashboards on team performance, ticket rates, and more. With24/7 Automation and WhatsApp Support, never miss an opportunity, turn your visitors into customers!
- Single click to create store FAQs & product FAQs without any other operations.
- Automate live chat to keep customers engaged 24/7, even when you're offline.
- Instantly answer customer queries correctly with policies Jekka learned.
- Drive sales with proactive marketing to customer history and preferences.
- Receive ticket notifications via email and reply swiftly from your inbox.
- Highlights
- Works with the latest themes
Real-time messaging
Automated responses
Customization
Pricing
FREE
Free
- 30-day Free Trial
- FAQ Generation & Self Learning
- Email Notification
STARTER
$9.90 / month
- Unlimited Human Live Chat
- Up to 40 AI Conversations per month
- Easy Training & Self Learning
- Customized Ticket Response
30-day free trial
BASIC
$29 / month
- Unlimited Human Live Chat
- Up to 120 AI Conversations per month
- Easy Training & Self Learning
- Customized Ticket Response
30-day free trial
Enterprise
$299 / month
- Customized AI Model to Fit Your Needs
- Easy Training & Self Learning
- Customized Ticket Response
- Product Recommendation
- Visitors List
30-day free trial
FREE
Free
- 30-day Free Trial
- FAQ Generation & Self Learning
- Email Notification
STARTER
$9.90 / month
- Unlimited Human Live Chat
- Up to 40 AI Conversations per month
- Easy Training & Self Learning
- Customized Ticket Response
30-day free trial
BASIC
$29 / month
- Unlimited Human Live Chat
- Up to 120 AI Conversations per month
- Easy Training & Self Learning
- Customized Ticket Response
30-day free trial
Enterprise
$299 / month
- Customized AI Model to Fit Your Needs
- Easy Training & Self Learning
- Customized Ticket Response
- Product Recommendation
- Visitors List
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (8)
This app is a lifesaver!
I've been using this app for a couple of days and it gives perfect responses after I trained it on my FAQ and some data. It perfectly knows my products and even can recommend them to my customers. I was able to increase my sales because of this app by better communicating with my customers and helping them with all of their issues. I highly recommend to start using it right now, as you are going to save lots of time!
Love how Jekka adapts and learns from human customer service responses. It's like having an ever-evolving assistant!
Jekka is not that intelligent at all. I don't sell socks and asked Jekka if I sell socks. Jekka answered affirmatively. Even after learning the correct answer, Jekka continued to insist that I sell socks. There is a page with video's to show you how to set up Jekka. It's in Chinese! Jekka also claims to be able to trace your orders. After repeatedly trying to track down an order, Jekka could not help. Unfortunately far from 5 stars.
Many thanks for your really helpful and user-friendly app. It is also free, which is very important to me because I just started my business.
Thanks DreamyGlobe for your kind review. We believe Jekka could help you save support time and increase customer satisfaction. Free feel to contact us for feedback. Best wishes.
I've been using Jekka for a while now, and I'm continually impressed by its knowledge and accuracy. It's become an indispensable tool for managing my online store.
Support
Hello Jekka can answer any questions you have about Jekka‑FAQs | Live Chat | Email.
Developer
Singapore, SG
Resources
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.
View personal data:
Customers, store owner, content providers
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, gift cards, store analytics, Online Store, Shopify admin
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Edit customers
Browsing behavior or customer data
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Edit products
Inventory, products, product listings, publications of products on sales channels, or collections
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Edit orders
Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, all order details, shipping information, or returns
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View and Sync Discounts
Discount codes and promotions
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Edit gift cards
Gift cards
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Edit store analytics
Pixels
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Edit your Online Store
Theme, checkout page, or pages on your Online Store
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View Shopify admin
Legal policies
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Edit other data
Locales, locations, price rules, or translations
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