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Help Scout

Help Scout

Developed by Help Scout

Price: Custom Free Trial: 15 days More info
  • Help Scout is invisible to your customers, so every interaction is personalized like a normal email
  • Reports give you insights about volume, common questions and the team so you can improve over time
  • Seamlessly integrate Shopify customer metrics, contact information and recent orders

What makes Help Scout unique? It's completely invisible to customers. They won't see a customer portal, ticket numbers or robotic email templates. We provide your support team with everything you need to deliver outstanding customer support, while keeping the customer experience simple and personalized.


  • Smart customer profiles: view customer information, conversation history and Shopify metrics/orders all in one spot

  • Workflows: easily filter emails and automate actions quickly

  • Saved Replies: share a list of frequently used responses that can be inserted in two clicks

  • Multiple Mailboxes: have multiple stores? No problem! You can manage unlimited mailboxes from the same account

  • Notes & Delegation: communicate internally by assigning conversations or adding notes

  • Knowledge Base: create a branded self-service site with answers to FAQs using Docs

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Help Scout's Standard plan starts at $15/User. See complete pricing details here: https://www.helpscout.net/pricing/.

15 days


Help Scout Account

Support & Sales

Help Scout
1 (855) 435-7726
Get Support


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