Reviews (23)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 15, 2024

Not compatible with Shopify checkout extensibility

RevitaLash Cosmetics
United States
Over 3 years using the app
August 25, 2023

In general, the system for handling customer inquiries through ticketing is effective and straightforward. However, the integration with Shopify leaves much to be desired.

While working in the Help Scout, the sidebar only displays a some order numbers and totals, without providing information on shipping addresses, tracking, or customer extra details. To access this information, you must leave ...

Sound Healing LAB
United States
About 2 months using the app