Store design
Help Center HQ / FAQ HQ

Help Center HQ / FAQ HQ

by AppHQ

Build a help center or faq page and cut down on support email.

5.0 of 5 stars(17 reviews)
$12.99/month. 7-day free trial.
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User Satisfaction Feedback

Discover which articles are helpful and which need work through simple helpfulness emoji surveys.

Instant Search

Customers can instantly find the answer they are looking for with our insta-search technology.

Customizable

Our customization options make it simple to design a great looking help center that fits into any theme or design.

About Help Center HQ / FAQ HQ

Being bogged down by support email? Tired of answering the same questions over and over? Want to add a help center, knowledge base, or FAQs page to your store? Then it sounds like it's time to try Help Center HQ!

Help Center HQ allows you to add a help center or FAQ page to your store in just a few minutes. It's as easy as adding common questions and answers.

Why add a Help Center HQ FAQ page?

There's a variety of reasons every store should have a Help Center HQ faq page, lets take a look at some of the major ones:

  1. Drastically decrease support email. An effective help center can answer massive amounts of questions before the customer has a chance to email you.

  2. Customer satisfaction and sales can be increased. Help Center HQ allows the user to get answers immediately. Waiting around for answers can dissatisfy customers and prevent a potential sale.

  3. Learn about your customers. HelpHQ will gather valuable satisfaction data on your help articles. You will learn which question can be answered better, what's dissatisfying customers, whats working, and so much more.

Why choose Help Center HQ

Help Center HQ's feature set makes it the ultimate solution for all your help needs. Some of the major ones include:

  1. Insta-search - HelpHQ will find answers as the user types their question. This makes finding answers extremely quick and efficient.

  2. Powerful Article Editor - HelpHQ has a very powerful editor, complete with image uploads, that makes writing rich help articles a breeze.

  3. Beautiful and customizable - HelpHQ was designed to plug directly into any design and look great. It provides you with all the settings you'll need to build a page that fits in with your store and brand.

  4. Seamless integration with Shopify - HelpHQ plugs directly into Shopify. You can manage your help center though the same familiar dashboard.

  5. User Feedback - HelpHQ will collect user feedback through simple "was this helpful" emojis. You'll quickly discover what your customers like and don't like.

What are you waiting for? Try Help Center HQ for free today!

See the app in action

Explore how the app works in an example store.

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Pricing 7-day free trial

$12.99/month

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    100% of ratings are 5 stars
    (17)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)
View all 17 reviews

Most recent reviews

Incann

Rating
5 of 5 stars
Last edited
April 21, 2020

We wanted to create a professional help center page with all the faq and articles with an easy to navigate design. This is the only app that I found that does just that. Best of all it’s easy to use, (our old faq app was so slow and design terrible) so best of all, we reached out to the developer to request customizations and he implemented them for us in a day! Really great customer service!

WunderHaas

Rating
5 of 5 stars
Last edited
March 16, 2020

Well, this app is just to cool for school and the integrated version, which you can simply request, makes it even cooler.

Rubio Monocoat USA

Rating
5 of 5 stars
Posted
February 24, 2020

I liked the layout and way it was working with one major problem, the search would only search through the title and not any of the body content of the "articles." This was a deal breaker for me. I emailed support and Robert quickly responded and said he would look at developing it into the app over the weekend. Monday morning I got an email saying it was live. Went back and forth a couple more emails throughout Monday as I was setting up. I made a few more recommendations and Robert indicated interest in developing them.

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