User Satisfaction Feedback
Discover which articles are helpful and which need work through simple helpfulness emoji surveys.
Customers can instantly find the answer they are looking for with our insta-search technology.
Our customization options make it simple to design a great looking help center that fits into any theme or design.
About Help Center HQ
Being bogged down by support email? Tired of answering the same questions over and over? Want to add a help center or FAQs page to your store? Then it sounds like it's time to try HelpHQ!
HelpHQ allows you to add a help center page to your store in just a few minutes. It's as easy as adding common questions and answers.
Why add a HelpHQ help center page?
There's a variety of reasons every store should have a HelpHQ help center page, lets take a look at some of the major ones:
Drastically decrease support email. An effective help center can answer massive amounts of questions before the customer has a chance to email you.
Customer satisfaction and sales can be increased. HelpHQ allows the user to get answers immediately. Waiting around for answers can dissatisfy customers and prevent a potential sale.
Learn about your customers. HelpHQ will gather valuable satisfaction data on your help articles. You will learn which question can be answered better, what's dissatisfying customers, whats working, and so much more.
Why choose HelpHQ
HelpHQ's feature set makes it the ultimate solution for all your help needs. Some of the major ones include:
Insta-search - HelpHQ will find answers as the user types their question. This makes finding answers extremely quick and efficient.
Powerful Article Editor - HelpHQ has a very powerful editor, complete with image uploads, that makes writing rich help articles a breeze.
Beautiful and customizable - HelpHQ was designed to plug directly into any design and look great. It provides you with all the settings you'll need to build a page that fits in with your store and brand.
Seamless integration with Shopify - HelpHQ plugs directly into Shopify. You can manage your help center though the same familiar dashboard.
User Feedback - HelpHQ will collect user feedback through simple "was this helpful" emojis. You'll quickly discover what your customers like and don't like.
What are you waiting for? Try HelpHQ for free today!
See the app in action
Explore how the app works in an example store.View example store
Pricing 7-day free trial
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Overall rating Based on 12 reviews
Most recent reviews
Wow, great app with amazing customer support! Definitely recommend trying the seven day free trial. Easy to setup and use.
Where have you been all my life? Forget your help desk software's afterthought help center. This baby looks and works seamlessly out of the box. The app is a real joy to use. It makes writing articles fun again. Support is extremely responsive.
I recommend adding the following features:
1. Add a pop-up contact form.
2. Accordion menus within articles.
3. Callouts for important information.
Posh Way Jewelry
This App is brilliant, I used it to built my help center/FAQ page and it really works perfectly and is exactly what I needed. It has a very professional layout and design ( not like other apps out there) easy to use for customers as you can categorize you're FAQ questions in a very interactive way. It has customers feedback button (thumbs up/thumbs down) for each FAQs which is great for your store. I highly recommend it.
They are also super responsive if you have any questions regarding the app. Robert has been awesome! he has helped me to set up/modify the app to fit my store theme and design many times and I mean many times (and also when I had my theme updated), super fast too! literally in few hours! Thanks again Rob!