FAQ Page & Help Center HQ

FAQ Page & Help Center HQ

$19.99/month. Free trial available.
Rating (5.0)
Reviews

Highlights

Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

April 30, 2019

Languages

English

Help Center HQ allows you to add a help center or FAQ page to your store in just a few minutes.

HelpHQ allows users to get answers immediately from your own Frequently Asked Questions/Q&A page. An effective help center can answer massive amounts of questions before the customer has a chance to email you. HelpHQ will gather valuable satisfaction data on your help center articles. You will learn which question can be answered better, what's dissatisfying customers, what´s working, and so much more.

HelpHQ allows users to get answers immediately from your own Frequently Asked Questions/Q&A page. An effective help center can answer massive amounts of questions before the customer has a chance to email you. HelpHQ will gather valuable satisfaction data on your help center articles. You will learn which question can be answered better, what's dissatisfying customers, what´s working, and so much more. more
  • Insta-search: It will find answers instantly as the user types their question.
  • Powerful editor: it makes writing help articles and a faq page a breeze.
  • Customizable: to build a FAQ page that fits in with your store and brand.
  • Seamless integration: manage your help center from the same familiar dashboard.
  • Customer Feedback: collect user customer feedback through simple emojis.

Pricing

Premium

$19.99 / month

7-day free trial

Premium

$19.99 / month

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

30 reviews

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited December 30, 2019

Wow, great app with amazing customer support! Definitely recommend trying the seven day free trial. Easy to setup and use.

Stream Hosting
United States
Over 3 years using the app
Edited April 21, 2020

We wanted to create a professional help center page with all the faq and articles with an easy to navigate design. This is the only app that I found that does just that. Best of all it’s easy to use, (our old faq app was so slow and design terrible) so best of all, we reached out to the developer to request customizations and he implemented them for us in a day! Really great customer service!

Incann
United States
About 3 years using the app
December 9, 2019

This App is brilliant, I used it to built my help center/FAQ page and it really works perfectly and is exactly what I needed. It has a very professional layout and design ( not like other apps out there) easy to use for customers as you can categorize you're FAQ questions in a very interactive way. It has customers feedback button (thumbs up/thumbs down) for each FAQs which is great for your store. I highly recommend it.

They are also super responsive if you have any questions regarding the app. Robert has been awesome! he has helped me to set up/modify the app to fit my store theme and design many times and I mean many times (and also when I had my theme updated), super fast too! literally in few hours! Thanks again Rob!

Posh Way Jewelry
Canada
Over 2 years using the app
July 25, 2022

The team is great they helped me in the modification I wanted to make they are fast and really! listening to their customers I love this app and their customer service good job guys !

Northsportz
Canada
About 2 years using the app
App HQ Pte. Ltd. replied July 25, 2022

Hey team Northsportz,
Thanks so much for the kind words! We're so pleased to be able to help your business.
Warm regards,
Richard
Customer Success

April 4, 2023

Great Support. I had an issue with uploading images and reported the problem; they escalated it and let me know when it was fixed. Cant ask for better than that!
Mahalo,

Malo'o Racks
United States
About 2 years using the app

About this app

Launched

April 30, 2019

Languages

English

Built by App HQ Pte. Ltd.

About App HQ Pte. Ltd.

4.9 average rating

5 years building apps for the Shopify App Store

90 EU TONG SEN STREET, #03-02, Singapore, 059811, SG

Support

Send a message

hello@apphq.co

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