HelpIQ

Pricing: From $21/month. Free trial available.
Rating: 0.0 (0 Reviews)
Developer: HelpIQ

HelpIQ enhances customer service with AI, real-time insights, and omni-channel support

HelpIQ optimizes customer inquiries with AI, enhancing workflow efficiency for faster resolutions. Seamlessly integrated with Shopify, it offers real-time order insights and a 360-degree view of tickets. Key features include AI-driven conversation summaries, response suggestions, an AI chatbot for automated issue handling, and omnichannel support (chat, email, WhatsApp, Instagram, Facebook), along with real-time metrics and team collaboration tools.

HelpIQ optimizes customer inquiries with AI, enhancing workflow efficiency for faster resolutions. Seamlessly integrated with Shopify, it offers real-time order insights and a 360-degree view of tickets. Key features include AI-driven conversation summaries, response suggestions, an AI chatbot for automated issue handling, and omnichannel support (chat, email, WhatsApp, Instagram, Facebook), along with real-time metrics and team collaboration tools. more

Omni Channel Support: Manage Shopify inquiries via chat, email, WhatsApp, etc.
Enhance Support with AI: Streamline service and improve satisfaction with AI
Instant order insights and ticket views with integrated Shopify data
Real-time metrics: Analyse ticket data to improve team performance & priorities
Real-time team collaboration: Share notes, assign tickets, and get updates

Highlights: Works with the latest themes

Languages

English

Categories

Helpdesk

Channels

Email, Live chat, Chatbot, Social media

Workflow automation

Auto-reply, AI responses, AI summaries, Ticketing, Unified inbox, Auto-assign, Rule-based triggers, Tagging, Order tracking, Customer notifications, Multi-store, Analytics

Pricing

Starter

$21 / month

1000 Tickets Quota monthly,Additional store for $5,Additional 100 tickets for $8

1 Agent,Facebook | Whatsapp | Instagram Integration,Email Inbox,Live Chat,Ticket Analytics,Agent Productivity Tools,3 month Ticket history

7-day free trial

Growth

$41 / month

4000 Tickets Quota monthly,Additional store for $5, Additional 100 tickets for $5

5 Agent,Facebook | Whatsapp | Instagram Integration,Email Inbox,Live Chat,Ticket Analytics,Agent Productivity Tools,6 month Ticket history

7-day free trial

Super Charged

$61 / month

6000 Tickets Quota monthly,Additional store for $5, Additional 100 tickets for $3

10 Agent,Facebook | Whatsapp | Instagram Integration,Email Inbox,Live Chat,Ticket Analytics,Agent Productivity Tools,12 month Ticket history

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews

Overall rating

0

Counts per rating level

0% of ratings are 5 stars
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

No reviews yet

Support

HelpIQ can answer any questions you have about HelpIQ.

Developer

sydney, NSW, AU

Resources

Launched

August 22, 2024

More apps like this

Tidio Live Chat & AI Chatbots

4.7 • Free plan available

Offer great service with AI chat bots, live chat, and helpdesk

4.3 • Free trial available

Support made simple and scalable.

3.1 • Free trial available

Omnichannel customer service and engagement platform

Want to add an app?

Try Shopify free for 3 days