Helpium: AI Support Chat
- Pricing
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From $14.99/month. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- Helpium, LLC
Featured images gallery
AI chat that answers shopper questions and handles order, return, and refund requests.
Helpium adds an AI chat widget to your storefront that instantly answers customer questions from your store's own knowledge. Shoppers can check order status, cancel orders, and start returns or refunds in the chat, so your team handles fewer repetitive tickets. When a question needs a person, the conversation hands off to a live agent. Setup is a single theme toggle with no code, and you can match the widget's color, position, and bot name to your brand.
- AI answers shopper questions instantly from your store's own knowledge
- Customers track orders, cancel them, and start returns or refunds in chat
- Hands off to a live agent when a shopper needs human help
- Turn on the chat widget with a single theme toggle, no coding needed
- Match the widget's color, position, and bot name to your brand
Languages
English
Categories
Real-time messaging
Automated responses
Customization
Pricing
Basic
$14.99 / month
or $144/year and save 20%
Features
- Unlimited seats
- 15,000 AI messages/mo
- Live chat widget
- Order, product & policy answers
14-day free trial
Pro
$49.99 / month
or $504/year and save 16%
Features
- Everything in Basic
- 100,000 AI messages/mo
- Custom AI actions and workflows
14-day free trial
Pro Max
$99.99 / month
or $999/year and save 17%
Features
- Everything in Pro
- 250,000 AI messages/mo
- Priority support
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Helpium, LLC.
Resources
Developer
Av General Las Heras 2174, 3 E, CABA, B, 1127, AR
Launched
June 16, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Online Store
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View customers
Customer data
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View products
Products, product listings, collections
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Edit orders
Order fulfillments, all order history for the last 60 days, returns
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Edit Online Store
Theme, checkout page
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