HelpLane
- Pricing
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Free to install. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- HelpLane
Featured images gallery
HelpLane is an AI-first customer support platform that integrates seamlessly with your store.
HelpLane brings customer conversations and order data together in one inbox. Your support team sees order history, fulfillment status, and customer details alongside every message. Process refunds and cancellations without leaving the conversation. Add an embeddable chat widget to your storefront that automatically links visitors to their order history. AI-powered tools help draft responses faster while keeping your brand voice consistent.
- Manage conversations from email, chat, and other channels in one place
- View customer order history, fulfillment status, and tracking details
- Process full or partial refunds with line-item selection directly from the inbox
- Cancel orders with inventory restock and customer notification options
- Add a customizable chat widget to your storefront that auto-links customer data
Languages
English
Works with
- Stripe
- Hubspot
- Twilio Flex
- Twilio SMS
- Telegram
Categories
Pricing
Free
Free to install
$5 for 500 AI Credits
Standard
$49 / month
or $468/year and save 20%
$5 for 500 AI Credits
14-day free trial
Growth
$99 / month
or $948/year and save 20%
$5 for 500 AI Credits
14-day free trial
Pro
$199 / month
or $1,908/year and save 20%
$5 for 500 AI Credits
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by HelpLane.
Resources
Developer
1521 Concord Pike, Ste 301 #210, Wilmington, DE, 19803, US
Launched
January 14, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders
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View customers
Customer data
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View products
Products, collections
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Edit orders
Order fulfillments, all order details for the last 60 days
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View other data
Locations
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